"Though we didn't use it I enjoyed the little kitchen as it would be perfect for longer stays for making breakfast, snacks etc. The bathroom had grea ... " More
20 Mar 2023 by Front Office
Dear Sandra, Thank you for taking the time to leave a review, we deeply appreciate your feedback. We apologies about the disappointment in service and will address it immediately to ensure that it does not happen again. We apologies for any inconveniences caused from the state of our facilities, we have taken a note of these issues and will address them accordingly. We hope to welcome you again in the future. Kind Regards,
29 Jun 2022 by The Management
Dear Andrew, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards,
30 Jan 2020 by Wing
Thank you for your five-star review. We truly appreciate the support.
6 Aug 2019 by Guest Service
Thanks for staying with us. We appreciate your feedback! Kind Regards, Guest Service
30 Jan 2018 by ..
Han,Thank you so much for taking the time to let us know about your recent stay at the Citadines Holborn. We’re thrilled to have been your choice of accommodation during your road trip. We pride ourselves on providing personalized service and I am proud that our team members managed to do just that. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again. Germana
18 Jan 2017 by .
Dear Billy Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service. Sincerely, Germana
The property will be renovating from 4 July 2023 to 31 January 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Citadines Apart'hotel Holborn-Covent Garden London. This 4-star London aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Citadines Apart'hotel Holborn-Covent Garden London offers 192 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 21-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
Recreational amenities at the aparthotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
