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4.2 out of 5

"The staff were very friendly and helpful and made us feel very welcome. " More

By a verified traveller on Sun 27 Oct 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£195* Per night/room 6 Aug - 7 Aug

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Canary Riverside Plaza Hotel. During your stay, you're just a quick walk from One Canada Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1999, this 5-star hotel has 142 rooms over 8 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with pillowtop beds, deep-soaking baths and 24-hour room service
  • Free WiFi
  • Enjoy local cuisine and garden views while dining at Quadrato Lounge and Bar
  • English breakfast offered for a fee
  • Valet parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with Ayurvedic treatments, massages or body treatments at Health Club
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • Guests speak favourably about the pool and the location
  • Just a 3-minute drive from One Canada Square and 5 minutes from Tower of London
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Canary Riverside Plaza Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Canary Riverside Plaza Hotel

Everyone (2) Couples (1) Family (2)
4 out of 5

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Reservations team

Dear Guest, Thank you for choosing Canary Riverside plaza for your stay. We look forward to welcome you soon.

5 out of 5
The staff were very friendly and helpful and made us feel very welcome.

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Reservations Team

Dear Guest, Thank you for taking the time to leave such a great rating. We are happy to see you have enjoyed your stay at Canary Riverside Plaza Hotel. We are looking forward to welcoming you soon back to our Hotel. With warm regards, Reservations Team

3 out of 5

Close to London city airport

After being stranded at London City Airport, I booked this hotel for 1 emergency night. Staff is very friendly, rooms are spatious, quality of the tv sugnal could be improved, minibar well equipped and a good hotel restaurant. My shower only had very warm to super hot - so no shower in the morning.

Posted by , from Zurich on 5 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Debora Izzi

Dear Martin, Thank you for your kind feedback. We are thrilled to know that you found our staff very friendly and our rooms quite spacious with a good selection of mini bar choice and also that you praised our Restaurant. On the other hand we are sorry to hear about your experience with our TV signal and the incident with the shower temperature. We will follow up with our Engineering department accordingly. We are looking forward to welcome you back soon. Sincerely Yours, Management Team

4 out of 5

good

Good hotel in London. Friendly and comfortable but a bit far from city centre. Nice SPA.

Posted by on 12 Aug 2015

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5 out of 5
Friendly personnel and great advice of restaurants. Nice gym!

Posted by , from Finland on 7 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Reservations Team

Dear Mr. Lasse, Thank you for taking the time to review your recent stay at Canary Riverside Plaza Hotel. We are pleased to read you have enjoyed your stay. Thank you once again for the amazing rating and review and we are looking forward to welcoming you soon to our Hotel. Kind regards, Reservations Team

About the Canary Riverside Plaza Hotel

Location 46 Westferry Circus, London, England E14 8RS

Property Features

Canary Riverside Plaza Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. Event space at this hotel measures 5931 square feet (551 square metres) and includes conference rooms. A health club, a hot tub, and a sauna are also featured at the luxury Canary Riverside Plaza Hotel. You'll have access to the indoor pool and health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • 5931 sq ft of conference space
  • 551 sq. m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: London (LCY-London City) (6.6 km / 4.1 mi)
  • Train station: London Limehouse Station (1.5 km / 1 mi)
  • Metro station: Westferry Station (0.4 km / 0.2 mi)
  • Parking: Valet parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Canary Riverside Plaza Hotel offers 142 forms of air-conditioned accommodation with minibars and video game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy English breakfast for a fee.

Quadrato Lounge and Bar – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Health Club has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 15 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless checkout is available. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 23 per person (approximately)
  • Valet parking fee: GBP 35 per night
  • Secured extended parking fee: GBP 35 per night
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza
  • Canary Riverside Plaza Hotel Hotel
  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza Hotel Hotel London

You should know

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.