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"Lobby was nice. The barman our first night was rude and the bed is terrible, far too soft and we rolled into the middle of the mattress! " More

By a verified traveller on Mon 09 Dec 2019

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Hotel Description

Corus Hyde Park Hotel, Sure Hotel Collection by Best Western's central location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus 2 restaurants and a bar. This 4-star hotel has 387 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • For dining with garden views, stop by Bel Canto, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to public transport and the location
  • Steps from Kensington Gardens and 4 minutes on foot from Hyde Park

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£84* Per night/room 25 Apr - 26 Apr

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Business Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corus Hyde Park Hotel, Sure Hotel Collection by Best Western ratings based on 228 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Corus Hyde Park Hotel, Sure Hotel Collection by Best Western

Everyone (76) Couples (65) Business (5) Family (41) Friends (28) Other (6)
3 out of 5
Lobby was nice. The barman our first night was rude and the bed is terrible, far too soft and we rolled into the middle of the mattress!

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Guest Relations Manager

4 out of 5
The selection of food at breakfast was very good but the area it was being held in was too small(the usual area was being renovated) it made it very unpleasant to be in. It was very stressful on staff and it showed. Staff at reception were incredibly friendly. I found the bed to be uncomfortable but other then that the facilities in the rooms were great

Posted by on 16 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Baiba Blauduma

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

14 Jul 2019 by Baiba Blauduma

Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us has been exceptional in every area especially the location of our hotel! Looking forward welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team

3 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Guest Relations Manager

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future!I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Guest Relations Manager

4 out of 5

Posted by on 11 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

4 out of 5
Upgraded to Executive Room but still on the small side and in need of decoration. However, very clean and comfortable

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Guest Relations Manager

Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us have been excellent and we would like to thank you for the appreciation towards the quality, cleanliness of the room. Looking forward welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team

4 out of 5
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Posted by on 23 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Silviu Bitculescu

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager

1 out of 5

Posted by on 23 Dec 2018

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Comment from Hotel Management

1 Jan 2019 by Guest Relations Manager

Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We drive to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! We hope to see you back to Corus Hotel Hyde Park once again. Kind regards, Guest Relations Manager

3 out of 5
Hotel is fine, but the double room is extremely small and the shower isn’t good - if the sink or toilet is used, the shower temperature gets scalding. Not good.

Posted by on 13 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Andreas Li

Dear Richard, Thank you for sharing your feedback about your stay at Corus. We appreciate it a lot since it enables us to ensure future improvement. We are sorry to hear that the room you had booked with us was not up to your standard. We do have different room categories to accommodate different room needs. Therefore, we look forward to welcoming you back in the near future. Kind Regards, Corus Guest Relations Team

5 out of 5
Brilliant location. 2 mins from the tube station — central line. Opposite Park. Double room is small... just enough room for the bed and side table. But comforty bed and very clean room.

Posted by , from West Midlands on 29 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Andreas Li

Dear Pam, Thank you for sharing your experience at Corus with us. We appreciate it a lot and are delighted to know that you had a great stay with us. We look forward to welcoming you back in the near future. Kind Regards, Corus Guest Relations Team

About the Corus Hyde Park Hotel, Sure Hotel Collection by Best Western

Location Lancaster Gate, London, England W2 3LG

Renovations + Closures

This property is closed from 24 March 2020 to 24 April 2020 (dates subject to change).

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Corus Hyde Park Hotel, Sure Hotel Collection by Best Western. This 4-star London hotel is smoke free.

  • 1 building
  • 387 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (25 km / 15.5 mi)
  • Train station: London Paddington Station (0.7 km / 0.5 mi)
  • Metro station: Lancaster Gate Underground Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Corus Hyde Park Hotel, Sure Hotel Collection by Best Western offers 387 forms of accommodation with a safe and coffee/tea makers. 26-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Bel Canto – Overlooking the garden, this restaurant serves lunch and dinner.

The Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Corus Hotel Hyde
  • Corus Hotel Hyde Park
  • Corus Hotel Hyde Park London
  • Corus Hyde
  • Corus Hyde Park
  • Corus Hyde Park Hotel
  • Corus Hyde Park London
  • Corus Park Hotel
  • Hotel Corus Hyde Park
  • Hyde Park Hotel Corus
  • Corus Hotel London
  • Corus Hotel Hyde Park London England
  • Corus Hotel Hyde Park
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.