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"Check in was efficient and staff were friendly, the room was a corner room and was quite small. Due to it being a corner room the bed was in the corne ... " More

By a verified traveller on Tue 28 Dec 2021

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Double or Twin Room (Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£118* Per night/room 7 Feb - 8 Feb

Single Room (Solo Plus)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (Plus)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Aerotel London Heathrow T2 & T3. During your stay, you'll be connected to the airport and close to London Motor Museum. Features include free WiFi in public areas. Built in 2018, this 3-star hotel has 82 rooms over 2 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, coffee makers and pillow menu
  • Free WiFi
  • Amenities include multilingual staff and a lift
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 13 minutes by car from Windsor Castle and 15 minutes from Virginia Water

Aerotel London Heathrow T2 & T3 ratings based on 7 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aerotel London Heathrow T2 & T3

Everyone (5) Couples (2)
3 out of 5
Check in was efficient and staff were friendly, the room was a corner room and was quite small. Due to it being a corner room the bed was in the corner so whenever I needed to get out of bed during the night to go to the bathroom I had to climb over my partner to get there which is not ideal as this woke my partner as well. This also meant that all of my items i.e. glasses and phone had to be stored on his side of the bed as there was not bedside storage on my side. There were also no drinking glasses in the room for cold drinks only mugs so we were having to rinse between hot and cold drinks all the time. There were hardly any different tv channels to watch and many of these did not work due to a poor signal! The plus side of staying in this hotel is that it is in the airport terminal and ideal if you are departing from Terminal 3. However for the price there are plenty of other hotels close by that are cheaper and have bigger rooms that would probably be better suited.

Posted by on 28 Dec 2021

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Comment from Hotel Management

5 Jan 2022 by Aerotel Team

Dear Guest, Thanks for staying with us. We appreciate your feedback and comments. We do apologise for the inconvenience and lack of quality. We have taken note of it and will raise this issue to the concern department. We do apologise if you found our hotel over priced as we are located within Heathrow. We hope that you give us another chance for better service in the near future. Warm regards, Aerotel team.

5 out of 5
Great Hotel for 1 night.

Posted by on 15 Oct 2021

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Comment from Hotel Management

16 Oct 2021 by Aerotel Team.

Dear Guest, Thanks for staying with us. We appreciate your high rating. We hope we will be of better service soon. Kind regards, Aerotel Team

3 out of 5

Posted by on 12 Jul 2021

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Comment from Hotel Management

23 Jul 2021 by Aerotel Team

Dear Guest, Many thanks for your ratings. We look forward to welcoming you again in the near future. Kind regards, Aerotel Team

2 out of 5

Posted by on 29 Dec 2020

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Comment from Hotel Management

29 Dec 2020 by Aerotel Team

Dear Guest, I am sorry to learn of the discomfort caused during your recent stay. Your feedback is important to us and I can assure you that we will look into the concerns raised by you and will introduce corrective / training measures. We do hope you will give us a chance to be of service in the future.

2 out of 5

Posted by on 24 Apr 2020

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Comment from Hotel Management

24 Apr 2020 by Priyanka

Dear Guest, We look forward to welcoming you again in the near future.

1 out of 5

Posted by on 25 Nov 2020

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Comment from Hotel Management

25 Nov 2020 by Aerotel Team

Dear Guest, Many thanks for your feedback. Your feedback is important to us and I can assure you that we will look into the concerns raised by you and will introduce corrective measures. We look forward to welcoming you again in the near future.

4 out of 5
Sisäänkirjoittautuminen aivan sekamelska, kaikki juoksivat edestakaisin ja asiat eivät edenneet! Tosin olimme pahimpaan korona-aikaan paikalla. Huone oli hyvin siisti ja nykyaikainen, mutta todella pieni ( oikealta tuleva menee ensin ) Aamupala etsittiin itse kentältä koska aamiaista ei esitelty. 2.krs Kirjastobaarissa oli tosi avulias mieshenkilö ja hän valmisti meille myöhään saapuneille iltaruoat vaikka ravintolan piti sulkeutua 15 kuluttua😀

Posted by on 26 Mar 2020

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Comment from Hotel Management

28 Mar 2020 by Aerotel Reservations Team

Thank you for your review, we are sorry about any chaos during your check in time, but we are pleased to hear about you experience in the library lounge. Hope we can see you again!

Renovations + Closures

The following facilities or services will be unavailable from October 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Aerotel London Heathrow T2 & T3 offers its guests multilingual staff and a lift. WiFi is free in public spaces. This 3-star Hounslow hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Built in 2018
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Heathrow Central Station (0.8 km / 0.5 mi)

Room Amenities

Aerotel London Heathrow T2 & T3 offers 82 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Hotel Names

  • Aerotel London Heathrow Terminal 3 Hotel Hounslow
  • Aerotel London Heathrow Terminal 3 Hotel
  • Aerotel London Heathrow Terminal 3 Hounslow
  • Aerotel London Heathrow Termi
  • Aerotel London Heathrow Terminal 3
  • Aerotel London Heathrow T2 & T3 Hotel
  • Aerotel London Heathrow T2 & T3 Hounslow
  • Aerotel London Heathrow T2 & T3 Hotel Hounslow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.