"Great hotel with modern amenities! Staff were really helpful and it was extremely clean. " More
23 Aug 2021 by citizenNastja
Hello citizen, Thank you for offering your feedback. I am very happy to read that you felt at home, as this is the experience that we want to create for every single guest that steps into our hotel. On the other hand, I am sorry that our breakfast offer did not live up to your expectations. We created a breakfast that most of our guests love, however, we understand it might not be everyone's cup of tea. We welcome everyone's feedback and if you have any suggestions on what could we add to our offer, please do reach out. Thank you again and wish you safe travels,citizenNastja
26 Aug 2020 by CitizenBlanca
Hello Barbara, Thank you so much for taking the time to tell us about your stay and our ambassadors! We are really happy to hear you enjoyed the experience. It really means a lot to know that you felt safe and at ease during these difficult times. Our housekeeping team is usually very important for us but now more than ever, are being a key part of our daily operations and are doing a great effort to keep the space clean and safe, so I am very glad you appreciated it. Thank you again for staying with us and we really hope to see you soon. Until then, keep safe and safe travels
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces. A computer station is on site and WiFi is free in public spaces. There are 8 meeting rooms available. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – On-site restaurant. Reservations are required.
CloudM – On-site bar. Open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that guest safety measures are currently in place. Staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.