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"Someone left the heating on maximum and it was like a sauna Surprised no one check it before we arrived " More

By a verified traveller on Sun 21 Oct 2018

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£49* Per night/room 17 Jul - 18 Jul

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room (FREE Gym & Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the convenient parking at Village Hotel Liverpool. During your stay, you'll be close to Knowsley Safari Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free newspapers in reception, a meeting room and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the restaurant and the beds
  • 10 minutes by car from Knowsley Safari Park and 12 minutes from Sefton Park

Village Hotel Liverpool ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Liverpool

Everyone (9)
4 out of 5

Posted by , from Huntingdon on 29 Aug 2021

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Comment from Hotel Management

24 Jan 2022 by John Knowles

Thank you for your review score. We hope to welcome you back soon.

2 out of 5
Total misrepresentation of the village brand I've stayed in a lot of village hotels and they're known to be moder and vibrant, this had old and tired rooms nothing like the picture in the lift!

Posted by on 22 Apr 2021

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Comment from Hotel Management

2 May 2021 by Mandy

Dear Valued guest Thank you for taking time to write your review. I apologize that you found the rooms dated. We are aware of this, and are hoping to have some investment in room improvements very soon. We hope this has not put you off staying with Village Hotels. Kind regards Amanda

2 out of 5
‘Premium’ Club room in this hotel is no where near the quality of any other Village hotel I have stayed, terribly outdated and badly in need of updating. Premier inn and Holiday inn express rooms are much much better.

Posted by , from Lanarkshire on 12 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Village Liverpool

Thank you for your feedback

5 out of 5

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Village Liverpool

Thank you for posting a 5 star review

4 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Village Liverpool

Thank you for your feedback We really appreciate it Thank you

5 out of 5

Posted by on 19 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Village Liverpool

Thanks for the 5 stars

2 out of 5
The rooms and bathrooms are in dire need of an update, they aren’t even close to some of the other Village hotels I’ve stayed in recently. If it wasn’t for the location, I wouldn’t stay here again until rooms are updated, and that includes the ‘Premium’ rooms too.

Posted by on 12 Apr 2019

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Comment from Hotel Management

13 Apr 2019 by Village Liverpool

Thank you for your feedback

4 out of 5

Posted by on 15 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by Liverpool

Thank you for your feedback

4 out of 5
Someone left the heating on maximum and it was like a sauna Surprised no one check it before we arrived

Posted by on 21 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Gavin

Thankyou for your feedback Hopefully we will see you soon Kindest Regards Gavin Davies

5 out of 5

Friendly staff clean hotel

Stayed here on a Friday night there was a lady helping out at the check in she was very friendly and helped me sort my room out. The room was clean and modern. There bar area is nice and served good quality food. Breakfast well not the greatest quality for the £10 per person sausages terrible but all in all for a good price I'd defo stay again.

Posted by , from chester on 3 Dec 2017

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About the Village Hotel Liverpool

Location Fallows Way, Liverpool, England L35 1RZ

Property Features

As a guest of Village Hotel Liverpool, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference rooms. The eco-friendly Village Hotel Liverpool also features complimentary newspapers in the lobby, express check-in, and room service (during limited hours). For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Liverpool hotel.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 2616 sq ft of conference space
  • 243 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Whiston Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Liverpool offers 63 accommodations with a hairdryer and an iron/ironing board. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Vibe cafe – This café specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 for adults and GBP 12.50 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool Village
  • Urban Resort Liverpool
  • Urban Village Liverpool
  • Urban Village Resort Liverpool
  • Village Liverpool
  • Village Resort Liverpool
  • Village Urban Liverpool
  • Village Urban Resort Liverpool
  • De Vere Village Hotel, Liverpool Hotel Whiston
  • Village Hotel Leisure Liverpool
  • Village Hotel Whiston
  • Village Urban Resort Liverpool Whiston, Merseyside
  • Village Hotel Liverpool
  • Village Hotel Liverpool Whiston, Merseyside
  • Village Hotel Liverpool Hotel
  • Village Hotel Liverpool Liverpool
  • Village Hotel Liverpool Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.