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Cheval Phoenix House

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Wonderful
65 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Hyde Park
    15 min walk
  • Popular Location
    Natural History Museum
    20 min walk
  • Popular Location
    Buckingham Palace
    3 min drive
  • Airport
    London (ZEP-Victoria Train Station)
    3 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    London

    Near a metro station, Cheval Phoenix House is in London's London City Centre neighbourhood, a walkable area with good airport proximity and shopping. Saatchi Gallery and Victoria and Albert Museum are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or The Oval. Our guests love the property's location for the sightseeing. It's also convenient for public transport: Sloane Square Underground Station is 3 minutes by foot and Knightsbridge Underground Station is 12 minutes.

    What's nearby

    • Popular Location
      Hyde Park - 15 min walk
    • Popular Location
      Natural History Museum - 20 min walk
    • Popular Location
      Buckingham Palace - 3 min drive
    • Popular Location
      St. James Park - 3 min drive
    • Popular Location
      Marble Arch - 4 min drive

    Getting around

    • Sloane Square Underground Station - 3 min walk
    • London Victoria Rail Station - 18 min walk
    • London (LGW-Gatwick) - 46 min drive

    About this property

    Cheval Phoenix House

    This smoke-free apartment building features a fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. A TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.

    Property amenities

    Internet

    • Free WiFi

    Family friendly

    • Free cot/infant bed

    Kitchen

    • Fridge (full size)
    • Hob
    • Microwave
    • Dishwasher
    • Espresso maker

    Bedrooms

    • Frette Italian sheets
    • Rollaway/extra beds: GBP 40 per night

    Bathrooms

    • Shower only
    • Hairdryer
    • Bathrobes
    • Designer toiletries
    • Slippers

    Entertainment

    • TV with satellite service
    • DVD player
    • iPod docking station

    Laundry

    • Washer/dryer
    • Dry cleaning/laundry service
    • Laundry facilities

    Comfort

    • Air conditioning

    Pet friendly

    • GBP 120 per accommodation per stay

    Suitability/Accessibility

    • Lift
    • Roll-in shower
    • Smoke-free property

    Services and conveniences

    • Concierge services
    • Tour/ticket assistance
    • Daily housekeeping
    • Safe
    • Iron/ironing board

    Location highlights

    • Near a metro station

    Things to do

    • Fitness centre

    General

    • 33 rooms
    • 6 floors
    • 1 building

    Nearby things to do

    4.6

    Wonderful

    5 - Excellent
    49
    4 - Good
    10
    3 - Okay
    2
    2 - Mediocre
    2
    1 - Poor
    2
    4.7
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    1/5

    • Disliked: Staff & service, property conditions & facilities

    Unimpressed!!

    Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Loved this place and the area

    We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.

    Stayed 3 nights in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov 2018

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