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"Overall good. Room next door noisy overnight but when reception contacted they reacted promptly and sorted it. Lovely breakfast in adjoining cafe. " More

By a verified traveller on Mon 05 Feb 2018

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Hotel Description

The comfortable apartments at Citadines Barbican London get high marks from our customers. During your stay, you're just a quick walk from Museum of London. Enjoy features like free WiFi in public areas, plus a 24-hour fitness centre and a coffee shop/café. This 4-star apartment has 129 apartments over 7 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.

  • Each apartment offers a flat-screen TV, a fridge and a coffee maker
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the local sightseeing and the proximity to public transport
  • Within a 10-minute walk of Museum of London and Barbican Arts Centre
  • Cats and dogs welcome for a fee (restrictions apply)

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£97* Per night/room 29 Sep - 30 Sep

Deluxe Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Double or 2 Single Beds

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Citadines Barbican London ratings based on 65 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Barbican London

Everyone (8) Couples (21) Business (6) Family (14) Friends (13) Other (2)
4 out of 5
We were staying one night only. But everything was all good so I would definitely recommend it or come again myself. Enough space, clean, close to a tube station...

Posted by on 28 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Iman Taoufik

Dear Guest, Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London. I was thrilled to read such kind words and delighted that you enjoyed an excellent stay, and experienced great guest services from the team. We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican. Kind Regards, Iman Taoufik

4 out of 5
Overall good. Room next door noisy overnight but when reception contacted they reacted promptly and sorted it. Lovely breakfast in adjoining cafe.

Posted by on 5 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Iman T

Dear Guest, Wow what an excellent review! Thank you so much for your great comments, it’s so nice to know that the efforts of our Team here are being so well appreciated. We can’t wait to welcome you again very soon at Citadines Barbican. Thank you so much and see you soon, Best Wishes Iman T

4 out of 5

Overall Good but...

Cons: Soundproofing, mattress protector and pillows
We enjoyed our stay overall. The rooms are very new and modern. Small but clean. The reception is nice and new. However our room (305) was facing the street, and the windows had VERY BAD soundproofing, it was hard to sleep with the constant street noise so I had to buy earplugs. The doors to the corridor are also paper thin and you can hear every step in the hallway, which woke me up several times every night. In addition to this, I was disappointed that the mattress protector was not big enough for the mattress, which meant 20 cm of the mattress was exposed. The pillows were also rock hard and very uncomfortable. To be honest, I would expect more from a newly renovated hotel. Not sure if I would return due to the bad night's sleep.

Posted by on 4 Jan 2018

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Comment from Hotel Management

19 Jan 2018 by Iman T

Hello Clemens, Thank you for the detailed review in regard to your recent stay at Citadines Barbican London. Your review raised some very concerning points, I appreciate you bringing them to our attention. I was disappointed to read that we failed you in numerous areas, please accept my sincere apologies for the problems you experienced during your stay. I will personally take up the issues that you have raised, to ensure they are rectified. Your experience does not reflect the high standards of service we endeavour to provide, but you could have asked our reception team to change your room which they could have done immediately. I do hope to have the opportunity to welcome you again and restore your faith in us through a successful experience. Kind Regards, Iman T

5 out of 5

Lovely hotel, lovely helpful staff.

I stayed to have a night out at a local club and it was great. They asisted me with everything and very fast.

Posted by on 2 May 2017

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Comment from Hotel Management

26 May 2017 by Anne C

Dear Sharon, Thank you for your kind rating. I am glad that your stay was satisfactory. We look forward to welcoming you back in the not too distant future. Kind regards, Anne C

5 out of 5

Beautiful refurbishment

The hotel has obviously recently been refurbished. The room we had was a studio and it was lovely. Clean, fresh and modern with everything we needed. Bed smelt very clean and was cosy. Will definitely stay here again

Posted by , from Isle of Wight on 25 Apr 2017

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Comment from Hotel Management

4 May 2017 by Anne C

Dear Katherine, Thank you for your review. I am glad you had a nice stay and that you will come back to us stay with us again. This is very much appreciated.

5 out of 5

Excellent

Perfect location, 5 minutes walking to the tube. Staff really helpful and the bedroom was amazing. I hardly recommend this hotel. And really cheap!! £40 person/night

Posted by , from bournemouth on 28 Feb 2017

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Comment from Hotel Management

13 Mar 2017 by Anne C

Dear Vero, Thank you for taking the time to write a review. I was happy to read that you found the location good and the staff helpful. I am glad you liked the room. We look foward to welcoming you back in the not too distant future. Kind regards, Anne C

3 out of 5

Nice hotel, beware building work.

We stayed here for a few nights in April 2016. The hotel is well located near the Bariban Centre and tube station. I found the apartment clean and comfortable. The room was compact, but well laid out and nicely furnished. The bed nice and comfy. The kitchenette was quite small. You wouldn't want to try and cook a roast dinner, but the fridge and microwave most welcome. The staff were very pleasant and helpful when needed. I also liked there were two doors separating the room from the main corridor to keep the noise down. And that's where I come to my major gripe. There was a lot of building work going on at the hotel, but there was absolutely no mention of it until I read a letter left in the room. Nothing on the net, nothing when booking, nothing said on checking in. The letter said building work would be going on between 9 and 6, but it started at just gone 8 in the morning. Not a worry if you're up early and out, but as I wanted a lay in, very annoying. Would I stay here again? Yes, but I would ensure the building work has finished first!

Posted by on 17 Apr 2016

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4 out of 5

very good hotel

Staff were very helpful,also near too St Barts hospital,not far from Liverpool St station.Had a very pleasant stay.

Posted by on 15 Apr 2016

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4 out of 5

business trip to London

I like the idea of basic kitchen facilities, perfect for business trips.

Posted by on 15 Mar 2016

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4 out of 5

Convenient Location near the Barbican

Modern, clean and good value. Room very well equipped with kitchen area Good value for money.

Posted by on 9 Feb 2016

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About the Citadines Barbican London

Location 7-21 Goswell Road, London, England EC1M 7AH

Property Features

There's a coffee shop/café on site. WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Citadines Barbican London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London apartment is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: London Old Street Station (0.9 km / 0.5 mi)
  • Metro station: Barbican Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Barbican London offers 129 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 11 AM.

Sourced Market – This coffee shop only serves light fare.

Nearby Activities

Recreational amenities at the apartment include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: GBP 12.00 per person (approximately)
  • Self-parking fee: GBP 30 per day
  • Pet fee: GBP 12 per pet, per day
  • Weekly housekeeping provided; additional cleaning fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barbican Citadines
  • Barbican Citadines London
  • Citadines Barbican
  • Citadines Barbican Aparthotel
  • Citadines Barbican Aparthotel London
  • Citadines Barbican London
  • Citadines London Barbican
  • London Citadines Barbican
  • Citadines Barbican London England
  • Citadines Hotel London
  • Citadines London Barbican Hotel London
  • Citadines Barbican London Aparthotel
  • Citadines Barbican London Apartment
  • Citadines Barbican Apartment
  • Citadines Barbican London London
  • Citadines Barbican London Apartment
  • Citadines Barbican London Apartment London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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