"Great hotel. Only gripe is that could not find welcome booklet explaining about wifi and information about hotel itself. " More

By a verified traveller on Sun 18 Dec 2016

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Hotel Description

Our customers tell us they enjoy the breakfast at Ace Hotel London Shoreditch. During your stay, you're just a quick walk from Brick Lane. Enjoy features like free WiFi in public areas, plus 3 bars and a restaurant. This 5-star hotel has 258 rooms over 7 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and complimentary bicycles
  • Guests speak favourably about the central location and the WiFi
  • Within a 15-minute walk of Liverpool Street and Brick Lane
  • Cats and dogs welcome for a fee

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£132 per night

Superior Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ace Hotel London Shoreditch ratings based on 24 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ace Hotel London Shoreditch

Everyone (8) Couples (4) Family (9) Friends (2)
4 out of 5
Hipster hotel on shoreditch high st. Great location fit shoreditch, hoxton, Liverpool st, brick lane & spitalfields . Rooms are better than nearby Hoxton - DJ’s in bar cool not as cool as hoxton but has small roof terrace open to quests on Friday night which has decent views. Constant apple mac crowd in lobby a bit draining but its very close to hip shops ( folk , sneakersstuff, Fred Perry, kerstain hare,?edwin, whistles ect) &!wonderful Dishoom for breakfast.

Posted by on 7 Jan 2019

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Comment from Hotel Management

22 Jan 2019 by Mostafa - General Manager

Hi there, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to get to welcome you back soon.

4 out of 5
Great hotel. Only gripe is that could not find welcome booklet explaining about wifi and information about hotel itself.

Posted by on 18 Dec 2016

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Comment from Hotel Management

21 Dec 2016 by Jamie

Hi there, We're happy you enjoyed our hotel. We have a little survival guide pinned up on our pin board in each room for next time. Look forward to welcoming you back soon. Jamie and the Ace team x

3 out of 5

The hotel was ok

If you're staying anywhere on the first 3 floors you are doomed as they have a DJ almost every night and the noise level is really loud. On saturday night none of us could sleep till about 1-2 am.

Posted by on 6 Dec 2016

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Comment from Hotel Management

19 Dec 2016 by Jamie

Hey John, We are so sorry to hear this, we want our guests to have a fun time while they are here but at the end of a day we are a hotel so sleep is the most important thing. Hope to see you back in the future Jamie and the Ace team x

4 out of 5
Wholly positive other than the standard 25-30 minute wait in the restaurant despite there being dozens of empty tables

Posted by , from Manchester, UK on 5 Dec 2016

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Comment from Hotel Management

21 Dec 2016 by Jamie

Hi Rick, Amazing to hear that you fell very positive about our hotel. We are sorry we were not able to sit you straight away, during the festive period the hotel gets super busy. We can't wait to see you soon. Jamie and the Ace team.

5 out of 5

Great family trip

The hotel was great! All staff were friendly and helpful. Both the cafe and restaurant were family friendly and offered a range of food and drink choices.

Posted by on 20 May 2015

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1 out of 5
Ich kann das Hotel leider nicht empfehlen. Durch den Clubbetrieb im Haus kann man mindestens 2 Stockwerke drüber vor 3 Uhr nachts das Schlafen (trotz Oropax) vergessen. Zum Einen wegen der Bässe, zum größeren Teil aber wegen der Horden an Leuten, die trinkend und rauchend vor dem Hotel feiern. Dank Einfachverglasung ist man da mittendrin. Das Zimmer war außerdem schmuddelig, die Polstergarnitur vor dem Fenster hatte etliche große Flecken, die Fensterscheiben waren voller Fingerabdrücke ebenso wie die Türen und Griffe. Da man die Fenster nicht zum Lüften aufmachen kann, wurde der Raum vor unserer Ankunft großzügig mit Raumspray "frisch" gemacht. Alles in allem ist dafür der Preis auf keinen Fall gerechtfertigt. Einziges Plus: die Lage des Hotels ist sehr gut.

Posted by , from Bayern on 18 Apr 2018

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4 out of 5
Hotelli klubialueella, joten yöllä meteliä. Ei sovi lapsiperheille. Loistava bilettäjille. Kivasti sisustettu. Ystävällinen henkilökunta.

Posted by on 2 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Olivia

Hi there, thank you for staying with us. We are happy you had a great time while you were here and hope to have you back very soon. For visitors looking for a quieter time, the hotel changes midweek and is much more serene. Come back soon to see us again. Best, Olivia

2 out of 5
Lobby of the hotel is full of unemployed hipsters working on their laptop all day. Bed in the room is incredibly low. There’s no coffee machine in the room.

Posted by , from Amsterdam on 31 Dec 2017

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Comment from Hotel Management

5 Jan 2018 by Ace x

Thank you for your feedback Jeroen, your feedback is very valuable to us so we may improve! Ace x

5 out of 5

Vinyl im Hotelzimmer

Gute Lage, kompetentes Personal, saubere Zimmer, bequeme Betten einfach perfekt.

Posted by , from Zürich on 7 Sep 2017

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4 out of 5

Hotel tres sympa

A recommander Ambiance tres branchée Personnel tres prof

Posted by on 28 May 2017

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Property Features

Ace Hotel London Shoreditch offers its guests a sauna, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A nightclub, tour or ticket assistance, and multilingual staff are also featured at the luxury Ace Hotel London Shoreditch. This 5-star London hotel is smoke free.

  • 258 guestrooms or units
  • 7 levels
  • 3 bars or lounges
  • Dining venue
  • Nightclub
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LCY-London City) (11.4 km / 7.1 mi)
  • Train station: Shoreditch High Street Overground Station (0.2 km / 0.2 mi)
  • Metro station: Old Street Underground Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Ace Hotel London Shoreditch offers 258 forms of air-conditioned accommodation with minibars and a safe. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to noon.

Hoi Polloi – This restaurant serves breakfast, brunch, lunch and dinner.

Miranda – On-site bar. Open selected days.

Gallery Bar – This lobby lounge serves breakfast, brunch and lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: GBP 0 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17 per person (approximately)
  • Pet fee: GBP 0 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace Hotel London Shoreditch
  • Ace Hotel Shoreditch
  • Ace London Shoreditch
  • Ace Shoreditch
  • Ace Hotel London Shoreditch England
  • Crowne Plaza London Shoreditch Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.