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"For some reason people could not phone into my room from the UK (Scotland and Sussex) after the second day. As I had very important business to do I ... " More

By a verified traveller on Sat 13 Jan 2018

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Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Lugogo Sun. During your stay, you're just a quick walk from Ezulwini Valley. You'll find features such as free breakfast and a free casino shuttle, plus 3 restaurants. This 3.5-star hotel has 202 rooms over 4 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, minibars and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the bar and the beds
  • Steps from Ezulwini Valley and 7 minutes on foot from Ezulwini Craft Market
  • Free casino shuttle service
  • Pets welcome for a fee

Lugogo Sun ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Lugogo Sun

Everyone (1)
3 out of 5
For some reason people could not phone into my room from the UK (Scotland and Sussex) after the second day. As I had very important business to do I had to phone out for long periods of time over 4 days. This rang up a very high phone bill. Complaints to the hotel manager resulted in a reduced bill and a promise to investigate how that could have happened as apparently other calls were being received from the UK to the hotel during this time.

Posted by , from Sussex, UK on 13 Jan 2018

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Property Features

Lugogo Sun offers its guests a golf course, an outdoor pool, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. WiFi and wired Internet are available in public spaces for a fee. There's an onsite business centre. A casino, a children's pool, and spa services are also featured at the family-friendly Lugogo Sun. Parking is available for a fee. This 3.5-star Lobamba hotel is smoke free.

  • 202 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Buffet breakfast (free)
  • Casino
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lugogo Sun offers 202 forms of accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Lobamba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Ilanga Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Planters Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

The Terrace Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Open daily.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

  • Golfing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lugogo Sun
  • Lugogo Hotel
  • Lugogo Sun Hotel Mbabane
  • Lugogo Sun Mbabane
  • Lugogo Sun Hotel Ezulwini
  • Lugogo Sun Hotel
  • Lugogo Sun Hotel Lobamba
  • Lugogo Sun Lobamba
  • Hotel Lugogo Sun Hotel Lobamba
  • Lobamba Lugogo Sun Hotel Hotel
  • Lugogo Sun
  • Hotel Lugogo Sun Hotel
  • Lugogo Sun Hotel
  • Lugogo Sun Lobamba
  • Lugogo Sun Hotel Lobamba

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.