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4.6 out of 5

"Great hotel with modern amenities! Staff were really helpful and it was extremely clean. " More

By a verified traveller on Sun 30 Jan 2022

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£99* Per night/room 31 Mar - 1 Apr

King Room - Tower View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • Steps from Tower of London and 12 minutes on foot from London Bridge

citizenM Tower of London ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Tower of London

Everyone (4) Couples (2) Family (8)
5 out of 5
Great hotel with modern amenities! Staff were really helpful and it was extremely clean.

Posted by on 30 Jan 2022

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3 out of 5
The lobby area was very trendy and really gave a home feeling. The rooms are small but comfortable but for my liking a little to much plastic - does not live up to their "luxury affordable accommodation". The breakfast was awful. Advertised as "great breakfast", there was very little choice and selection, staff did not know how to make a cup of Earl Grey tea - very disappointing for the price.

Posted by on 19 Aug 2021

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Comment from Hotel Management

23 Aug 2021 by citizenNastja

Hello citizen, Thank you for offering your feedback. I am very happy to read that you felt at home, as this is the experience that we want to create for every single guest that steps into our hotel. On the other hand, I am sorry that our breakfast offer did not live up to your expectations. We created a breakfast that most of our guests love, however, we understand it might not be everyone's cup of tea. We welcome everyone's feedback and if you have any suggestions on what could we add to our offer, please do reach out.  Thank you again and wish you safe travels,citizenNastja

5 out of 5

Posted by on 28 Jan 2024

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5 out of 5

Posted by on 26 Dec 2023

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4 out of 5
Perfect hotel for traveling with the tube!

Posted by on 19 Dec 2023

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4 out of 5
Always the right Hotel to stay. Cool rooms and amazing pillows

Posted by on 9 Oct 2023

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4 out of 5
Rooftop Bar was cool. Modern Rooms. Very near to underground station. Would recommend it

Posted by on 31 Jul 2023

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5 out of 5
Gute Lage. Zimmer sauber. Personal sehr freundlich.

Posted by on 28 Jul 2023

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5 out of 5
Perfekte Lage, direkt bei der U-Bahn.

Posted by on 24 Jul 2023

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4 out of 5
Sehr freundliches Personal. Reichhaltiges Frühstücksbuffet. Die Zimmer sind eher klein, haben aber alles was es braucht. Das Hotel ist sehr empfelenswert.

Posted by on 12 Jun 2023

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Property Features

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces. A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in. This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: London Fenchurch Street Station (0.4 km / 0.2 mi)
  • Metro station: Tower Hill Station (0.1 km / 0.1 mi)

Room Amenities

CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • iPod dock
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM – On-site restaurant. Reservations are required.

CloudM – On-site bar. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - 81.84.09.897.B.06

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after midnight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Staffed front desk
  • Property mobile app recommended for guests
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Property mobile app name citizenM
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 10
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • State tax ID - 81.84.09.897.B.06
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Tower London Hotel
  • citizenM Tower London
  • citizenM Tower of London Hotel
  • citizenM Tower of London London
  • citizenM Tower of London Hotel London
  • Citizenm Tower Of London Hotel England

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.