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4.3 out of 5

"Great hotel, the room was spacious,quiet and felt newly refurbished and the beds were so comfortable, I think I had the best nights sleep I’ve ever ha ... " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

Clayton Hotel Chiswick's proximity to the airport gets high marks from our customers. During your stay, you'll be close to Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 227 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Grill Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Just a 5-minute drive from Richmond Park and 8 minutes from Twickenham Stadium

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£75* Per night/room 30 May - 31 May

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Clayton Hotel Chiswick ratings based on 72 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clayton Hotel Chiswick

Everyone (5) Couples (29) Business (3) Family (25) Friends (10) Other (1)
5 out of 5
Great hotel, the room was spacious,quiet and felt newly refurbished and the beds were so comfortable, I think I had the best nights sleep I’ve ever had in a hotel! The buffet breakfast was great too and very reasonable at £12 each when booked in advance. I wish there was a mini fridge in the room, but I’ve noticed a lot of 4 star hotels don’t offer this anymore. The location is good, very close to Gunnersby station and about a 10 min walk to Chiswick Park which has more regular District line trains. Chiswick high street isn’t far away which is a bit livelier than the immediate area around the hotel, and there are lots of nice cafes and shops there. I was visiting relatives nearby so the location was perfect for me, but considering how good the hotel was for the price, I would consider staying there again when visiting London in general.

Posted by on 21 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Clayton Hotel Chiswick

Thank you for the feedback!

4 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Clayton Hotel Chiswick

Dear Guest thank you for taking the time to rate your experience. We are looking forward to welcome you back! Kind regards Clayton Hotel Chiswick

5 out of 5
Lovely hotel with good facilities and great location

Posted by on 12 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Clayton Hotel Chiswick

Dear Guest thank you for taking the time to share an excellent feedback We are looking forward to welcome you back Best wishes Clayton Hotel Chiswick

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Guest Relations

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Weekend away

We have stayed several times at the Clayton Hotel and have always found it to be good value for money. It is so convenient for Gunnersbury tube station and Chiswick high street. There are lots of good value restaurants close by. Check in/out was extremely efficient, and the new extension to the hotel although not quite finished looks stunning. We can't wait to go again.

Posted by on 2 Dec 2015

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4 out of 5

Family wedding

Location near Gunnersbury Tube station excellent for access to Heathrow. Staff helpful at all times. Breakfast choices limited for 1 coeliac in party and v little awareness of coeliac disease when dining in bar. Problem with air conditioning in room promptly repaired.Overall would recommend stay here for week-end.

Posted by on 12 Aug 2015

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5 out of 5

Lovely

Great location, very close to Gunnersbury station. Beautiful hotel and great staff

Posted by on 21 Jul 2015

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4 out of 5

Great Value for money

Excellent stay, hotel a little out of the way, but only 3 minutes walk to the nearest Tube, a little warning, there is no parking close by, and you have to park on the street, which is fine as its free over the weekend but a nightmare in the week !

Posted by on 23 Jun 2015

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1 out of 5

Charged twice!

i stayed here at he start on April and I have to say the room I had was lovely, 610. However there were two problems, the 1st being that the room card machine was not working on my arrival, so every time I wanted to enter my room we had to wait at reception until a member of staff could escort us up, as you can imagine this didn't really lend to a feeling of privacy during our stay. Secondly upon checking in my card was swiped for any incidentals during our stay and I was told £30 would be held on my card until checkout when it would be released. It actually took 10 days before it was released, however that was fine, what was not fine was being charged a second time for the room. I had prepaid before arrival, checked upon checking in that the room was prepaid so my card would not be charged a second time, yet I was still charged, which caused a great financial inconvienience as I had direct debits fail as the money that should have been in my card was not. I had to email twice to get a refund which took over a week for me to physically receive. I was offered a suite at a discounted price my next stay however that really doesn't make up for this experience.

Posted by on 21 Apr 2015

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4 out of 5

Comfortable Hotel

Disappointed at the welcome as we were told that early checkin was charged at £10 per hour - we declined. Our rooms were cold and the air conditioning didn't work. The staff were very quick to find another room where the aircon did work. The only negative is that I should have checked the bill more thoroughly as there were extra charges amounting to £16.58 which were not incurred by us. We were charged for a breakfast we did not have and a gratuity which was not given. So, please, please, be very aware of this on your checkout.

Posted by on 19 Nov 2014

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. There are 7 meeting rooms available. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Clayton Hotel Chiswick. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 227 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (15.6 km / 9.7 mi)
  • Train station: Hounslow Gunnersbury Station (0.5 km / 0.3 mi)
  • Metro station: Gunnersbury Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clayton Hotel Chiswick offers 227 forms of accommodation with laptop-compatible safes and free newspapers. 25-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Grill Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Globe Bar – This bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel reserves the right to pre-authorise the credit card used to confirm your reservation prior to arrival. In case of a card failing pre-authorization, a valid card must be provided by 2 PM on the day of arrival. Should a valid card not be provided by this time, the hotel reserves the right to cancel any reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 18 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chiswick Moran
  • Chiswick Moran Hotel
  • Chiswick Moran Hotel London
  • Chiswick Moran London
  • Hotel Chiswick Moran
  • Hotel Moran Chiswick
  • Moran Chiswick
  • Moran Chiswick Hotel
  • Moran Hotel
  • Moran Hotel Chiswick
  • Chiswick Moran Hotel London, England
  • Clayton Hotel Chiswick London
  • Clayton Hotel Chiswick
  • Clayton Chiswick London
  • Clayton Chiswick
  • Clayton Hotel Chiswick London, England
  • Chiswick Moran Hotel
  • Clayton Hotel Chiswick London
  • Hotel Chiswick Moran
  • Clayton Hotel Chiswick Hotel
  • Clayton Hotel Chiswick London
  • Clayton Hotel Chiswick Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.