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"Hotel is small, well located and all the staff were very helpful. The room was small, but very clean and comfortable. Continental breakfast was good. ... " More

By Carl M. on Wed 21 Jan 2015

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£100* Per night/room 28 Apr - 29 Apr

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Double Bed, Non Smoking (Upgrade)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Comfort Inn Victoria's good location gets good marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and multilingual staff
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 4-minute walk from Apollo Victoria Theatre and 6 minutes on foot from Victoria Palace Theatre

Comfort Inn Victoria ratings based on 23 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Victoria

Everyone (5) Couples (1) Family (10) Friends (5)
2 out of 5
The check-in was not informative and the room (basement level) smelled stale and funky. Not ideal! Overpriced for the facilities in the room i think - bathroom was ild and the sink heavily cracked.

Posted by on 13 Sep 2018

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Comment from Hotel Management

18 Oct 2018 by Javed

Dear Valued Guest, Thank you very much for taking the time to write a review after your stay with us. We highly appreciate all the comments from our guests so we can know what we can improve next time. I am very sorry about the shortfall you encountered during your stay, I can assure you our standards are better than this. I will make sure the front desk team is properly trained so we don't have this issue again. We are refurbishing our bedrooms & bathrooms very soon, after the refurbishment is completed we can offer you more comfortable & superior stay at our hotel. I hope you will give us another chance to prove you we are worth the 5 stars rating. Kind regards Javed Ali Syed Duty Manager

4 out of 5

Great break

Hotel is small, well located and all the staff were very helpful. The room was small, but very clean and comfortable. Continental breakfast was good. Excellent value for money.

Posted by on 21 Jan 2015

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5 out of 5

Fantastic location

This was a whistle stop tour of London with a friend. We both met up at Gatwick airport and got the train to Victoria train station which is located just across the road from the hotel. We arrived early morning but we were able to leave our bags. 5mins walk from hotel is Buckingham palace and from there we walked to regent street to begin shopping. There are many tube stations along the way if you prefer the underground. The hotel room was spacious and very comfortable. It is a basic help yourself breakfast but more than ample to start the day. There was tea and coffee facilities in the room and complimentary bottled water. For the price this was exceptional value in a fantastic location, would recommend and certainly use again!

Posted by on 23 Nov 2013

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3 out of 5

City break

This hotel was located perfectly for our needs. Very close to station and tube station.

Posted by on 13 Sep 2013

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4 out of 5

Good hotel experiece

Great hotel for our experience & shop in London trip. Very good breakfast.

Posted by on 23 Jul 2013

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3 out of 5

location and breakfast

Wonderfull situation 100 Meters from Victoria Station. Some fresh fruits, ham, salami will be great for the breakfast !

Posted by on 29 Jul 2014

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4 out of 5
Hotel was nice, quiet, cozy. Bathroom not as clean as it could be, but I didn't mind. Breakfast was good, service was great.

Posted by on 5 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by Jackza

Dear Sandra, Thank you for your comments. We are glad you enjoyed your stay with us. We hope to see you again in the near future.Kind regards,

4 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

26 May 2023 by Jackza

Dear Elina, Thank you for the high scores. We hope you had a great stay with us.Kind regards

3 out of 5
Todella hyvä sijainti. Lyhyt matka Victoria stationille ja paljon hyviä ruokapaikkoja lähistöllä.

Posted by on 15 Mar 2020

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3 out of 5
Die Lage des Hotels war optimal! Das Zimmer war sehr eng, man braucht es ja aber in der Regel auch nur zum Schlafen. Mit viel Staub und Schimmel allerdings für Allergiker völlig ungeeignet!

Posted by , from Ettingen, Schweiz on 13 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Javed

Liebe Mel, Vielen Dank für Ihren Aufenthalt im Comfort Inn Victoria. Wir sind wirklich enttäuscht, dass Standard der Sauberkeit des Zimmers unter seinen Erwartungen lag. Wir haben auch den Wert, den Sie hinzugefügt haben, wenn Sie die Hotelanlage erwähnt haben, war perfekt für alle Ihre Bedürfnisse erfüllt. Ihre Bedürfnisse sind erfüllt, und wir stellen sicher, dass wir Ihnen zur Verfügung stehen. Feedback, yourself, yourself. Wir renovieren unsere Zimmer und Badezimmer sind sehr gut ausgestattet, nach der Renovierung können wir Ihnen einen komfortablen und angenehmen Aufenthalt in unserem Hotel bieten. Mit freundlichen Grüßen, Javed Ali Syed Diensthabender Manager

Property Features

WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-certified Comfort Inn Victoria. This 3-star London hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (1.1 km / 0.7 mi)
  • Metro station: Victoria Underground Station (0.4 km / 0.2 mi)

Room Amenities

Comfort Inn Victoria offers 48 accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12 for adults and from GBP 7.5 for children
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn House Victoria
  • Comfort Inn Victoria
  • Victoria Comfort Inn
  • Comfort Inn Victoria House
  • Comfort Inn Victoria Guesthouse
  • Comfort Inn Victoria Hotel
  • Comfort Inn Victoria London
  • Comfort Inn Victoria Hotel London

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.