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4.1 out of 5

"The hotel was ok but the fact that when we checked in they told us that we had the room till 2pm so our daughter could have her afternoon nap before w ... " More

By a verified traveller on Sat 11 Jan 2020

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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£143* Per night/room 6 Oct - 7 Oct

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Amba Hotel Grosvenor's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars. Built in 1862, this 4-star hotel has 345 rooms over 7 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, 24-hour room service and Smart TVs
  • Free WiFi
  • Enjoy local and international cuisine at The Soak, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the proximity to public transport
  • Steps from Apollo Victoria Theatre and 10 minutes on foot from Buckingham Palace

Amba Hotel Grosvenor ratings based on 58 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amba Hotel Grosvenor

Everyone (39) Couples (4) Family (6)
4 out of 5
The hotel was ok but the fact that when we checked in they told us that we had the room till 2pm so our daughter could have her afternoon nap before we moved on , to get to the room at 12 and unable to enter put a real dampener on the day.

Posted by on 11 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Guest Relations Manager

Thanks for your rating. All our room keys deactivate automatically at 12:00 checkout time. Our team are always available to assist guests with any requests and we hope to see you again soon. Kind regards, Dane

2 out of 5
No food in executive room for breakfast and evening snack Lifts broken

Posted by on 16 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by the amba hotel grosvenor

I'm sorry that your experience with us was not as it should be and we fell down on this occasion. Kind regards, Natasha

5 out of 5
Quite easy check in, a gift in the room for a birthday celebration! Door straight into victoria station and plenty of shops bars restaurants and site seeing at your doorstep

Posted by on 20 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by the grosvenor

Many thanks for your rating and feedback. Kind regards, Natasha

4 out of 5
Great location - could not ask for better! The classic charm and sophistication of the foyer and eateries take you back to a former era while the bedrooms offer a contemporary decor and all the modern day accessories you need!

Posted by on 19 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by the grosvenor

Thanks for your rating and review. We are delighted you could not ask for better and hope to see you again in the near future. Kind regards, Natasha

4 out of 5
A lovely hotel with comfortable and clean rooms and helpful staff.

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by the grosvenor

Thanks for your rating and review. Kind regards, Natasha

4 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by the grosvenor

Thanks for your rating. Kind regards, Natasha

3 out of 5
It’s a lovely classical hotel. Really convenient location.

Posted by on 5 May 2019

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Comment from Hotel Management

7 May 2019 by the grosvenor

Thanks for your rating and we hope to see you again soon. Kind regards, Natasha

5 out of 5
Great old style hotel in a terrific central location. friendly staff and an unexpected bonus of Club Lounge for drinks and canapes, breakfast etc., A really pleasant weekend break before Xmas.

Posted by , from Nottingham, UK on 24 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Emma

Dear Reviewer Many Thanks for your 5* rating Emma

5 out of 5

Posted by on 8 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by The Grosvenor

Thanks for your and we hope to see you back at The Grosvenor soon. Kind regards, Toby

5 out of 5
Next to Victoria Station so very convenient for travelling across London and also access to the Gatwick Express.

Posted by , from United Kingdom on 16 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by The Grosvenor

Thanks for your rating Sarah and we hope to see you back at The Grosvenor soon. Kind regards, Toby

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. There are 9 meeting rooms available. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Amba Hotel Grosvenor. This 4-star London hotel is smoke free.

  • 345 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1862
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: London Victoria Rail Station (1.4 km / 0.9 mi)
  • Metro station: Victoria Underground Station (0.2 km / 0.1 mi)

Room Amenities

Amba Hotel Grosvenor offers 345 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

The Soak – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

The Grosvenor Arms – This restaurant specialises in British cuisine and only serves breakfast. Guests can enjoy drinks at the bar. Open daily.

The Tea lounge – This brasserie only serves light fare. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Hotel
  • Grosvenor Hotel London
  • Grosvenor London
  • The Grosvenor Hotel London, England
  • The Grosvenor, London Hotel London
  • Thistle Victoria
  • Grosvenor
  • The Grosvenor Hotel
  • Amba Hotel Grosvenor Hotel
  • Amba Hotel Grosvenor London
  • Amba Hotel Grosvenor Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.