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3.8 out of 5

"This hotel was unlike anything I have ever stayed in before- the little huts are really cool. The beds are comfortable and air conditioning is provide ... " More

By a verified traveller on Wed 29 May 2019

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Superior Lumbung Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Lumbung Terrace (Room Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Terrace Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ombak Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Vila Ombak Hotel's great beach location. During your stay, you're just a quick walk from Gili Trawangan Harbor. Enjoy features like free WiFi in public areas and an outdoor pool. Built in 1998, this 4-star resort has 148 rooms. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and cable TV
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a terrace and an ATM
  • On-site recreation includes a private beach, bicycles to rent and a playground
  • Guests speak favourably about the pool and the location
  • Within a 10-minute walk of Gili Trawangan Harbor and Public harbour ticket office

Vila Ombak Hotel ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vila Ombak Hotel

Everyone (1) Couples (3) Family (1) Other (1)
4 out of 5
This hotel was unlike anything I have ever stayed in before- the little huts are really cool. The beds are comfortable and air conditioning is provided which is greatly needed. I would however recommend to bring some mosquito repellent as the bathrooms are outdoors. The overall hotel itself is perhaps one of the best on the island- the grounds and pool area are stunning and the breakfast is good too. There are some tiles missing on the floor of the hidden pool so go careful here, however considering the island is recovering from a major earthquake I don’t think perfect condition can be expected. Would definitely recommend!

Posted by on 29 May 2019

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Comment from Hotel Management

31 May 2019 by Felisna

Thank you for your feedback, we are happy to know that you were enjoyed your stay with us and we are looking forward to welcoming you back to our lovely resort

3 out of 5
Friendly staff. Given promises were not always kept, needed to ask a couple of times. Weekend was packed with some local company arrangements, half the pool closed &bad breakfast. Did not appreciate that. Good location and facilities.

Posted by on 2 Apr 2018

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Comment from Hotel Management

4 Apr 2018 by Felisna - Ecommerce

Hi, Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon. Best regards.

4 out of 5

Overall a nice hotel

To start off we were unaware that the main pool was out of action due to a new pool being constructed which we were not happy about as our daughter much prefers the pool to the beach. However when we explained this on check in, one of the managers over heard this and so offered to transfer us to the sister hotel ombak sunset however this wasn't as close to all the restarantes, so the manager agreed to give us bicycle hire for the week free of charge and 15 discount at the hotel restaurant (which we didn't use) also apologised that this was the case. The other pool that was in use was much smaller however wasn't very crowded considering was the only working pool in action, so this was good. We did visit the sister hotel sunset and use the pool there on 2 occasions which was a really good size and again wasn't overcrowded so this is where we used the free bicycle hire to ride up to the hotel which took around 20 mins and was a nice ride but was very warm due to the time we travelled up to this hotel (so pick an earlier time if you don't like cycling in hot weather) other than this out stay was good all the staff are very friendly and if you have a problem at your room it is resolved very quickly and the breakfast was good, plenty of choice on offer our stay overall was good.

Posted by on 13 Apr 2016

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4 out of 5

Fantastic island holiday

Great location, villas and bungalows very spacious. Great facilities - 2 pools, beachside loungers, dive resort and water sports facilities. This accommodation is probably at the higher end in terms of quality and price on the island. About 100 rooms, it has a level of privacy but also the benefits of a larger resort.

Posted by on 14 Aug 2015

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4 out of 5
Zentral gelegen mit 2 Pools. Sonnenliegen und Schirme am Meer zur freien Verfügung. Schöne ruhige Anlage. Nettes hilfsbereites Personal.

Posted by on 18 Sep 2019

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Comment from Hotel Management

14 Oct 2019 by Felisna

Thank you for taking your time sharing your feedback, we are happy to know that you were enjoyed your holiday in our lovely resort, we also happy that you were satisfied with our services and facilities. We are looking forward to welcoming you back very soon

4 out of 5

Très bon hôtel

Nous avions réservez une hutte, très sympa, déconseillé avec des enfants car l'escalier pour descendre à la salle de bain (en plein air) est assez raide et glissant (en bois). Chambre très jolie, un hamac et un lit sur notre terasse du bas, très agréable. Certainement une des plus belle piscine de l'île avec différents bassins, bain à bulles et cascade. Par contre pour le wifi, la connexion est quasimment innexistante, impossible d'envoyer un mail.. Mais apparemment le soucis est un peu partout sur l'île. Le buffet du petit déjeuner est copieux et excellent, mis à part le jus d'orange (qui ressemble à un médicament).

Posted by on 22 Aug 2013

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Property Features

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. WiFi is free in public spaces. This beach resort also offers an outdoor pool, a garden and a terrace. This 4-star Gili Trawangan resort is smoke free.

  • 148 guestrooms or units
  • Built in 1998
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Terrace
  • Garden
  • ATM
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Outdoor pool
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lombok (LOP-Lombok Intl.)

Room Amenities

Vila Ombak Hotel offers 148 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include slippers and complimentary toiletries. This Gili Trawangan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 7:00 AM-8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Vila Ombak Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ombak
  • Hotel Vila Ombak
  • Ombak
  • Ombak Hotel
  • Vila Ombak
  • Vila Ombak Gili Trawangan
  • Vila Ombak Hotel
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Resort
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Resort Gili Trawangan

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.