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"Hotel is small, well located and all the staff were very helpful. The room was small, but very clean and comfortable. Continental breakfast was good. ... " More

By Carl M. on Wed 21 Jan 2015

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Comfort Inn Victoria. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service. This 3-star guesthouse has 48 rooms over 5 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, coffee/tea makers and safes
  • Free continental breakfast offered
  • Free WiFi
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 4-minute walk from Apollo Victoria Theatre and 6 minutes on foot from Victoria Palace Theatre

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Comfort Inn Victoria ratings based on 33 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Victoria

Everyone (4) Couples (3) Family (19) Friends (5)
2 out of 5
The check-in was not informative and the room (basement level) smelled stale and funky. Not ideal! Overpriced for the facilities in the room i think - bathroom was ild and the sink heavily cracked.

Posted by on 13 Sep 2018

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Comment from Hotel Management

18 Oct 2018 by Javed

Dear Valued Guest, Thank you very much for taking the time to write a review after your stay with us. We highly appreciate all the comments from our guests so we can know what we can improve next time. I am very sorry about the shortfall you encountered during your stay, I can assure you our standards are better than this. I will make sure the front desk team is properly trained so we don't have this issue again. We are refurbishing our bedrooms & bathrooms very soon, after the refurbishment is completed we can offer you more comfortable & superior stay at our hotel. I hope you will give us another chance to prove you we are worth the 5 stars rating. Kind regards Javed Ali Syed Duty Manager

4 out of 5

Great break

Hotel is small, well located and all the staff were very helpful. The room was small, but very clean and comfortable. Continental breakfast was good. Excellent value for money.

Posted by on 21 Jan 2015

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5 out of 5

Fantastic location

This was a whistle stop tour of London with a friend. We both met up at Gatwick airport and got the train to Victoria train station which is located just across the road from the hotel. We arrived early morning but we were able to leave our bags. 5mins walk from hotel is Buckingham palace and from there we walked to regent street to begin shopping. There are many tube stations along the way if you prefer the underground. The hotel room was spacious and very comfortable. It is a basic help yourself breakfast but more than ample to start the day. There was tea and coffee facilities in the room and complimentary bottled water. For the price this was exceptional value in a fantastic location, would recommend and certainly use again!

Posted by on 23 Nov 2013

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3 out of 5

City break

This hotel was located perfectly for our needs. Very close to station and tube station.

Posted by on 13 Sep 2013

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4 out of 5

Good hotel experiece

Great hotel for our experience & shop in London trip. Very good breakfast.

Posted by on 23 Jul 2013

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1 out of 5

Worst hotelroom yet

We were put in a basement room without a real window, the biggest issue was the awfull smell in the room.almost a sewer like smell, I would not recommend this hoel to anybody

Posted by on 9 Jun 2013

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2 out of 5

without any service

bad breakfast sevice. do not even have a bar for a bottle of water.

Posted by on 14 May 2013

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2 out of 5

Not great

Really uncomfortable bed with broken matress springs. Bed smelt unwashed. Woken up at 1am by loud upstairs residents, complained about it as kids woke up. Breakfast was basic but okay. Good locatipn but Wouldn't stay there again.

Posted by on 17 Dec 2012

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3 out of 5

location and breakfast

Wonderfull situation 100 Meters from Victoria Station. Some fresh fruits, ham, salami will be great for the breakfast !

Posted by on 29 Jul 2014

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3 out of 5
Todella hyvä sijainti. Lyhyt matka Victoria stationille ja paljon hyviä ruokapaikkoja lähistöllä.

Posted by on 15 Mar 2020

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Renovations + Closures

This property is closed from 26 March 2020 to 5 July 2020 (dates subject to change).

Property Features

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Comfort Inn Victoria. This 3-star London guesthouse is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (25.6 km / 15.9 mi)
  • Train station: London Victoria Rail Station (1.4 km / 0.9 mi)
  • Metro station: Victoria Underground Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

Comfort Inn Victoria offers 48 forms of accommodation with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Comfort Inn Victoria


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • One child stays free
  • Debit cards not accepted
  • No pets or service animals allowed
  • Online Penalty Collection


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn House Victoria
  • Comfort Inn Victoria
  • Victoria Comfort Inn
  • Comfort Inn Victoria House
  • Comfort Inn Victoria Guesthouse
  • Comfort Inn Victoria London
  • Comfort Inn Victoria Guesthouse
  • Comfort Inn Victoria Guesthouse London

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.