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"Great location, friendly staff. Downside is the actual apartments, very dated and in need of a refurb. Bathroom was the main let down. But leaving it ... " More

By a verified traveller on Tue 26 Feb 2019

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Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 16 May - 17 May

1 Bedroom Apartment (1 double bed and 1 sofa bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us they can't get enough of Chelsea Cloisters's great location. During your stay, you're just a quick walk from Victoria and Albert Museum. Enjoy features like 2 restaurants, 2 bars and dry cleaning service. This 3.5-star aparthotel has 250 aparthotels over 9 floors. Enjoy your stay with amenities like a kitchenette and a washer/dryer in each apartment.

  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the comfortable guestrooms
  • Within a 10-minute walk of Victoria and Albert Museum and Saatchi Gallery

Chelsea Cloisters ratings based on 22 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Chelsea Cloisters

Everyone (17) Couples (1) Family (3)
4 out of 5
Great location, friendly staff. Downside is the actual apartments, very dated and in need of a refurb. Bathroom was the main let down. But leaving it all aside, had a great stay.

Posted by on 26 Feb 2019

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2 out of 5
It was very well positioned in the city but unfortunetly was let down by the appliances not working and no wifi

Posted by on 21 Feb 2019

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1 out of 5
Horrendous place to stay, absolutely filthy the whole plce is so dirty. Stinks of cigarette smoke and someone let themselves into my room with a key at 4.30am and said ' wrong room' I told the Manager downstairs and they couldn't care less - my response was ' I apologise' Place is so dated and looks like a hoover hasn't been in there for years. My room had a communal vent which meant my whole apartment stunk of everyone elses crap. Never again.

Posted by , from Bristol UK on 29 Nov 2018

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4 out of 5

Convenient, great views

Comfortable beds, lots of space. Although fittings and furniture were chipped and tatty. But at £ per sq foot, magnificent!

Posted by , from west yorkshire on 12 Feb 2018

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4 out of 5

Excellent base in Chelsea

Great location for the price, walking distance from tube, shops and nightlife, room was clean and warm, check in quick with friendly staff, spa downstairs was amazing Id definitely stay again

Posted by , from C on 5 Feb 2017

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3 out of 5

Posted by on 8 Feb 2020

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4 out of 5

Posted by on 22 Nov 2019

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4 out of 5
Siisti, rauhallinen, tilava. Hyvällä paikalla, hyvät kulkuyhteydet. Hinta/laatu -suhde kohdallaan.

Posted by on 1 Aug 2019

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4 out of 5

Posted by on 11 Jun 2019

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2 out of 5
Les photos ne correspondent pas à la réalité. Dérrière un hall magnifique en marbre , ce cache des chambres vétuste . Du mobilier cassé , parquet abîmé mur défraîchi etc etc. Impression de dormir avec le voisin . Je n ai pas l’habitude de faire des critiques mais là je dois le faire pour le prix je m attendais pas à ça .

Posted by on 4 Jun 2019

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Chelsea Cloisters. For a fee, parking is available. This 3.5-star London aparthotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Kitchenette
  • Washer/dryer
  • Fridge
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (24 km / 14.9 mi)
  • Train station: London Victoria Rail Station (2.4 km / 1.5 mi)
  • Metro station: South Kensington Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Chelsea Cloisters offers 250 forms of accommodation with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Chelsea Cloisters has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 35.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London
  • Chelsea Cloisters London
  • Chelsea Cloisters Aparthotel
  • Chelsea Cloisters Aparthotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.