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4.4 out of 5

"The Hotel staff members are courteous. We felt welcome. Good value for the price. " More

By a verified traveller on Tue 10 May 2022

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£136* Per night/room 28 Apr - 29 Apr

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Canopy by Hilton London City. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 10-minute walk of Tower of London and Liverpool Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Canopy by Hilton London City ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Canopy by Hilton London City

Everyone (4) Couples (3) Family (4)
5 out of 5
The Hotel staff members are courteous. We felt welcome. Good value for the price.

Posted by on 10 May 2022

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Comment from Hotel Management

10 May 2022 by Lara Bandaranayake

Thank you for this EPIC score and positive comments on your stay!

1 out of 5

Posted by on 13 Dec 2021

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Comment from Hotel Management

28 Sep 2022 by Lidia Camacho, Guest Relations Manager

Thank you for giving us such a great review onyour recent stay with us. I am delighted to know that you had an enjoyable time and I look forward to welcoming you back in the near future.

5 out of 5
Neues, modernes Hotel, gut gelegen für einen Städtetrip. Gutes Preis-Leistungsverhältnis.

Posted by on 1 Apr 2024

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Comment from Hotel Management

1 Apr 2024 by samiksha

Hi Sven, Thanks for the feedback on your recent stay at Canopy By Hilton London City. we are really happy that you have enjoyed your stay with us on all aspects. on your next visit, we assure you to provide an much more epic and memorable stay.We look forward to welcoming you back soon.Kind Regards,Team Canopy

5 out of 5
very modern and fine hotel in a quite and secure area of London but close to most ot the sightseeings. Breakfast is amazing with a lot of fresh juices and different breds. We would go again on a next trip and can only recommend the hotel.

Posted by on 6 Jan 2024

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Comment from Hotel Management

10 Jan 2024 by Georgia

Hello Beatriz,Thank you so much for this fantastic review! I'm so happy to see how much you enjoyed your stay with us and especially the amazing breakfast that our lovely chefs prepare! I'm also delighted to see that our beautiful neighbourhood and the transport links it offers made it easy for your to make the most of your visit!We look forward to welcoming you back on your next visit to London!

4 out of 5
Schöne, saubere Zimmer. Sehr nettes Personal.

Posted by on 2 May 2023

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Comment from Hotel Management

4 May 2023 by Lidia Camacho, Guest Relations Manager

Hello Caludia,Thank you very much for your 4/5 feedback.  I am glad to know that you had a Positive stay with us, even we did not get 5/5 feedback. We hope to have the pleasure to welcome you again. Positively yours,

4 out of 5
Hübsches Hotel mit allem was man braucht!

Posted by on 7 Nov 2022

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Comment from Hotel Management

7 Nov 2022 by Lidia Camacho, Guest Relations Manager

Hello Shelly,Thank you for giving us Positive feedback on your recent stay with us. I am delighted to know that you had an enjoyable time and I look forward to welcoming you back in the near future.

5 out of 5
Perfekt

Posted by on 23 Oct 2022

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Comment from Hotel Management

26 Oct 2022 by Lidia Camacho, Guest Relations Manager

Thank you for giving us such a great review on your recent stay with us. I am delighted to know that you had an enjoyable time and I look forward to welcoming you back in the near future.

4 out of 5
Miellyttävä ,hiljainen huone.

Posted by on 16 Jun 2022

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Comment from Hotel Management

16 Jun 2022 by Lara Bandaranayake

Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!

5 out of 5
Einfach gutes Hotel

Posted by on 8 Jun 2022

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Comment from Hotel Management

11 Jun 2022 by Lara

Thank you very much for taking the time to leave this EPIC review of your stay! We hope to welcome you again in the future! Lara Bandaranayake Guest Relations Manager

5 out of 5

Posted by on 5 May 2022

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Comment from Hotel Management

28 Sep 2022 by Lidia Camacho, Guest Relations Manager

Thank you for giving us such a great review onyour recent stay with us. I am delighted to know that you had an enjoyable time and I look forward to welcoming you back in the near future.

About the Canopy by Hilton London City

Location 11-15 Minorities St, London, England Ec3N 1AX

Property Features

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-certified Canopy by Hilton London City. This 4-star London hotel is smoke free.

  • 340 guestrooms or units
  • 12 levels
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Fenchurch Street Station (0.7 km / 0.4 mi)
  • Metro station: Aldgate Station (0.1 km / 0.1 mi)

Room Amenities

Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Canopy by Hilton London City has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 40.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy by Hilton London City Hotel
  • Canopy by Hilton London City London
  • Canopy by Hilton London City Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.