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4.2 out of 5

"Ideal for a night or two max or if you are in the City for business. " More

By a verified traveller on Thu 03 Dec 2020

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£92* Per night/room 3 Oct - 4 Oct

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Clayton Hotel City of London gets good marks from our customers. During your stay, you're just a quick walk from Financial District. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 212 rooms. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 1-minute drive from Tower of London and a few minutes from The Shard

Clayton Hotel City of London ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clayton Hotel City of London

Everyone (8) Couples (5) Family (3)
4 out of 5
Ideal for a night or two max or if you are in the City for business.

Posted by , from London on 3 Dec 2020

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Comment from Hotel Management

9 Dec 2020 by CS

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Great location, Small, modern trendy rooms. The house keeping could be better, the bed was ‘made’ bed when I went to get in they didn’t bother to tidy the bottom sheet, the mattress was showing. So I had to sort myself before getting into bed as I didn’t fancy laying in the bare Mattress.

Posted by on 18 Feb 2020

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Comment from Hotel Management

29 Mar 2020 by Manager

Dear Guest, Thank you for your kind review. we look forward to seeing you in the near future. Kind regards, Michael McIntosh

5 out of 5
Stylish hotel, close to brick lane, great location and transport links!!

Posted by on 27 Jan 2020

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3 out of 5
We were put in disabled room then breakfast was very disappointing as they ran out of the hot stuff 😏but staff were nice

Posted by on 30 Dec 2019

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3 out of 5
Very convenient as immediately next to Aldgate East underground. Corridors and room v hot. Our A/C instructions had gone missing so had to request more (it’s not that easy to use). Half eaten packet of biscuits on tray. Cleaner left cleaning powder next to sink. Room was clean but smelt odd - almost of cigarettes. This was possibly eminating from the linen. Room decor satisfactory. And everything new

Posted by on 10 Sep 2019

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4 out of 5
Very nice and good value for money I don’t have anything more to add

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Michael McIntosh

Dear Guest, Thank you so much for choosing to stay at Clayton Hotel City of London. Thank you for your kind review. Hope to see you again soon. Kind regards, Michael McIntosh Guest Relations Manager

5 out of 5
Hotel sehr modern; schön eingerichtet; gutes Restaurant mit tollem Service; ruhige Gegend, Nähe Tower bridge

Posted by on 1 Jul 2019

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Comment from Hotel Management

4 Jul 2019 by Siobhan Darcy

Dear Guest, Thank you for the fantastic review. I am so pleased to hear that the team made you feel so welcome and your kind comments will be passed on . We hope you enjoyed your trip to London and we look forward to welcoming you back in the future. Kindest regards, Siobhan Darcy, Duty Manager

4 out of 5

Posted by on 20 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Siobhan Darcy

Dear Guest, Thank you so much for the great review of your recent stay at Clayton Hotel City of London. We are delighted to hear that you enjoyed your stay with us and we do hope that we will be able to welcome you back again soon. Warmest regards, Siobhan Darcy, Duty Manager

5 out of 5
Siisti hotelli hyvällä paikalla. Voisin tulla uudelleenkin.

Posted by on 11 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Siobhan Darcy

Dear Guest, Thank you for your wonderful review. I am delighted to hear that you will return to stay with us again, we look forward to welcoming you back. Kind Regards, Siobhan Darcy, Duty Manager

About the Clayton Hotel City of London

Location 10 New Drum Street, London, England E1 7AT

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the eco-friendly Clayton Hotel City of London. This 4-star London hotel is smoke free.

  • 212 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Fenchurch Street Station (1.4 km / 0.8 mi)
  • Metro station: Aldgate East Station (0.1 km / 0.1 mi)

Room Amenities

Clayton Hotel City of London offers 212 forms of accommodation with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Clayton Hotel City of London has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Hotel City London
  • Clayton City London
  • Clayton City Of London London
  • Clayton Hotel City of London Hotel
  • Clayton Hotel City of London London
  • Clayton Hotel City of London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.