21 Dec 2022 by Dorottya P
Dear Carina, Thank you very much for your beautiful feedback of our hotel and it's staff! We do hope that we can welcome you back in the near future!Kindest rgeards,Dorottya PasztorDuty Manager
9 Dec 2020 by CS
Thanks for staying with us. We appreciate your feedback!
29 Mar 2020 by Manager
Dear Guest, Thank you for your kind review. we look forward to seeing you in the near future. Kind regards, Michael McIntosh
20 Aug 2022 by Duty Manager
Dear Rene,Thank you for your great feedback. Delighted to see that you were liking the location of the hotel.We are very looking forward to welcome you back in the hotel.Kindest regards,Dorottya Pasztor Duty Manager
20 Jul 2022 by Sam Fuller
Dear Bernadett thank you for taking the time to write your review. I'm sorry to hear that your experience with our hotel wasn't up to standard. Regarding payment for breakfast this is our hotel policy to take payment before hand. And we are not able to charge to a room unless we have a valid pre-authorization taken in advance. Im sorry about this inconvenience. Warmest regards, Sam Fuller Duty Manager
15 Jul 2022 by Sam Fuller
Dear Vanessa, Thank you so very much indeed. We pride ourselves on our staff members I am very happy to hear that their service overwhelmed your expectations. We look forward to welcoming you back to the hotel in the near future. Warmest regards Sam Fuller Duty Manager
19 Jun 2022 by Sam Fuller
Hello Jaakko, Thank you very much for your kind words. Our staff truly are one of a kind! Im glad that they made your stay a great one. We are looking forward to welcoming you back soon. Warmest regards, Sam Fuller Duty Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the eco-certified Clayton Hotel City of London. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Clayton Hotel City of London offers 212 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.