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4.0 out of 5

"The staff were not very helpful. Not very professional as well to tell staff off by the manager in front of customers. Room is nice though. " More

By a verified traveller on Sat 18 Jan 2020

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£97* Per night/room 10 Nov - 11 Nov

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at CitySpace Borough. During your stay, you're just a quick walk from The Shard. Free WiFi in public areas, a coffee shop/café and a snack bar/deli are available. This 3-star hotel has 17 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, coffee makers and ironing boards
  • Free WiFi
  • Enjoy a bite to eat at Eat, a coffee shop that serves British cuisine
  • Continental breakfast served weekdays for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the proximity to public transport and the location
  • Within a 10-minute walk of The Shard and Borough Market

CitySpace Borough ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for CitySpace Borough

Everyone (2) Couples (1)
3 out of 5
The staff were not very helpful. Not very professional as well to tell staff off by the manager in front of customers. Room is nice though.

Posted by on 18 Jan 2020

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5 out of 5

Posted by on 18 Jan 2020

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Comment from Hotel Management

24 Feb 2020 by Jermaine

Thank you for your feedback!

5 out of 5
Small room but cute. Hotel is very central and right next to the Underground Station Borough.

Posted by on 9 Sep 2019

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3 out of 5

Posted by on 12 Jul 2019

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Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. There are 2 meeting rooms available. The business-friendly CitySpace Borough also features tour/ticket assistance, concierge services, and laundry facilities. This 3-star London hotel is smoke free.

  • 17 guestrooms or units
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Train station: London Elephant and Castle Station (1.3 km / 0.8 mi)
  • Metro station: Borough Underground Station (0.1 km / 0.1 mi)

Room Amenities

CitySpace Borough offers 17 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 10:00 AM.

Eat – This coffee shop specialises in British cuisine and serves breakfast, lunch and light fare.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and lunch.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 15.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel
  • CitySpace
  • CitySpace Borough Hotel
  • CitySpace Borough London
  • CitySpace Borough Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.