Fantastic location, great food, , very comfortable
Great location for central London. Food was nice. Terrible Pillows.
When checking in the person checking me in was very rude about the daily deposit witch was not mentioned when booking and paying for my hotel room. There was also a lot of dust in the room especially on the curtains.
Excellent location. Staff were very friendly and helpful, especially Kinga when we were checking out. Would definitely stay in again.
Staff very helpful. Kind. Location and value for money. This hotel is on the up.
Very good location (right next to tube stations, very easy to get to connecting lines). Close to Leicester Square, Trafalgar Sq. Noise from street can peak at certain times but it is central London.
Great, if slightly quirky, hotel in central London. Close to Convent Garden and Soho. Good rooms, great design, good staff and solid if unspectacular food offering. I would go back and I would recommend it. You pay a lot for 5 star in London but it is definitely ticking the right boxes. The dining ...
Very comfortable ambience, great bar and professional staff. Breakfast was great too, especially the coffee.
For a 5* hotel I've stayed at before. The service has definitely slipped. Stayed for my wife's birthday. Literally no acknowledgement of her birthday even though I had mentioned to staff before arriving. Mis information which ruined our plans for the evening. Basically ruined my wife's birthday. ...
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