Skip to main content
Beginning of main content
4.3 out of 5

"Lovely rooms, hotel lobby was welcoming and airy. Pleasant staff, happy to help " More

By a verified traveller on Sun 27 Oct 2019

Enter dates to see availability

Hotel Description

Our customers tell us they can't get enough of Wild Pheasant Hotel & Spa, BW Signature Collection's great location. During your stay, you'll be within walking distance of Llangollen Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This 3-star hotel has 46 rooms over 2 floors. Free WiFi and LED TVs are available in all rooms.

  • All rooms offer LED TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with detox wraps, body treatments or facials at Llangollen Spa
  • Amenities include meeting rooms, conference space and a lift
  • Guests speak favourably about the restaurant and the helpful staff
  • Within a 15-minute walk of Llangollen Bridge and Llangollen Scenic Railway
  • Dogs welcome for a fee

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£75* Per night/room 2 Aug - 3 Aug

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Wild Pheasant Hotel & Spa, BW Signature Collection ratings based on 6 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wild Pheasant Hotel & Spa, BW Signature Collection

Everyone (2) Couples (2) Family (1)
4 out of 5
Lovely rooms, hotel lobby was welcoming and airy. Pleasant staff, happy to help

Posted by on 27 Oct 2019

Was this review helpful to you?
3 out of 5
I liked the size of our room and the design. The hotel was lovely and modern but there were a few downsides. The temperature of the room was not controlled by us even though there was a panel, it did not work, the bathroom was too hot all the time, there were cobwebs in the eaves, there were no clothes hooks on the backs of the door for wet coats, no plug sockets next to bed, no gym facilities to use on wet days, when we went make appointments in the spa there was no body at the desk so we didn't use it and the breakfast was overpriced so we had to eat elsewhere.

Posted by , from Wakefield on 5 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

5 Oct 2019 by Cara Roberts - General Manager

Good afternoon Katie, Thank you ever so much for taking the time to review your recent stay with us. We are delighted you were happy with the overall design & size of your room. We will of course address the comments you have made regarding room temperature, housekeeping, lack of plug sockets & cloths hooks in the room as many of these issues can be easily rectified for future guests & to ensure all guests are satisfied with the facilities provided during their stay. I will also liaise with our Spa team to resolve any future spa reception issues. We do hope you will decide to stay with us again. Kind regards, Cara Roberts

5 out of 5

Posted by on 23 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

1 Oct 2019 by Reception

Thank you for taking the time to review our property. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back again soon. Warm Regards Reception & Reservations

5 out of 5
Excellent evening meal and breakfast service impecable throughout

Posted by on 25 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

26 Aug 2019 by Reception

Thank you for taking the time to review our property. We are pleased to hear you enjoyed your evening meal with us and that the service at breakfast was impeccable. We shall pass your comments onto the breakfast staff. We look forward to welcoming you back again soon. Kind Regards Reception & Reservations

5 out of 5

Posted by on 11 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jul 2019 by Reception & Reservations

Thank you for taking the time to review our property. We look forward to welcoming you again soon Kind Regards

4 out of 5
Ausstattung teilweise etwas alt. Grundsätzlich sauber, Zimmer könnten regelmässiger gereinigt werden.

Posted by on 8 Feb 2020

Was this review helpful to you?

About the Wild Pheasant Hotel & Spa, BW Signature Collection

Location Berwyn Road, Llangollen, Wales LL20 8AD

Renovations + Closures

This property is closed from 25 March 2020 to 31 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wild Pheasant Hotel & Spa, BW Signature Collection offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Wild Pheasant Hotel & Spa, BW Signature Collection also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. This 3-star Llangollen hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester (MAN) (93.2 km / 57.9 mi)
  • Parking: Free self parking

Room Amenities

Wild Pheasant Hotel & Spa, BW Signature Collection offers 46 forms of accommodation with complimentary bottles of water and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Electric kettle
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Yew Tree Restaurant – This restaurant serves lunch, dinner and light fare.

Chefs Bar – This bistro only serves light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

Llangollen Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 6.95 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wild Pheasant
  • Wild Pheasant Hotel
  • Wild Pheasant Hotel Llangollen
  • Wild Pheasant Llangollen
  • Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
  • Wild Pheasant Hotel And Spa
  • Wild Pheasant Hotel & Spa, BW Signature Collection Hotel
  • Wild Pheasant Hotel & Spa, BW Signature Collection Llangollen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.com/Llangollen-Hotels-Wild-Pheasant-Hotel-&-Spa,-BW-Signature-Collection.h24949-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Llangollen-Hotels-Wild-Pheasant-Hotel-&-Spa,-BW-Signature-Collection.h24949-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Llangollen-Hotels-Wild-Pheasant-Hotel-&-Spa,-BW-Signature-Collection.h24949-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.