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"The location and accommodation is delightful, we stayed in a villa with pool and it was perfect, the villa was spacious and nicely fitted out, the out ... " More

By phil1066 on Mon 13 Jan 2014

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£48* Per night/room 2 Apr - 3 Apr

Deluxe Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Villa, 1 King Bed (Shared Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Villa, 1 Bedroom, Private Pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Lombok Resort and Villas, you'll be within walking distance of Serenting and Torok Bare Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and a beachfront location while dining at Spice Market
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body treatments, reflexology or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and volleyball
  • Within a 15-minute walk of Serenting and Torok Bare Beach and Seger Beach
  • Airport shuttle service available for a fee

Novotel Lombok Resort and Villas ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Novotel Lombok Resort and Villas

Everyone (1) Couples (2)
4 out of 5

Delightful location

The location and accommodation is delightful, we stayed in a villa with pool and it was perfect, the villa was spacious and nicely fitted out, the outside area was quite private and very well kept. The hotel is on an amazing beach with bale set up for guest's use. It's reasonably remote from other villages/towns but that adds a great sense of calm. The food is pretty average though and the service is at best acceptable. It would also be nice if the hotel could take better care of the beach, not just in front of the hotel but to either side too.

Posted by on 13 Jan 2014

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1 out of 5
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Posted by on 24 Feb 2020

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Comment from Hotel Management

14 Mar 2020 by Robby Irawan

Dear Mr. Valued guest, Warm greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are sorry to know that your overall experience was unpleasant. We hope that we could have your comments so that we can identify our improve area. Again thank you and we look forward to welcome you back for a better stay.

4 out of 5

Escapade en nature preservee

À la fin de la saison des pluies la nature est sublime. Collines verdoyantes en bord de mer. Plages désertes immenses. Regret pour un hôtel avec portes bruyantes et mauvaise insonnorisation. Loin de Kuta et sans animation.

Posted by on 26 Mar 2013

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About the Novotel Lombok Resort and Villas

Location Pantai Putri Nyale, Kuta, Lombok 83001

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Novotel Lombok Resort and Villas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a free kid's club, a children's pool and a fitness centre. Self parking is free. This 4-star Kuta hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Lombok Resort and Villas offers 102 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Spice Market – This beachfront restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Beach yoga on site
  • Surfing/bodyboarding on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Canoe on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water sports equipment

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Lombok Resort and Villas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Lombok Resort and Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1169210.42
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 205700 for adults and from IDR 102850 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lombok Novotel
  • Novotel Lombok
  • Novotel Lombok Hotel
  • Novotel Lombok Hotel Kuta
  • Novotel Lombok Kuta
  • Novotel Lombok Hotel Lombok
  • Novotel Lombok Resort Villas Kuta
  • Novotel Lombok Resort Villas
  • Novotel Lombok Villas Kuta
  • Novotel Lombok Villas
  • Novotel Lombok And Villas Kuta
  • Novotel Lombok Resort and Villas Kuta
  • Novotel Lombok Resort and Villas Hotel
  • Novotel Lombok Resort and Villas Hotel Kuta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.