Skip to main content
Beginning of main content
4.3 out of 5

"Great location, Small, modern trendy rooms. The house keeping could be better, the bed was ‘made’ bed when I went to get in they didn’t bother to tidy ... " More

By a verified traveller on Tue 18 Feb 2020

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Clayton Hotel City of London. During your stay, you're just a quick walk from The Gherkin. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 212 rooms. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the location and the overall condition of the property
  • Just a 1-minute drive from Tower of London and a few minutes from The Shard

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£64* Per night/room 3 Jul - 4 Jul

Deluxe Twin Room

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clayton Hotel City of London ratings based on 12 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clayton Hotel City of London

Everyone (8) Couples (4) Family (3)
3 out of 5
Great location, Small, modern trendy rooms. The house keeping could be better, the bed was ‘made’ bed when I went to get in they didn’t bother to tidy the bottom sheet, the mattress was showing. So I had to sort myself before getting into bed as I didn’t fancy laying in the bare Mattress.

Posted by on 18 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

29 Mar 2020 by Manager

Dear Guest, Thank you for your kind review. we look forward to seeing you in the near future. Kind regards, Michael McIntosh

5 out of 5
Stylish hotel, close to brick lane, great location and transport links!!

Posted by on 27 Jan 2020

Was this review helpful to you?
3 out of 5
We were put in disabled room then breakfast was very disappointing as they ran out of the hot stuff 😏but staff were nice

Posted by on 30 Dec 2019

Was this review helpful to you?
3 out of 5
Very convenient as immediately next to Aldgate East underground. Corridors and room v hot. Our A/C instructions had gone missing so had to request more (it’s not that easy to use). Half eaten packet of biscuits on tray. Cleaner left cleaning powder next to sink. Room was clean but smelt odd - almost of cigarettes. This was possibly eminating from the linen. Room decor satisfactory. And everything new

Posted by on 10 Sep 2019

Was this review helpful to you?
4 out of 5
Very nice and good value for money I don’t have anything more to add

Posted by on 17 Aug 2019

Was this review helpful to you?
4 out of 5

Posted by on 11 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr 2019 by Michael McIntosh

Dear Guest, Thank you so much for choosing to stay at Clayton Hotel City of London. Thank you for your kind review. Hope to see you again soon. Kind regards, Michael McIntosh Guest Relations Manager

5 out of 5
Hotel sehr modern; schön eingerichtet; gutes Restaurant mit tollem Service; ruhige Gegend, Nähe Tower bridge

Posted by on 1 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

4 Jul 2019 by Siobhan Darcy

Dear Guest, Thank you for the fantastic review. I am so pleased to hear that the team made you feel so welcome and your kind comments will be passed on . We hope you enjoyed your trip to London and we look forward to welcoming you back in the future. Kindest regards, Siobhan Darcy, Duty Manager

4 out of 5

Posted by on 20 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

27 Jun 2019 by Siobhan Darcy

Dear Guest, Thank you so much for the great review of your recent stay at Clayton Hotel City of London. We are delighted to hear that you enjoyed your stay with us and we do hope that we will be able to welcome you back again soon. Warmest regards, Siobhan Darcy, Duty Manager

5 out of 5
Siisti hotelli hyvällä paikalla. Voisin tulla uudelleenkin.

Posted by on 11 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jun 2019 by Siobhan Darcy

Dear Guest, Thank you for your wonderful review. I am delighted to hear that you will return to stay with us again, we look forward to welcoming you back. Kind Regards, Siobhan Darcy, Duty Manager

5 out of 5
Hyvin ystävällinen henkilökunta. Huone oli siisti ja puhdas, sänky mukavaa.

Posted by on 17 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

18 Mar 2019 by Michael McIntosh

Dear Guest, Many thanks for taking the time to write your review, we love to hear all feedback both good and bad, so we can strive to improve on our standards. I apologies that your stay was disturbed and I can assure you the issue can now been fully resolved. I do hope that we can welcome you back soon for what we promise will be a ‘flawless’ stay. Kindest regards, Michael McIntosh Guest Relations Manager

About the Clayton Hotel City of London

Location 10 New Drum Street, London, England E1 7AT

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at Clayton Hotel City of London. This 4-star London hotel is smoke free.

  • 212 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Whitechapel Station (1.2 km / 0.8 mi)
  • Metro station: Aldgate East Station (0.1 km / 0.1 mi)

Room Amenities

Clayton Hotel City of London offers 212 forms of accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Clayton Hotel City of London has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Long-term renters welcome. Safety features at this property include carbon monoxide detector and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Long-term renters welcome. For guests' safety, the property includes carbon monoxide detector and a smoke detector in all accommodation.

  • Only service animals are allowed
  • Long-term renters welcome
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Hotel City London
  • Clayton City London
  • Clayton City Of London London
  • Clayton Hotel City of London Hotel
  • Clayton Hotel City of London London
  • Clayton Hotel City of London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.ebookers.com/London-Hotels-Clayton-Hotel-City-of-London.h30455872-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Clayton-Hotel-City-of-London.h30455872-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Clayton-Hotel-City-of-London.h30455872-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.