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"Lobby was nice. The barman our first night was rude and the bed is terrible, far too soft and we rolled into the middle of the mattress! " More

By a verified traveller on Mon 09 Dec 2019

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£52* Per night/room 5 Mar - 6 Mar

Family Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Corus Hyde Park Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus 2 restaurants and a bar. Built in 1886, this 4-star hotel has 387 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • For dining with garden views, stop by Bel Canto, one of the property's 2 restaurants
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Kensington Gardens and 3 minutes on foot from Hyde Park
  • Pets welcome for a fee

Corus Hyde Park Hotel ratings based on 76 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Corus Hyde Park Hotel

Everyone (52) Couples (8) Family (12)
1 out of 5
There is absolutely nothing I can say that is nice, so probably best to say nothing at all!!

Posted by , from Somerset on 5 Dec 2020

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Comment from Hotel Management

9 Dec 2020 by Front of House Team

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Front of House Team

3 out of 5
Lobby was nice. The barman our first night was rude and the bed is terrible, far too soft and we rolled into the middle of the mattress!

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Guest Relations Manager

4 out of 5
The selection of food at breakfast was very good but the area it was being held in was too small(the usual area was being renovated) it made it very unpleasant to be in. It was very stressful on staff and it showed. Staff at reception were incredibly friendly. I found the bed to be uncomfortable but other then that the facilities in the rooms were great

Posted by on 16 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Baiba Blauduma

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

14 Jul 2019 by Baiba Blauduma

Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us has been exceptional in every area especially the location of our hotel! Looking forward welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team

3 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Guest Relations Manager

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future!I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Guest Relations Manager

4 out of 5

Posted by on 11 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

4 out of 5
Upgraded to Executive Room but still on the small side and in need of decoration. However, very clean and comfortable

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Guest Relations Manager

Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us have been excellent and we would like to thank you for the appreciation towards the quality, cleanliness of the room. Looking forward welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team

4 out of 5
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Posted by on 23 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

1 out of 5

Posted by on 23 Dec 2018

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Comment from Hotel Management

1 Jan 2019 by Guest Relations Manager

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We drive to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! We hope to see you back to Corus Hotel Hyde Park once again. Kind regards, Guest Relations Manager

3 out of 5
Hotel is fine, but the double room is extremely small and the shower isn’t good - if the sink or toilet is used, the shower temperature gets scalding. Not good.

Posted by on 13 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Andreas Li

Dear Richard, Thank you for sharing your feedback about your stay at Corus. We appreciate it a lot since it enables us to ensure future improvement. We are sorry to hear that the room you had booked with us was not up to your standard. We do have different room categories to accommodate different room needs. Therefore, we look forward to welcoming you back in the near future. Kind Regards, Corus Guest Relations Team

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Corus Hyde Park Hotel. A complete renovation of Corus Hyde Park Hotel was completed in 2004. This 4-star London hotel is smoke free.

  • 1 building
  • 387 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Built in 1886
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (QQP-Paddington Train Station) (0.8 km / 0.5 mi)
  • Metro station: Lancaster Gate Underground Station (0.2 km / 0.1 mi)

Room Amenities

Corus Hyde Park Hotel offers 387 forms of accommodation with a safe and coffee/tea makers. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Bel Canto – Overlooking the garden, this restaurant serves lunch and dinner.

The Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome for a feeService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Corus Hotel Hyde
  • Corus Hotel Hyde Park
  • Corus Hotel Hyde Park London
  • Corus Hyde
  • Corus Hyde Park
  • Corus Hyde Park Hotel
  • Corus Hyde Park London
  • Corus Park Hotel
  • Hotel Corus Hyde Park
  • Hyde Park Hotel Corus
  • Corus Hotel London
  • Corus Hotel Hyde Park London England
  • Corus Hotel Hyde Park
  • Corus Hyde Park Hotel Hotel
  • Corus Hyde Park Hotel London
  • Corus Hyde Park Hotel Hotel London
  • Corus Hyde Park Sure Coll. by Best W
  • Corus Hyde Park Hotel Sure Hotel Collection by Best Western
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.