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4.4 out of 5

"This was a trip meant to cheer my companion after a stressful time. I deliberately booked a superior room because of the little extra comfort advertis ... " More

By a verified traveller on Sat 17 Aug 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£67* Per night/room 28 Oct - 29 Oct

Standard Room, 1 Single Bed, Non Smoking, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Jetted Tub, Sea View (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the convenient parking at Cae Mor, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Promenade. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 23 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service and electric kettles
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include newspapers, a meeting room and a terrace
  • Guests have great things to say about the location and the convenient parking
  • Steps from Promenade and Venue Cymru
  • Pets welcome for a fee (restrictions apply)

Cae Mor, Sure Hotel Collection by Best Western ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cae Mor, Sure Hotel Collection by Best Western

Everyone (1) Couples (4)
3 out of 5
This was a trip meant to cheer my companion after a stressful time. I deliberately booked a superior room because of the little extra comfort advertised including the coffee maker and the spa bath. On entering the room neither of these were to be found! There was only one hand towel in the bathroom and one of the taps was broken. This was not a superior experience. I’ve stayed at the Cae Mor many times including in a superior room and been completely satisfied but not on this occasion! I didn’t complain as I didn’t want to cause a scene and upset my companion but needless to say I won’t be returning. Standards have slipped here unfortunately.

Posted by on 17 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Sheryl.

Gosh, I am sorry you did not enjoy your stay, all our superior rooms have coffee makers, So I am unsure as you have posted this anonymously which room you staying in. With regards to a spa bath, we advertise that two of our rooms have these and if this is the main reason for booking the room, to contact the hotel direct. I am sorry you did not enjoy your stay, We have invested heavily in this building since we took over 2 years ago and am staggered to read your comments stating the standards have slipped. I am sorry you did not bring this to my attention at any time of your booking and choosing to leave a review on a website and not giving me the option to deal with this during your stay,

4 out of 5
Adjacent to the Theatre Clwyd; excellent car parking facilities.; large superior room with sea view; well equiped and had a bathroom with a bath and also a separate a shower room; good breakfast; excellent, pleasant staff. An old building, which would benefit from some attention to detail.

Posted by on 11 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Sheryl

Thank you for your comments, we have just painted the exterior and are working our way through the building, I am pleased in the main you enjoyed your stay.

5 out of 5
My husband and I stayed here sort of last minute we booked a week before.. we have been coming to Llandudno for 18 years... Hotel was lovley and clean Hospitality excellent Breakfast was lovley Room was divine I had booked a deluxe double but was upgraded to superior on arrival Hotel has a car park which is a massive bonus with Llandudno There is absolutely nothing I could even say wrong about this hotel Location excellent right next to theatre if you are planning a visit Will definitely be returning Brilliant keep up the excellent work 👍

Posted by on 16 Apr 2019

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5 out of 5
Excellent room & great jet bath but slight blockage as water keeps blocking but only slightly also would prefer mixer taps as water boiling so difficult to use the hot water. Overall excellent,would come again

Posted by on 10 Feb 2019

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Comment from Hotel Management

13 Feb 2019 by Sheryl

Thank you for your comments, I will look into your comments and thank you for bringing this to our attention. We look forward to welcoming you back to the hotel.

5 out of 5

WY better than expected

Booked 2 rooms. Had dinner and breakfast. Dog stayed. All good, would go again.

Posted by on 30 Mar 2018

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Comment from Hotel Management

4 Apr 2018 by Sheryl

Wow what a picture, I am pleased we exceeded your expectations, I hope we get the chance to welcome you back,

About the Cae Mor, Sure Hotel Collection by Best Western

Location Llandudno, Llandudno, Wales LL30 1BA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at Cae Mor, Sure Hotel Collection by Best Western. Free self parking is available. This 3-star Llandudno hotel is smoke free.

  • 23 guestrooms or units
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Llandudno Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Cae Mor, Sure Hotel Collection by Best Western offers 23 forms of accommodation with complimentary bottles of water and free toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. This Llandudno hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Cae Mor, Sure Hotel Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 7.50 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12.50 for adults and GBP 12.50 for children (approximately)
  • Pet fee: GBP 7.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cae Mor Hotel Llandudno
  • Cae Mor Llandudno
  • Cae Mor
  • Cae Mor Hotel
  • Cae Mor, Sure Collection By
  • Cae Mor, Sure Hotel Collection by Best Western Hotel
  • Cae Mor, Sure Hotel Collection by Best Western Llandudno
  • Cae Mor, Sure Hotel Collection by Best Western Hotel Llandudno

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.