"Location fantastic Staff were great Rooms had no ac Had to move rooms 3 times because lift was broken Rooms very damaged Mattress was very uncom ... " More

By a verified traveller on Thu 07 Jul 2016

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Hotel Description

The comfortable rooms at Berjaya Eden Park London Hotel get good marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Built in 1860, this 3-star hotel has 111 rooms over 7 floors. Free WiFi and satellite TV channels are available in all rooms.

  • All rooms offer satellite TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests speak favourably about the comfortable guestrooms and the central location
  • Just a 3-minute walk from Kensington Gardens and 12 minutes on foot from Kensington Palace

Classic Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£78 per night

Classic Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Berjaya Eden Park London Hotel ratings based on 42 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Berjaya Eden Park London Hotel

Everyone (15) Couples (11) Family (8) Friends (6) Other (1)
1 out of 5

Posted by on 26 Jan 2019

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2 out of 5
Upon checking in they wanted identification but then insisted on photo copying it which we were not happy with, they were reminded about GDPR and stated we didn't want it photo copied and were told then we couldn't check in. Breakfast was appalling,on booking it said full English breakfast, on arrival at 09:30 on a sunday it was chaotic, drinks were not replenished, they had ran out of everything, there was nobody to point you to a table there was no coffee or tea offered, there was only a 2 slice toaster for all of the guests and on looking at what was available the scrambled egg was barely scrambled, no hash browns and only chicken sausages, when asked about normal sausages or bacon we were all informed that they were muslim so bacon/pork was not served. At no point was anybody informed of this. When complaining to reception we were then told that the breakfast suite was a separate franchise to the hotel!

Posted by , from West Mids on 17 Sep 2018

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3 out of 5

Just an average hotel for London status. Cramped

A Single room is a Single room n what most I can expect with the price I paid for. Its all basic for a 2 star rating hotel. However, good location n good breakfast included in the rate.

Posted by , from London on 12 Jan 2018

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1 out of 5

BEWARE! DO NOT BOOK!

Horrible!!! do not stay here, book elsewhere, there are a lot of other hotels nearby.

Posted by , from London on 1 Apr 2017

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3 out of 5

Great location but definitely needs an upgrade

Location fantastic Staff were great Rooms had no ac Had to move rooms 3 times because lift was broken Rooms very damaged Mattress was very uncomfortable and my back has been hurting since Some rooms had ac, some AC some had a new bathroom some had tea & coffee makers. Its like they started to upgrade a room then stopped.

Posted by , from east Sussex on 7 Jul 2016

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3 out of 5

Good value for money

Stayed in Eden Park for a long weekend and joyed it very much. Location is perfect close to both Paddington and Bayyswater and Queensway tube stations. Room was small but tidy and clean. Staff was friendly and helpful. Would stay there again.

Posted by on 22 Dec 2012

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2 out of 5

one night

Ok for a night, room clean, shower SMALL, single rooms in lowerfloors ie basment/lower ground floor but not bad.

Posted by on 19 Sep 2012

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2 out of 5
Dia Lage war super! Gleich in der Nähe einer U-Bahnstation, einem Lebensmittelgeschäft und vielen Restaurants.

Posted by on 24 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Front of House Manager

Dear Sir/Madam, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards,

5 out of 5
Great location, friendly and helpful staff. Stations near by, within walking distance from Paddington Station, Notting Hill etc. Would stay again.

Posted by on 16 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Front of House Manager

Dear Sir/Madam, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards,

4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Front of House Manager

Dear Sir/Madam, Thank You

About the Berjaya Eden Park London Hotel

Location 35-39 Inverness Terrace, London, England W2 3JS

Renovations + Closures

The following facilities will be closed from 01 October 2018 until further notice:

  • Dining venue
  • One of the dining venues

Property Features

Berjaya Eden Park London Hotel offers its guests tour or ticket assistance, multilingual staff, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Berjaya Eden Park London Hotel also features room service (during limited hours), a porter/bellboy, and a lift. This Victorian London hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 7 levels
  • Built in 1860
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (1.5 km / 0.9 mi)
  • Metro station: Bayswater Underground Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Berjaya Eden Park London Hotel offers 111 forms of accommodation with laptop-compatible safes and coffee/tea makers. Satellite televisions are provided. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Housekeeping (once per stay)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests planning on arriving before 2 PM are kindly asked to inform the property beforehand as the room needs to be blocked from the night before. This will incur an extra night's charge. Contact information is provided on the confirmation page received after booking. Late check-out is subject to availability. Late check-out before 6 PM will incur a charge equal to 50% of the room rate. Late check-out after6 PM will incur a charge equal to 100% of the room rate.

Parcel deliveries will not be accepted and will be returned to sender. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests must show a valid photo ID at the property. The property reserves the right to refuse guests without identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.50 for adults and GBP 7.50 for children (approximately)
  • Fee for wireless Internet in public areas: GBP 15 (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berjaya Eden Park London Hotel
  • Berjaya Eden Hotel
  • Berjaya Eden Park London
  • Berjaya Eden
  • Hotel Berjaya Eden Park
  • Berjaya Eden Park London, England
  • Hotel Berjaya Eden Park
  • Berjaya Eden Park London Hotel England

You should know

  • Registered guests are the only ones allowed to be in guestrooms.