5 Jan 2022 by Aerotel Team
Dear Guest, Thanks for staying with us. We appreciate your feedback and comments. We do apologise for the inconvenience and lack of quality. We have taken note of it and will raise this issue to the concern department. We do apologise if you found our hotel over priced as we are located within Heathrow. We hope that you give us another chance for better service in the near future. Warm regards, Aerotel team.
16 Oct 2021 by Aerotel Team.
Dear Guest, Thanks for staying with us. We appreciate your high rating. We hope we will be of better service soon. Kind regards, Aerotel Team
23 Jul 2021 by Aerotel Team
Dear Guest, Many thanks for your ratings. We look forward to welcoming you again in the near future. Kind regards, Aerotel Team
29 Dec 2020 by Aerotel Team
Dear Guest, I am sorry to learn of the discomfort caused during your recent stay. Your feedback is important to us and I can assure you that we will look into the concerns raised by you and will introduce corrective / training measures. We do hope you will give us a chance to be of service in the future.
24 Apr 2020 by Priyanka
Dear Guest, We look forward to welcoming you again in the near future.
25 Nov 2020 by Aerotel Team
Dear Guest, Many thanks for your feedback. Your feedback is important to us and I can assure you that we will look into the concerns raised by you and will introduce corrective measures. We look forward to welcoming you again in the near future.
28 Mar 2020 by Aerotel Reservations Team
Thank you for your review, we are sorry about any chaos during your check in time, but we are pleased to hear about you experience in the library lounge. Hope we can see you again!
The following facilities or services will be unavailable from October 1 2021 to March 1 2022 (dates subject to change):
Aerotel London Heathrow T2 & T3 offers its guests multilingual staff and a lift. WiFi is free in public spaces. This 3-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Aerotel London Heathrow T2 & T3 offers 82 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.