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4.9 out of 5

"The location is fabulous, staff very friendly. It ticks all the boxes. " More

By a verified traveller on Mon 18 Nov 2019

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Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
£219* Per night/room 12 May - 13 May

Luxury Apartment, 1 Bedroom, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Cheval Three Quays's great location. During your stay, you're just a quick walk from Tower of London. Free WiFi in public areas, a 24-hour fitness centre and dry cleaning service are available. Built in 2014, this 5-star aparthotel has 97 aparthotels over 9 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and an iPod docking station
  • Free WiFi
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the breakfast and the size of the guestrooms
  • Steps from Financial District and 6 minutes on foot from Tower of London
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Cheval Three Quays ratings based on 16 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cheval Three Quays

Everyone (12) Couples (1) Family (2)
5 out of 5
The location is fabulous, staff very friendly. It ticks all the boxes.

Posted by on 18 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Kate Fletcher

Dear Anonymous, Thank you very much for taking some time to write your review of Cheval Three Quays. I am delighted to read that you enjoyed your stay with us, as well as our terrific location. It is great to read your kind word of our team, we look forward to welcoming you back again soon. Kind regards, Kate Fletcher General Manager

5 out of 5

Posted by on 18 Mar 2019

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Comment from Hotel Management

6 Apr 2019 by Kate Fletcher

Dear Guest, Thank you for the high score on your stay at Cheval Three Quays. I am happy to see that you have enjoyed your stay with us and I hope to welcome back you in the near future. Kind Regards, Kate Fletcher General Manager

5 out of 5

Beautiful location

Being close to Tower Bridge we were in the thick of it for the London Marathon. The staff could not be more helpful in helping us to navigate from the hotel and were extremely friendly. The room was excellent, I'm so glad I upgraded. Thank you!!

Posted by on 24 Apr 2017

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5 out of 5

Amazing

Wow! Amazing hotel, superb service, stunning views. Had three bed apartment with tower / Thame view. Couldn't have been better. Will return.

Posted by , from UK on 20 Dec 2016

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5 out of 5

Nice hotel close to the tower bridge of London

Cons: The quilt is too thick
Very good experience about thus hotel. It is very close to the London tower bridge.

Posted by , from oxford on 1 Aug 2016

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5 out of 5
Situation magnifique à côté de la Tour de Londres et vue sur le Tower bridge. Personnel très disponible et professionnel. Je le recommande vivement.

Posted by on 28 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Kate Fletcher

Dear Anonymous, Thank you very much for taking the time to write your amazing review of Cheval Three Quays. I am delighted to read that you enjoyed your stay at our celebrated location. I am also glad to see your kind words of our team, we all look forward to welcoming you back again soon. Kind regards, Kate Fletcher General Manager

5 out of 5
Kann ich nur zu 100% weiterempfehlen!!!! Alles TOP! Super freundlich, sauber, perfekt gelegen, ruhig... wir hatten ein super Appartement Wir kommen wieder :-)

Posted by , from Balgach on 18 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Kate Fletcher

Dear Tom, Thank you for taking the time to write your review of Cheval Three Quays. I am absolutely delighted to read your lovely feedback and kind words. It is great that you enjoyed your stay in the apartment and I am extremely happy about your lovely comments of our team. It is my pleasure to welcome you back again for your next stay. Kind regards, Kate Fletcher General Manager

5 out of 5
Die Lage ist ideal. Das Appartment hatte alles, vom Wäscheständer bis zum Backofen. Geschirr usw. neuwertig und Sauber. Sogar ein Feldstecher war vorhanden. Personal und Reinigung perfekt!

Posted by , from Zürich on 8 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Kate Fletcher

Dear Brigitte, Thank you very much for taking some time to write your amazing review of Cheval Three Quays. I am so pleased that you enjoyed your stay, and I am extremely happy of your kind comments on our team as well as the comfort of the apartment. It is great that you also enjoyed our celebrated location. We look forward to welcoming you back again in the future. Kind regards, Kate Fletcher General Manager

4 out of 5
Sehr gepflegtes Appartement, Geräte einfach zu bedienen, Betreuung durch Housekeeping sehr gut. Alles sauber, und tolle Lage!

Posted by on 25 Jun 2019

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Comment from Hotel Management

28 Jun 2019 by Kate Fletcher

Dear Anonymous, Thank you very much for taking the time to write your review of Cheval Three Quays. I am so pleased to read that you enjoyed all the aspects of your stay with us, and I look forward to welcoming you back again soon. Kind regards, Kate Fletcher General Manager

5 out of 5
Sehr toll, gut und zentral gelegen. Ruhige Lage, direkt am Fluss.

Posted by on 8 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by Kate Fletcher

Dear Guest, Thank you very much for awarding Cheval Three Quays with a five-star review. I am delighted to read that you enjoyed the apartment you stayed in as well as our convenient location. I look forward to welcoming you back again in the near future. Yours faithfully, Kate Fletcher General Manager

Property Features

As a guest of Cheval Three Quays, you'll find a 24-hour fitness centre, tour or ticket assistance, and multilingual staff. WiFi is free in public spaces. The luxury Cheval Three Quays also features concierge services, dry cleaning/laundry services, and express check-in. This 5-star London aparthotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 9 levels
  • Built in 2014
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (30.5 km / 18.9 mi)
  • Train station: London Bridge Station (1.2 km / 0.7 mi)
  • Metro station: Tower Hill Station (0.4 km / 0.2 mi)

Room Amenities

Cheval Three Quays offers 97 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must present the credit card used to make the reservation at check-in. If this card is not presented prior to entry into the apartment, another valid credit card will be requested and charged for the entire stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in is available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 18 per day
  • Pet fee: GBP 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheval Quays
  • Cheval Three
  • Cheval Three Quays
  • Cheval Three Quays Apartment
  • Cheval Three Quays Apartment London
  • Cheval Three Quays London
  • Three Quays
  • Three Quays Cheval
  • Cheval Three Quays London, England
  • Cheval Three Quays London
  • Cheval Three Quays Aparthotel
  • Cheval Three Quays Aparthotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.