4.1 out of 5

"The hotel is located in a perfect location. Perfect for either business or shopping. The hotel is clean, very friendly staff and generally the staff m ... " More

By Yiannos on Thu 02 Oct 2014

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Hotel Description

Our customers tell us they enjoy Amba Hotel Marble Arch's quiet location. During your stay, you're just a quick walk from Oxford Street. Free WiFi in public areas, 2 bars and a restaurant are available. This 4-star hotel has 692 rooms. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy Modern European cuisine while dining at The Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the nice bathrooms and low noise level
  • Steps from Marble Arch and Selfridges

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£141 per night

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Studio (Apartment)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Amba Hotel Marble Arch ratings based on 92 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amba Hotel Marble Arch

Everyone (8) Couples (29) Business (8) Family (24) Friends (17) Other (4)
5 out of 5

Perfect break

The hotel is located in a perfect location. Perfect for either business or shopping. The hotel is clean, very friendly staff and generally the staff makes you feel at home.

Posted by on 2 Oct 2014

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5 out of 5

Excellent hotel

Only stayed for one night but the staff were extremely helpful, friendly and professional. The room was very clean, was very comfortable and perfectly situated in the centre of London. We ate in the Marmor Restaurant and the service and food was of very high quality.

Posted by on 22 Jul 2014

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4 out of 5

Ideal city break

EXCELLENT STAY. ONLY ISSUE WAS FAULTY TV IN ROOM. Great staff and location.

Posted by on 5 Jan 2014

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5 out of 5

Nice

Very nice , good location , good staff and good room

Posted by on 20 Oct 2013

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1 out of 5

Filthiest hotel I've stayed at in a long time

I paid £150 for a night - fairly standard for a night in central London and the room was disgusting. Hairs everywhere and so many in the plug hole for the shower it would overflow within minutes. Reception really couldn't care less when I complained - just said "I'm sorry about that" and then a smile - no offer to sort. Aircon is so noisy you can't have it on and sleep, walls are paper thin. I've complained separately to the hotel and will not be staying here again

Posted by on 18 Jul 2013

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4 out of 5

Perfect location, tired rooms

Helpful friendly check-in staff in this very large hotel just off Oxford street between Marble Arch and Bond street tube stations. Bathrooms clean and fairly modern, rest of the room quite tired. Small but we expected this. Ok for quick trip to a show or shopping. Would use again if price was right.

Posted by on 25 Jun 2013

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3 out of 5

Disappointing

Very busy reception both checkin and checkout. Got good deal via E Bookers but paid to "upgrade" in order to check in early Shower door and shower tray filthy. Shower not powerful and water luke warm. Furniture tired. Nail polish stains on coffee table. Air con noisy and rattled all night. As cost of upgrade £70 would have expected water in room. Sat in coffee lunch for 20 mins at lunchtime waiting to be served. Left hungry as had meeting to attend.

Posted by on 24 May 2013

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1 out of 5

training staff

all the staff they don't know any thing even there managers except one Indian manger I met him one time

Posted by on 16 May 2013

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2 out of 5

3* Hotel @ London 4* Prices

Firstly, do not be fooled by the guarantee that Thistle have on their website: "Best price guarantee, you won't find us cheaper anywhere else". Every site that I looked at were cheaper, I booked with e-bookers. My colleagues and I booked a total of four bedrooms, all were separate bookings. One of them who is also a close friend and I travelled to London together by train arriving at the hotel just prior to 11am. They had one room which he got and so was handy for me to leave my bag in until my own room was ready. We had to wait in the foyer for a colleague who was 15 minutes away, to arrive. We decided to have a coffee, upon looking at a price of £4.50 + 12.5% service charge for a cappuccino we decided not to and a small cake was nuts in price. The hotel could learn from the principle that a smaller percentage profit is better than a larger percentage profit of nothing! As a marketing man I immediately carried out research through observation, only one couple were drinking a beverage out of about 20 occupied tables around the foyer, a story in itself! This actually had the effect on us that we did not even bother to look at the menu for the hotel restaurant for our evening meal. We did however have one drink in the bar that evening and having been charged 12.5% service charge for ordering at the counter which came to just over £4 for 2 minutes work, one wonders if the bar staff really are being paid £120 per hour? This is a Ryanair practice, the price you see is not the price you pay! Legislation needs to be brought in to outlaw this type of fraud as is common practice in large cities. My bedroom was very small, the quality of the TV was just about fair enough, and the bathroom could do with updating the decor. However, the shower was fantastic and the free hi-speed wifi is excellent. Pity the shampoo and shower gel were of a very standard quality. (The wifi would want to be free, having paid €185.00 for room only). The bed and aircon were also fantastic. As we were all on a room only basis, we headed out the door and across Oxford street, to North Audley street for breakfast, a 3 minute walk. There are lots of restaurants to choose from and full breakfast was good value at £7.00. When booking my room, and having looked at several sites, it appeared that breakfast at this hotel is in the region of £20. All of the staff that we met at the hotel were excellent. The main asset that this hotel has is its location. I would recommend this hotel, purely on location!

Posted by on 15 Mar 2013

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3 out of 5

good location

Great location for shops ,we found the food and service good in the restaurant in the evening,try the olive starter if you are hungry !! i found service charge was added to all items including the bar although not ticked on the signed for bill,the bed room only had a bath with shower over,no shower cubical room which i would have thought an executive room would have had !tiles grout needed a good clean.only found out that we had a lounge to use in the executive rooms when it was to late,but was not told so failed to have time to try it .Breakfast i think was a bit overpriced at £12.00 and £17.00 if not pre booked and an extra cost on top for egg Benedict etc,found the buffet cooked food to be cold and bacon hard.The breakfast experience was far to busy with long queue's it would be better to have a booked time slot as the seating was limited due to the size of the restaurant. If i stayed again the coffee bar would be fine for a light breakfast and not so busy.

Posted by on 20 Feb 2013

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Amba Hotel Marble Arch. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 692 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (27.5 km / 17.1 mi)
  • Train station: London Marylebone Station (1.4 km / 0.9 mi)
  • Metro station: Marble Arch Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Amba Hotel Marble Arch offers 692 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Grill – This restaurant specialises in Modern European cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

The Deli – This delicatessen only serves light fare. Open 24 hours.

The Bar – On-site bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed). please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12.00 and GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 40 per night
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amba Hotel Marble Arch London
  • Amba Hotel Marble Arch
  • Amba Marble Arch London
  • Amba Marble Arch
  • Amba Hotel Marble Arch London, England
  • Thistle Marble Arch Hotel London
  • Thistle Marble Arch London
  • Thistle Hotel Marble Arch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.