88% Based on 1114 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A luxury stay in the heart of London awaits you at COMO Metropolitan London. Within just a 15-minute stroll, you'll find popular places like Buckingham Palace and St. James Park. Highlights at this hotel include a full-service spa, a restaurant, and a 24-hour fitness centre.

All 144 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, in-room childcare, and free newspapers are also available.

A relaxing visit to COMO Shambhala can include deep-tissue massages and prenatal massages along with body scrubs, facials, and aromatherapy. For a drink, you can stop by the hotel's own bar/lounge. Business travelers can take advantage of conference space, meeting rooms, and a business centre. Plus you'll find free WiFi in public areas, a steam room, and laundry facilities. Breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 5-star City of Westminster hotel include Marble Arch and Harrods.

Deluxe Room (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£266 per night

Signature Room, 1 King Bed (Metropolitan Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Room (Metropolitan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend out of 1114 reviews

Excellent 789
Good 221
Average 53
Poor 25
Terrible 26
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the COMO Metropolitan London

Location 19 Old Park Lane, London, England W1K 1LB

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 25 December until 26 December:

  • Spa

Property Features

COMO Metropolitan London offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include A business centre, a limo/town car service, and meeting rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury COMO Metropolitan London. For a fee, parking is available.

  • 144 guestrooms or units
  • 10 levels
  • 5 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (25.5 km / 15.9 mi)
  • Train station: London Victoria Rail Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

COMO Metropolitan London offers 144 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Televisions come with Cable channels, video game consoles and pay-per-view films. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Films for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

COMO Metropolitan London has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

COMO Shambhala has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a steam room. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 30 per person (approximately)
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropolitan COMO Hotel London
  • Metropolitan COMO Hotel
  • Metropolitan COMO London
  • Metropolitan COMO
  • COMO Metropolitan London Hotel
  • COMO Metropolitan Hotel
  • COMO Metropolitan
  • Metropolitan Hotel London
  • The Metropolitan Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.