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"Grim view of flats Loved the shower, it was very nice " More

By a verified traveller on Mon 03 Feb 2020

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Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£104* Per night/room 10 Aug - 11 Aug

Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Citadines Barbican London's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a fitness centre and a coffee shop/café. This 4-star aparthotel has 129 aparthotels over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.

  • Each apartment offers a separate sitting area, a flat-screen TV and a fridge
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort, spaciousness and comfy beds
  • Within a 10-minute walk of Financial District and Museum of London
  • Cats and dogs welcome for a fee (restrictions apply)

Citadines Barbican London ratings based on 69 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Barbican London

Everyone (10) Couples (23) Business (6) Family (14) Friends (13) Other (2)
5 out of 5
Grim view of flats Loved the shower, it was very nice

Posted by on 3 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Iman Taoufik Ivanov

Dear Guest, Thank you for taking the time to review your recent stay at Citadines Barbican, we appreciate your valued feedback. We are delighted that you found the service to your liking as we strive to provide the best guest experience possible and it is great to read that the efforts of the staff have been appreciated. I do hope to have the opportunity to welcome you again in the near future. Best regards Iman Taoufik Ivanov

4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

24 Jan 2020 by Iman Taoufik Ivanov

Dear Guest, Thank you for your ranking, and we hope to welcome you again soon at Citadines Barbican London. Kind regards Iman Taoufik Ivanov

5 out of 5
Really pleased with this hotel! It is clean, tidy and easy accessible from the tube station. Would most definitely stay again.

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Daniela

Dear Guest, Thank you for your full score review on your stay. It was so nice read your positive feedback and I am very pleased to hear you enjoyed it. Please do not hesitate to choose us to stay us again for your next visit to London! Best wishes, Daniela Codreanu

4 out of 5
We were staying one night only. But everything was all good so I would definitely recommend it or come again myself. Enough space, clean, close to a tube station...

Posted by on 28 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Iman Taoufik

Dear Guest, Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London. I was thrilled to read such kind words and delighted that you enjoyed an excellent stay, and experienced great guest services from the team. We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican. Kind Regards, Iman Taoufik

4 out of 5
Overall good. Room next door noisy overnight but when reception contacted they reacted promptly and sorted it. Lovely breakfast in adjoining cafe.

Posted by on 5 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Iman T

Dear Guest, Wow what an excellent review! Thank you so much for your great comments, it’s so nice to know that the efforts of our Team here are being so well appreciated. We can’t wait to welcome you again very soon at Citadines Barbican. Thank you so much and see you soon, Best Wishes Iman T

4 out of 5

Overall Good but...

Cons: Soundproofing, mattress protector and pillows
We enjoyed our stay overall. The rooms are very new and modern. Small but clean. The reception is nice and new. However our room (305) was facing the street, and the windows had VERY BAD soundproofing, it was hard to sleep with the constant street noise so I had to buy earplugs. The doors to the corridor are also paper thin and you can hear every step in the hallway, which woke me up several times every night. In addition to this, I was disappointed that the mattress protector was not big enough for the mattress, which meant 20 cm of the mattress was exposed. The pillows were also rock hard and very uncomfortable. To be honest, I would expect more from a newly renovated hotel. Not sure if I would return due to the bad night's sleep.

Posted by on 4 Jan 2018

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Comment from Hotel Management

19 Jan 2018 by Iman T

Hello Clemens, Thank you for the detailed review in regard to your recent stay at Citadines Barbican London. Your review raised some very concerning points, I appreciate you bringing them to our attention. I was disappointed to read that we failed you in numerous areas, please accept my sincere apologies for the problems you experienced during your stay. I will personally take up the issues that you have raised, to ensure they are rectified. Your experience does not reflect the high standards of service we endeavour to provide, but you could have asked our reception team to change your room which they could have done immediately. I do hope to have the opportunity to welcome you again and restore your faith in us through a successful experience. Kind Regards, Iman T

5 out of 5

Lovely hotel, lovely helpful staff.

I stayed to have a night out at a local club and it was great. They asisted me with everything and very fast.

Posted by on 2 May 2017

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Comment from Hotel Management

26 May 2017 by Anne C

Dear Sharon, Thank you for your kind rating. I am glad that your stay was satisfactory. We look forward to welcoming you back in the not too distant future. Kind regards, Anne C

5 out of 5

Beautiful refurbishment

The hotel has obviously recently been refurbished. The room we had was a studio and it was lovely. Clean, fresh and modern with everything we needed. Bed smelt very clean and was cosy. Will definitely stay here again

Posted by , from Isle of Wight on 25 Apr 2017

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Comment from Hotel Management

4 May 2017 by Anne C

Dear Katherine, Thank you for your review. I am glad you had a nice stay and that you will come back to us stay with us again. This is very much appreciated.

5 out of 5

Excellent

Perfect location, 5 minutes walking to the tube. Staff really helpful and the bedroom was amazing. I hardly recommend this hotel. And really cheap!! £40 person/night

Posted by , from bournemouth on 28 Feb 2017

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Comment from Hotel Management

13 Mar 2017 by Anne C

Dear Vero, Thank you for taking the time to write a review. I was happy to read that you found the location good and the staff helpful. I am glad you liked the room. We look foward to welcoming you back in the not too distant future. Kind regards, Anne C

3 out of 5

Nice hotel, beware building work.

We stayed here for a few nights in April 2016. The hotel is well located near the Bariban Centre and tube station. I found the apartment clean and comfortable. The room was compact, but well laid out and nicely furnished. The bed nice and comfy. The kitchenette was quite small. You wouldn't want to try and cook a roast dinner, but the fridge and microwave most welcome. The staff were very pleasant and helpful when needed. I also liked there were two doors separating the room from the main corridor to keep the noise down. And that's where I come to my major gripe. There was a lot of building work going on at the hotel, but there was absolutely no mention of it until I read a letter left in the room. Nothing on the net, nothing when booking, nothing said on checking in. The letter said building work would be going on between 9 and 6, but it started at just gone 8 in the morning. Not a worry if you're up early and out, but as I wanted a lay in, very annoying. Would I stay here again? Yes, but I would ensure the building work has finished first!

Posted by on 17 Apr 2016

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About the Citadines Barbican London

Location 7-21 Goswell Road, London, England EC1M 7AH

Property Features

There's a coffee shop/café on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Citadines Barbican London. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Barbican London was completed in January 2017. This 4-star London aparthotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (30.3 km / 18.8 mi)
  • Train station: London Old Street Station (0.9 km / 0.5 mi)
  • Metro station: Barbican Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Barbican London offers 129 forms of accommodation with a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Fridge
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Sourced Market – This coffee shop only serves light fare.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts debit or credit cards and credit cards for all bookings; cash is not accepted

Safety features at this property include a smoke detector and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser

Individually wrapped food options are available for breakfast

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 12 per pet, per day
  • Weekly housekeeping provided; additional cleaning fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barbican Citadines
  • Barbican Citadines London
  • Citadines Barbican
  • Citadines Barbican Aparthotel
  • Citadines Barbican Aparthotel London
  • Citadines Barbican London
  • Citadines London Barbican
  • London Citadines Barbican
  • Citadines Barbican London England
  • Citadines Hotel London
  • Citadines London Barbican Hotel London
  • Citadines Barbican London Aparthotel
  • Citadines Barbican London Apartment
  • Citadines Barbican Apartment
  • Citadines Barbican London London
  • Citadines Barbican London Aparthotel
  • Citadines Barbican London Aparthotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.