"Good location and price but room smelt of smoke and was pretty dated and in need of some repair. Bath broken and several bulbs gone. Nice to have gym ... " More

By a verified traveller on Fri 10 Aug 2018

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Hotel Description

Our customers tell us they enjoy the spacious rooms at Britannia The International Hotel London, Canary Wharf. During your stay, you'll be close to O2 Arena. Enjoy features like free WiFi in public areas, plus an indoor pool and a health club. This 4.5-star hotel has 530 rooms.

  • All rooms offer phones
  • Free WiFi in some public areas
  • Enjoy regional cuisine while dining at Jennys
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe and coffee/tea in a common area
  • On-site recreation includes a health club
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 7 minutes by car from Tower of London and 7 minutes from Tower Bridge
  • Pets welcome for a fee

Standard Double Room (without Window)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£50 per night

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Britannia The International Hotel London, Canary Wharf ratings based on 91 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Britannia The International Hotel London, Canary Wharf

Everyone (34) Couples (25) Business (10) Family (7) Other (6) Friends (8)
1 out of 5
horrible customer service no clean at all i warning you dont ever stay this hotel

Posted by on 4 May 2019

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3 out of 5

Posted by on 25 Mar 2019

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3 out of 5
The room smell cigarette, the air dryer did not work, the kettle did not work, some plugs did not work, the sofa had stains, nobody picked up the phone at the reception, the waitresses kept on coming to pick up dishes from our table when I had not finished breakfast, some people tried to open the door of my room a few times at night, it was very cold and Ibwas unable to graduate the room temperature. I was told that it would take a few minutes to get a taxi and when I called they said it would take 45 minutes and nobody was there to assist as as if it wasn’t anybody’s job to help us with it if the telephone available for that was useles....

Posted by on 14 Mar 2019

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2 out of 5
Location great. Close to tube and Canary Wharf facilities. Rooms are old. Beds very hard. Quilts tiny. No air con even when asked to move rooms. Staff very moody.

Posted by on 25 Feb 2019

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1 out of 5

Posted by on 23 Dec 2018

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4 out of 5

Posted by on 21 Oct 2018

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3 out of 5
Good location and price but room smelt of smoke and was pretty dated and in need of some repair. Bath broken and several bulbs gone. Nice to have gym and pool but all in need of updating and the pool and stream room etc very much in need of a deep clean plus the hot tub was broken.

Posted by on 10 Aug 2018

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3 out of 5
The hotel is located about 5 minutes walk from Canary Wharf underground. The hotel lobby is nice and the hotel staff are helpful and welcoming. There is building work going on across the road which was very noisy in the rooms. The rooms are dated and could really do with decorating. The other guests were also very noisy and I actually had a few drunk people trying to get in my room at night. On one occassion I got woken up by a couple who were trying to use their key card to get in my room at 5.am and they were actually accompanied by hotel staff. I really didn’t appreciate being woken up like that. On the day of my check out I also had hotel staff banging on my door early in the morning. They were clearly making sure I was awake to check out on time but they tried to disguise it as they had got the wrong room. So two days out of my four day stay I got woken up real early which wasn’t ideal. Probably wouldn’t stay here again as a result.

Posted by , from Wales on 26 Jul 2018

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2 out of 5
Poor condition lifts and room. Very tired decoration and furniture in the room looked very 1970s. Dirty carpets. Terrible shower. Broken taps. I would really not recommended the hotel and was rather disappointed. However the breakfast was ok and the staff were efficient and helpful.

Posted by on 19 May 2018

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5 out of 5

Very good location

Our stay in this hotel is very nice near Canary Wharf, close to the public transport.

Posted by on 22 Mar 2018

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About the Britannia The International Hotel London, Canary Wharf

Location Marsh Wall, London, England E14 9SJ

Property Features

Britannia The International Hotel London, Canary Wharf offers its guests an indoor pool and a health club. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Britannia The International Hotel London, Canary Wharf also features coffee/tea in common area and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star London hotel is smoke free.

  • 530 guestrooms or units
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk safe
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LCY-London City) (7.3 km / 4.5 mi)
  • Train station: London Limehouse Station (2.2 km / 1.4 mi)
  • Metro station: South Quay Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Britannia The International Hotel London, Canary Wharf offers 530 forms of accommodation. Housekeeping is provided on a daily basis.

  • Housekeeping (daily)
  • Telephone

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Jennys – This restaurant specialises in regional cuisine and serves breakfast and dinner.

Spice Indian Restaurant – This restaurant specialises in Indian cuisine and only serves dinner.

The Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 02:00 PM

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Rollaway bed fee: GBP 25.00 per night
  • Facilities fee: GBP 4 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Britannia International Hotel London Canary Wharf
  • Britannia International Hotel
  • Britannia International London Canary Wharf
  • Britannia International