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"Ideal for a night or two max or if you are in the City for business. " More

By a verified traveller on Thu 03 Dec 2020

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£117* Per night/room 23 Oct - 24 Oct

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Clayton Hotel City of London gets good marks from our customers. During your stay, you're just a quick walk from Brick Lane. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 1-minute drive from Tower of London and a few minutes from The Shard

Clayton Hotel City of London ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clayton Hotel City of London

Everyone (2) Couples (5) Family (7)
4 out of 5
Ideal for a night or two max or if you are in the City for business.

Posted by , from London on 3 Dec 2020

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Comment from Hotel Management

9 Dec 2020 by CS

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Great location, Small, modern trendy rooms. The house keeping could be better, the bed was ‘made’ bed when I went to get in they didn’t bother to tidy the bottom sheet, the mattress was showing. So I had to sort myself before getting into bed as I didn’t fancy laying in the bare Mattress.

Posted by on 18 Feb 2020

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Comment from Hotel Management

29 Mar 2020 by Manager

Dear Guest, Thank you for your kind review. we look forward to seeing you in the near future. Kind regards, Michael McIntosh

5 out of 5
Stylish hotel, close to brick lane, great location and transport links!!

Posted by on 27 Jan 2020

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3 out of 5
We were put in disabled room then breakfast was very disappointing as they ran out of the hot stuff 😏but staff were nice

Posted by on 30 Dec 2019

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3 out of 5
Very convenient as immediately next to Aldgate East underground. Corridors and room v hot. Our A/C instructions had gone missing so had to request more (it’s not that easy to use). Half eaten packet of biscuits on tray. Cleaner left cleaning powder next to sink. Room was clean but smelt odd - almost of cigarettes. This was possibly eminating from the linen. Room decor satisfactory. And everything new

Posted by on 10 Sep 2019

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4 out of 5
Very nice and good value for money I don’t have anything more to add

Posted by on 17 Aug 2019

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5 out of 5
Das Hotel ist sehr zentral gelegen und sehr ruhig.

Posted by on 20 Aug 2022

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Comment from Hotel Management

20 Aug 2022 by Duty Manager

Dear Rene,Thank you for your great feedback. Delighted to see that you were liking the location of the hotel.We are very looking forward to welcome you back in the hotel.Kindest regards,Dorottya Pasztor Duty Manager

2 out of 5
Frühstück hatten wir nicht gebucht, wollten zuerst sehen, ob sich der hohe Preis dafür lohnt. Kaum 5 Minuten beim Frühstücken vergangen, kam das Personal mit der Rechnung angerannt. Aufs Zimmer schreiben ging nicht! Taxibestellung katastrophal! Innert 5 Minuten 2 gegensätzliche Aussagen! Zimmer und Bad hatten keine Fenster! Bad wurde auch nur zur Hälfte geputzt.

Posted by on 20 Jul 2022

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Comment from Hotel Management

20 Jul 2022 by Sam Fuller

Dear Bernadett thank you for taking the time to write your review. I'm sorry to hear that your experience with our hotel wasn't up to standard. Regarding payment for breakfast this is our hotel policy to take payment before hand. And we are not able to charge to a room unless we have a valid pre-authorization taken in advance. Im sorry about this inconvenience. Warmest regards, Sam Fuller Duty Manager

5 out of 5
Das Personal war sehr freundlich. Das Hotel sehr sauber.

Posted by on 15 Jul 2022

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Comment from Hotel Management

15 Jul 2022 by Sam Fuller

Dear Vanessa, Thank you so very much indeed. We pride ourselves on our staff members I am very happy to hear that their service overwhelmed your expectations. We look forward to welcoming you back to the hotel in the near future. Warmest regards Sam Fuller Duty Manager

4 out of 5
Super friendly and helpfull staff

Posted by on 13 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Sam Fuller

Hello Jaakko, Thank you very much for your kind words. Our staff truly are one of a kind! Im glad that they made your stay a great one. We are looking forward to welcoming you back soon. Warmest regards, Sam Fuller Duty Manager

About the Clayton Hotel City of London

Location 10 New Drum Street, London, England E1 7AT

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the eco-friendly Clayton Hotel City of London. This 4-star London hotel is smoke free.

  • 212 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Fenchurch Street Station (1.4 km / 0.8 mi)
  • Metro station: Aldgate East Station (0.1 km / 0.1 mi)

Room Amenities

Clayton Hotel City of London offers 212 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Clayton Hotel City of London has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.50 for adults and GBP 6.75 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Hotel City London
  • Clayton City London
  • Clayton City Of London London
  • Clayton Hotel City of London Hotel
  • Clayton Hotel City of London London
  • Clayton Hotel City of London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.