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4.4 out of 5

"The environment and setting, friendly accommodating staff. " More

By a verified traveller on Mon 22 Jul 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Imperial Hotel. During your stay, you're just a quick walk from Promenade. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 98 rooms over 5 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Chantreys, a fine-dining restaurant that serves British cuisine
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the comfortable guestrooms and the location
  • Steps from Promenade and Llandudno North Shore Beach

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£75* Per night/room 15 Jul - 16 Jul

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Double Room (Front Facing)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room (Front Facing)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room (Front Facing)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Twin Room (Front Facing)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Imperial Hotel ratings based on 9 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Hotel

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Manager

Thank you very much for your rating. We hope we will see you again soon.

5 out of 5
The environment and setting, friendly accommodating staff.

Posted by on 22 Jul 2019

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Comment from Hotel Management

6 Aug 2019 by Manager

Thank you for your kind review and we appreciate your lovely comments. We hope we will have the pleasure of seeing you again.

4 out of 5
It was fine overall.The only real grouse was that the staff at breakfast were not overly friendly.

Posted by on 16 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by marketing

Thank you for your comments, we are pleased you found your stay overall fine. We are surprised with your comments regarding our Restaurant staff and will take it up with the department, as we normally have great reviews of the friendliness of our staff

5 out of 5
On the front, great swimming pool, lovely breakfast. Great staff.

Posted by on 30 May 2019

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Comment from Hotel Management

24 Jun 2019 by marketing

We are delighted you enjoyed your stay, and hope to see you again soon

5 out of 5

A weekend away

Pros: Location, location location. Musical entertainment from a lady harpist one evening who was very talented. Cleanliness of all rooms & friendly staff.
Cons: No need to improve it, we enjoyed the w/e break
Location: Venue Cymru is a very active entertainmentt centre within easy walking distance. Promenade & long pier are easily accessible even for disabled people.
Located on the sea front within walking distance of the town, the wonderful Venue Cymru entertainment centre and the long seafront promenade and beach. We went to a tribute show there on Saturday night which was great? Our stay included breakfast which was excellent, the hotel is very well furnished, warm clean and very tidy. The friendly staff worked well to provide our stay very welcome. The hotel's free spa & gym are very good, again, clean & tidy which is important. Lots of lifts to the upper floors & limited parking on private car park. The Great Orme is nearby but since we visited in November the trams & cable car to the top had stopped for the winter season so we drove up ( £3 for scenic road trip ). The long pier is nearby & a good walk, again mostly closed in November. In the town centre there are many restaurants and cafes within easy reach with multiple coffee shops as in any town. We had a lovely stay & would highly recommend this hotel very highly.

Posted by , from Manchester, UK on 13 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by marketing

Hi Jackie, we are delighted you enjoyed your stay and enjoyed all that Llandudno has to offer. We very much look forward to welcoming you back in the not too distant future.

4 out of 5

Great retreat for a special birthday .

Booked 2 front facing double rooms in late May .Fantastic view of the bay ,comfy beds and slept like a log with the sound of the sea . Spacious room , high ceiling . No air con , but the old school sash windows do a great job. Plenty of Hot water & great gym & Pool / sauna . Restauarnt food , dinner and breakfast was excellent, everything you could want with local Welsh ingredients.

Posted by , from Liverpool on 31 May 2017

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Comment from Hotel Management

2 Jun 2017 by marketing

Hi Tony, thank you for a lovely review we are delighted you enjoyed all aspects of your stay for your birthday. We hope to see you again soon.

4 out of 5

Very comfortable hotel

Pros: The ambience and the breakfast.
Cons: The availability of parking.
Location: The location was of little importance to us, as we were looking for a comfortable hotel and The Imperial lived up to that.
The hotel was extremely comfortable and the breakfast was excellent. The only downside was the limited parking, which is understandable, bearing in mind the hotel's location and age.

Posted by , from Norfolk, UK on 25 May 2017

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Comment from Hotel Management

30 May 2017 by marketing

Hi Steve, we are delighted you enjoyed your stay and hope to see you again soon.

4 out of 5
Pros: Pleasant atmosphere.
Cons: Parking and pricey restaurant menu. Breakfasts excellent but would be good if Maitre D. could manage a smile. Waters//waitresses fine.
Pleasant stay, but parking is .a problem With only 25 spaces available for 90 rooms, it is very misleading to suggest in your promotional material that parking is available. To have to worry about moving one's car every 90 minutes is very stressful.

Posted by on 3 Nov 2016

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Comment from Hotel Management

6 Dec 2016 by marketing

We are pleased you had a pleasant stay. We would naturally love to have a large car park because it would make a dramatic difference to all our guests but we are fortunate in that we are one of the few hotels in the centre of the resort to offer any car parking facilities at all and find on the whole that guests, and trust you one of these, that had no problem parking on the Promenade.

4 out of 5
Hotel good, location good, all in all good. Car parking is a joke, when booked it said free parking for the chosen few.

Posted by on 27 Aug 2016

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Comment from Hotel Management

28 Sep 2016 by imperial

We would naturally love to have a large car park because it would make a dramatic difference to all our guests but we are fortunate in that we are one of the few hotels in the centre of the resort to offer any car parking facilities at all and find on the whole that guests, and trust you one of these, that had no problem parking on the Promenade.

Renovations + Closures

This property is closed from 23 March 2020 to 15 July 2020 (dates subject to change).

Property Features

As a guest of Imperial Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 3034 square feet (282 square metres) and includes conference rooms. The eco-friendly Imperial Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Llandudno hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 3034 sq ft of conference space
  • 282 sq. m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Manchester (MAN) (119.8 km / 74.4 mi)
  • Train station: Llandudno Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Imperial Hotel offers 98 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.

Chantreys – This fine-dining restaurant specialises in British cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after regular check-in hours must ring the hotel buzzer for late check-in assistance from the night porter.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Imperial Hotel Llandudno
  • Imperial Llandudno
  • Imperial Hotel Hotel
  • Imperial Hotel Llandudno
  • Imperial Hotel Hotel Llandudno

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
  • Green Key (nogle)

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.