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"As previously stated this is a excellent hotel all round. Local to all amenities, travel,shops,resturants. " More

By a verified traveller on Mon 22 Jun 2020

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Hotel Description

Our customers tell us that they enjoy the public transport around Best Western Mornington Hotel London Hyde Park. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, a fitness centre and a bar are available. This 4-star hotel has 70 rooms over 5 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to public transport and the location
  • Steps from Kensington Gardens and 4 minutes on foot from Hyde Park

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£70* Per night/room 10 Jul - 11 Jul

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Mornington Hotel London Hyde Park ratings based on 16 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mornington Hotel London Hyde Park

Everyone (5) Couples (2) Other (1) Friends (1)
5 out of 5
As previously stated this is a excellent hotel all round. Local to all amenities, travel,shops,resturants.

Posted by , from Wales on 22 Jun 2020

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Comment from Hotel Management

25 Jun 2020 by Silvija

Dear John, Thank you kindly for taking the time to leave a review. We are very glad to read that the hotel has met your expectations and we are looking to welcome you to our hotel once more. Kind regards, Silvija

5 out of 5
Excellent hotel close to transport links, buses,tube and mainline trains. Hotel spotlessly clean rooms are so well designed and have all the amenities. Bed very comfortable and very clean linen. Bathroom was excellent great size and the benifit of walk in shower. Front of house staff friendly and professional I cant fault the place. 10 out of 10.

Posted by , from Mountain Ash on 5 Jun 2020

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Comment from Hotel Management

5 Jun 2020 by Silvija

Dear John, Thank you kindly for taking the time to leave a review. We are glad that the stay with us has met your expectations and we will be looking forward in welcoming you to our hotel once again. Kind regards, Silvija

3 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Dulguun

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great location and very helpful and kind staff. We booked last minute due to cancelled flight. The hotel was very welcoming and gave us complimentary upgrade on our room. They even called after us to the room to ask if everything was okay. Breakfast was good and worth the money. I would highly recommend this hotel.

Posted by on 11 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Eduardo

Dear guest, thank you for taking time to leave us such a nice review. We are delighted to see that you enjoyed your stay with us. We definitely hope to host you once again. Kindly, Eduardo - Front Desk.

4 out of 5

Posted by on 10 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Paula, front desk

Dear guest, Thank you kindly for taking the time to leave us a review. We are very happy to see that you had a wonderful stay with us. We hope to keep improving. Kind regards

4 out of 5
Super Frühstück, sehr freundliches Personal..die Zimmer sind leider etwas hellhörig..für einen Städtetrip gut geeignet

Posted by on 10 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Paula, front desk

Dear guest, Thank you kindly for taking the time to leave us a review. We are very thankful for your kind words about us, the staffm and our service. We hope to keep improving and give a better experience next time. Kind regards

5 out of 5
Breakfast was good. Clean hotel and friendly staff.

Posted by on 26 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Giuseppe, Front Desk

Dear guest, Thank you so much for your review. We really apprecaite you enjoyed your staying with us. Looking forward to host you again in the future. Best regards,

4 out of 5
Das Hotel wird sehr professionell geleitet. Die Koffer werden aufbewahrt und das Frühstücks Büffet ist mit allem ständig befüllt. Besonders angenehm ist der kurze Weg gleich um die Ecke zur Underground Station der Central Line Lancaster Gate. Geschäfte sind auch in der Nähe und es ist eine ruhige Lage. Hervorragendes Preis / Leistungsverhältnis.

Posted by , from Berlin on 11 May 2018

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Comment from Hotel Management

12 May 2018 by Silvio

Dear guest, Thank you very much to stay with us and for your kind feedback, we do really appreciate. Kindly regards Silvio

2 out of 5
Lage war sehr gut UBahn Bus Hydepark. Das Zimmer/Dusche war ultraklein (obwohl sie uns anscheinend ein upgrade zu einem grösseren Zimmer gemacht haben? Check in erst ab 16.00 möglich bei upgrade) Klimaanlage sehr laut, abstellen nicht möglich da das Fenster auf einen Belüftungschacht ging! noch mehr Lärm und schlechte Luft und das bei einem Zimmer Preis von 250sFr. ohne Frühstück.

Posted by , from Solothurn on 3 May 2018

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Comment from Hotel Management

12 May 2018 by Silvio

Dear Guest, Thank you for booking your stay in London with us and for your Kind feedback, we do really appreciate and we hope to see you again. Kindly regards Silvio

3 out of 5
Gebucht hatten wir 3 Doppelzimmer und daraus wurden 6 Einzelzimmer. Wurde vorgängig informiert, daher ok. Nicht ok war jedoch, dass während des Check-Ins eines unserer Einzelzimmer an einen eben erst eingetroffenen Gast ohne vorgängige Reservierung ging. So verzögerte sich unser Check-In da sich das Personal zuerst einig werden musste, welches sechste Zimmer wir nun erhalten. Dann waren diese noch nicht bezugsbereit, was früh Morgens auch ok ist. Um 16:00 Uhr waren jedoch auch erst 5 der 6 Zimmer bezugsbereit, was einem nach der Geschichte vom Morgen, der neue Gast konnte sein Zimmer sofort beziehen, dann doch etwas sauer aufstosst. Ansonsten alles top.

Posted by on 3 Apr 2018

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Comment from Hotel Management

26 May 2018 by Ilda

Dear guest, we do apologise for the inconvenience that we coused you, even though we always try our best sometimes happens that we experience small troubles but we are happy to hear that in the end your staying with us was ok and didn't couse any trouble to your holidays, we sincerely hope you'll give us another chance to show you better service and to welcome you again here in our hotel thanks kind regards Ilda front desk

About the Best Western Mornington Hotel London Hyde Park

Location 12 Lancaster Gate, London, England W2 3LG

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes conference centres. A fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park. This 4-star London hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (25 km / 15.6 mi)
  • Train station: London Paddington Station (0.8 km / 0.5 mi)
  • Metro station: Lancaster Gate Underground Station (0.2 km / 0.2 mi)

Room Amenities

Best Western Mornington Hotel London Hyde Park offers 70 forms of accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 35 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Mornington
  • Best Western Mornington
  • Best Western Mornington Hotel
  • Best Western Mornington Hotel London
  • Best Western Mornington London
  • Hotel Best Western Mornington
  • Mornington Best Western
  • Mornington Hotel
  • Mornington Hotel Best Western
  • BEST WESTERN Mornington Hotel London, England
  • Best Western Mornington Hotel Hyde Park
  • Best Western Mornington London Hyde Park
  • Best Western Mornington Hyde Park
  • Mornington London Hyde Park
  • Best Western Mornington Hotel London Hyde Park Hotel
  • Best Western Mornington Hotel London Hyde Park London
  • Best Western Mornington Hotel London Hyde Park Hotel London

You should know

  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.