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"Loved the decor and size.staff helpful. . Trouble is room was next to front door. And that siams everytime someone went out.. " More

By a verified traveller on Fri 18 Oct 2019

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Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Queen Bed, Non Smoking (1st Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Best Western Victoria Palace gets good marks from our customers. During your stay, you're just a quick walk from Victoria Palace Theatre. Enjoy features like free WiFi in public areas and concierge services. This 3-star hotel has 86 rooms over 6 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with TVs, coffee makers and showers
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the breakfast and the location
  • 8 minutes by foot from Victoria Palace Theatre and a 2-minute drive from Buckingham Palace

Best Western Victoria Palace ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Victoria Palace

Everyone (10) Couples (4) Family (6)
4 out of 5
Loved the decor and size.staff helpful. . Trouble is room was next to front door. And that siams everytime someone went out..

Posted by on 18 Oct 2019

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4 out of 5
The property could use some “soft closing doors”. Doors were banging from 6am, staff, not guests, using the laundry cupboard and fire exit right outside our bedroom door.

Posted by on 12 Apr 2019

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3 out of 5
Unfortunately our room, although nice and spacious and clean, was right next to the reception and you heard everyone coming and going throughout the night. Not a good night sleep. Breakfast quality was good, but the room was very small and we had to wait a little and then squeeze in to get a table. Staff helpful but can’t fault location.

Posted by on 11 Feb 2019

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4 out of 5

Posted by on 31 Jan 2020

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3 out of 5
Zimmer recht klein und im seperaten Haus, recht starke nebengeräusche

Posted by on 14 Dec 2019

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4 out of 5
Sehr gute Lage. Es war leider kein Kühlschrank im Zimmer vorhanden.

Posted by on 5 Dec 2019

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4 out of 5
Hyvä perushotelli jossa ystävällinen henkilökunta. Äänieristys oli heikko, muuten kaikki OK.

Posted by on 28 Oct 2019

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3 out of 5
Als wir ankamen und uns ein Zimmer zugeteilt wurde erhielten wir ein Zimmer in einem anderen Gebäude als in dem eigentliche Hotel und das Zimmer war im Keller und seehr klein. Als wir daraufhin wechseln wollten erhielten wir ein Zimmer im 4. Stock (ohne Lift). Naja wenigstens war das Zimmer dann etwas grösser da oben. Für 4 Nächte war es okay, gibt aber sicher bessere Hotels für den Preis. Die Lage war okay, 10min zu Fuss zur Victoria Station.

Posted by on 28 Sep 2019

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4 out of 5
Im grossen und ganzen ist dieses Hotel super. Die Zimmer sind etwas klein. Der Standort ist wirklich super.

Posted by on 22 Sep 2019

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4 out of 5

Posted by on 17 Sep 2019

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About the Best Western Victoria Palace

Location 60-64 Warwick Way, London, England SW1V 1SA

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. The business-friendly Best Western Victoria Palace also features a front desk safe and a lift. This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.7 km / 0.4 mi)
  • Metro station: Victoria Underground Station (0.6 km / 0.4 mi)

Room Amenities

Best Western Victoria Palace offers 86 forms of accommodation with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Best Western Victoria Palace

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Palace House Victoria
  • Best Western Palace Victoria
  • Best Western Victoria Palace
  • Victoria Palace Best Western
  • Best Western Victoria Palace Hotel London
  • BEST WESTERN Victoria Palace London, England
  • Best Western Victoria Palace Hotel
  • London Best Western
  • Best Western Hotel London
  • Best Western Palace Hotel
  • Best Western Palace
  • Best Western Victoria London
  • Best Western Victoria Palace Hotel
  • Best Western Victoria Palace London
  • Best Western Victoria Palace Hotel London

You should know

  • Pets and service animals are not allowed on site.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.