- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant, extremely helpful throughout our stay
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Located in Llandudno, Imperial Hotel is near a train station and on the beach. Conwy Castle and Llandudno Pier are local landmarks, and some of the area's attractions include Llandudno Swimming Centre and Bodafon Farm Park. Conwy Water Gardens and Knightly's Funfair are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
From the moment we booked in to the moment we booked out the staff were fantastic. The hotel was immaculate, warm and welcoming. We were staying with friends to celebrate our wedding anniversaries and they enjoyed their visit too. The bar staff were great keeping us going with sandwiches and drinks. The prices are a little steep but the Irish coffees helped soften the blow! Sarah in the restaurant couldn't do enough for us, nothing was too much trouble and that was typical of every member of staff. Street parking permits would have made things easier (and cheaper) as we couldn't get a space on the small "first come first served" car park and so had to park on the road. We would recommend the hotel and are already talking about a return visit next year!