22 Jan 2019 by Mostafa - General Manager
Hi there, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to get to welcome you back soon.
21 Dec 2016 by Jamie
Hi there, We're happy you enjoyed our hotel. We have a little survival guide pinned up on our pin board in each room for next time. Look forward to welcoming you back soon. Jamie and the Ace team x
19 Dec 2016 by Jamie
Hey John, We are so sorry to hear this, we want our guests to have a fun time while they are here but at the end of a day we are a hotel so sleep is the most important thing. Hope to see you back in the future Jamie and the Ace team x
21 Dec 2016 by Jamie
Hi Rick, Amazing to hear that you fell very positive about our hotel. We are sorry we were not able to sit you straight away, during the festive period the hotel gets super busy. We can't wait to see you soon. Jamie and the Ace team.
14 Mar 2020 by Jose & the ACE team
Dear Guest, Many thanks for choosing to stay with us at ACE, and for taking the time to share your feedback. All the ACE family is looking forward to welcoming you back very soon, Jose and the ACE team
10 Sep 2019 by Jose and the ACE team
Dear Guest, Thank you so much for your feedback and sharing your review with our Ebookers Online community. All the ACE family is looking forward to Welcome you back very soon, Jose and the ACE team
8 Apr 2019 by Mostafa – Managing Director
Dear guest, I am so glad you had a good stay. We appreciate you visiting us and look forward to welcoming you back.
9 Apr 2018 by Olivia
Hi there, thank you for staying with us. We are happy you had a great time while you were here and hope to have you back very soon. For visitors looking for a quieter time, the hotel changes midweek and is much more serene. Come back soon to see us again. Best, Olivia
5 Jan 2018 by Ace x
Thank you for your feedback Jeroen, your feedback is very valuable to us so we may improve! Ace x
This property is closed from 3 August 2020 to 31 March 2021 (dates subject to change).
Ace Hotel London Shoreditch offers its guests a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There are 6 meeting rooms available. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury Ace Hotel London Shoreditch. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Ace Hotel London Shoreditch offers 258 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 7 AM to noon.
Hoi Polloi – This restaurant serves breakfast, brunch, lunch and dinner.
Miranda – On-site bar. Open selected days.
Gallery Bar – This lobby lounge serves breakfast, brunch and lunch.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. Third-party authorization forms are not accepted within 72 hours of check-in.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.