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4.9 out of 5

"Avery lovely & first class hotel staff were extremely friendly and meals were very well presented and were very tasty.. I cannot find one fault. " More

By a verified traveller on Thu 06 Jun 2019

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Hotel Description

The free breakfast at The Empire Hotel & Spa gets good marks from our customers. During your stay, you're just a quick walk from Great Orme Tramway. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1854, this 4-star hotel has 54 rooms over 3 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, DVD players and fridges
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, manicures and pedicures or Swedish massages at the spa
  • Amenities include a computer, a lift and a terrace
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the breakfast and the proximity to shopping
  • Just a 2-minute drive from Llandudno West Shore Beach and 8 minutes from Conwy Castle

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Empire Hotel & Spa ratings based on 9 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Empire Hotel & Spa

Everyone (8) Couples (1)
5 out of 5

Posted by on 23 Mar 2020

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5 out of 5
Avery lovely & first class hotel staff were extremely friendly and meals were very well presented and were very tasty.. I cannot find one fault.

Posted by on 6 Jun 2019

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5 out of 5

Lovely hotel

You get very personal touch.We would recommend this hotel to everyone .Food was excellent ,staff very friendly .We will be back .

Posted by , from cw1 on 24 Mar 2018

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5 out of 5

good hotel great location.

Pros: location ,staff and food
Cons: larger room
Location: we go walking around north wales and the hotel location is perfect
we always stay at the empire we love it food is great ,friendly staff and can park the car there.

Posted by , from cheshire on 24 Oct 2017

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5 out of 5

Great experience

You feel welcome from the moment you arrive, every member of staff will greet you. The hotel has many individual features, the food is amazing and you come away feeling relaxed

Posted by , from North Wales on 9 Oct 2017

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5 out of 5

Empire hotel absolutely lovely

A great stay in Llandudno the hotel was excellent fab view from room of Llandudno

Posted by , from manchester england on 18 Aug 2017

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5 out of 5

Gr8 location to all amenities.

Pros: Everything.
Cons: Nothing at this time.
Location: Very central location. The beach and promenade to the left... the town straight down from the hotel. Ideal.
We had a really lovely stay at The Empire. We always wanted to stay here and it did not disappoint . Lovely room, very comfortable bed. We had an early morning swim in the pool, robes provided... finished off with a fabulous breakfast. The staff are very friendly too. We will definitely , and have already, recommended this hotel to friends and would not hesitate in staying again.

Posted by , from Cheshire on 26 Jul 2017

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5 out of 5
always enjoy this lovely hotel. have stayed here many times.

Posted by on 6 Dec 2016

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4 out of 5

Best place to stay in Llandudno

A fine hotel. Staff are 100% helpful. Food excellent. Service brilliant. Had a great time staying there.

Posted by , from Liverpool on 10 Nov 2016

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Property Features

The Empire Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A health club, a sauna, and spa services are also featured at the romantic The Empire Hotel & Spa. Free self parking is available. This Victorian Llandudno hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1854
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Terrace
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester (MAN) (120.7 km / 75 mi)
  • Train station: Llandudno Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Empire Hotel & Spa offers 54 forms of air-conditioned accommodation with DVD players and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Llandudno hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast.

Watkins – This restaurant serves breakfast, lunch and dinner.

Poolside Restaurant – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of We're Good To Go (UK) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Empire Hotel Llandudno
  • Empire Llandudno
  • The Empire Hotel & Spa Hotel
  • The Empire Hotel & Spa Llandudno
  • The Empire Hotel & Spa Hotel Llandudno

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.