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4.2 out of 5

"Great little hotel by Aldgate East tube. Excellent access for travel and walking distance to Liverpool Street station. Friendly staff and good service ... " More

By a verified traveller on Sun 08 Oct 2017

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Family room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Arbor City Hotel. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1997, this 4-star hotel has 115 rooms over 6 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with TVs, fridges and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Tower Bridge and 11 minutes from London Bridge

Arbor City Hotel ratings based on 61 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arbor City Hotel

Everyone (7) Couples (13) Business (4) Family (20) Other (4) Friends (13)
4 out of 5

Posted by on 13 Jan 2020

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4 out of 5

Hotel close to city

Great little hotel by Aldgate East tube. Excellent access for travel and walking distance to Liverpool Street station. Friendly staff and good service.

Posted by on 8 Oct 2017

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4 out of 5

Nice hotel in good location

A nice hotel in a very good location for exploring Shoreditch and East London.

Posted by on 30 May 2017

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5 out of 5

Happy

Stayed here before and found it a pleasant stay. Comfy beds clean rooms.

Posted by , from kent on 8 May 2017

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5 out of 5

Great short break

The staff were really lovely, the bed was amazing! Very comfortable. Great view from our room across London skyline. Would come back and recommend to friends.

Posted by on 7 Apr 2016

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5 out of 5

beautiful hotel

Hotel is absolutely beautiful and spotlessly clean. Breakfast a bit steep at £14.95 pp for continental and £19.95 for full English breakfast. Staff were very friendly and very obliging.

Posted by on 12 Feb 2016

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5 out of 5

If I could rate higher, I would!

Start to finish fantastic! Staff and location were perfect! Value for money was unbelievable! Couldn't recommend more!

Posted by on 2 Feb 2016

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5 out of 5

Lovely hotel for families & couples

Had a great stay. Staff are very friendly, we will defiantly be visiting again.

Posted by on 1 Dec 2015

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5 out of 5
Super Anlage,super personal👌 Ich kann nur weiter empfehlen👍

Posted by on 25 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by John G.

Delighted to read your fantastic review of your stay, we look forward to welcoming you back again at the Arbor City in the future!

4 out of 5
Die Unterkunft liegt sehr gut im Zentrum von London. Mit der Tube-Station Aldgate East ist man perfekt an alles in London angebunden. Der Bus liegt ebenfalls vor der Haustüre. Die Brike Lane hat super viele Restaurants und Bars. Die Gegend ist zwar etwas düster (Jack the Ripper Gegend) aber sicher! Das Hotel hat eine gute Bar, ein eigenes Restaurant und eine sehr gute Staff. The accommodation is very well located in the centre of London. With the tube station Aldgate East you are perfectly connected to everything in London. The bus is also right in front of the door (500 yards). The Brike Lane has a lot of restaurants and bars. The area is a bit dark (Jack the Ripper area) but safe! The hotel has a good bar, its own restaurant and a very good staff.

Posted by on 12 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by John G.

Thank you for taking time to write a review of your stay at Arbor City. Glad that you've enjoyed it. We look forward to welcoming you back on your next visit to London!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Arbor City Hotel. Parking is available for a fee. A complete renovation of Arbor City Hotel was completed in November 2015. This 4-star London hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (32 km / 19.9 mi)
  • Train station: London Whitechapel Station (0.8 km / 0.5 mi)
  • Metro station: Aldgate East Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arbor City Hotel offers 115 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

On-site venue – restaurant.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

  • Staffed front desk
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12.95 and GBP 12.95 for adults, and GBP 6.95 and GBP 6.95 for children (approximately)
  • Self-parking fee: GBP 30.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arbor City
  • Arbor City Hotel London
  • Arbor City Hotel
  • Arbor City London
  • Arbor City Hotel London, England
  • City Hotel London
  • Arbor City Hotel London
  • Arbor City Hotel Hotel
  • Arbor City Hotel London
  • Arbor City Hotel Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.