4.3 out of 5

"Comfortable and efficient. Good breakfast choice. Friendly staff. Pricey though. " More

By a verified traveller on Fri 28 Apr 2017

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Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Crowne Plaza London - Docklands. During your stay, you'll be within walking distance of Excel Exhibition Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 210 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with 24-hour room service, satellite TV and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with aromatherapy, facials or Swedish massages at The Quad Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the quiet location
  • Just a 4-minute drive from Excel Exhibition Centre and 7 minutes from Westfield Stratford City

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£80* Per night/room 2 Sep - 3 Sep

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Crowne Plaza London - Docklands ratings based on 11 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London - Docklands

Everyone (5) Couples (3) Family (2)
5 out of 5
Superb, lovely room and staff were top top. Nice pool

Posted by on 14 Aug 2019

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5 out of 5
Great stay and location for excel conferences. Very friendly staff. I ended up staying an extra night because I enjoyed the stay so much

Posted by on 14 Jul 2019

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5 out of 5

Posted by on 20 Apr 2019

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5 out of 5

Stayed here as a London Marathon participant

Comfortable and efficient. Good breakfast choice. Friendly staff. Pricey though.

Posted by on 28 Apr 2017

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4 out of 5

Excellent long weekend in London

We booked this trip as we were seeing Muse at the O2 just the other side of the river. It was really convienient for getting there on the Emerates Skyline in the day time but travelling back on the underground of a night wasn't quite as easy but still couldn't really stop in a better location for the O2. The hotel was nice and clean, had great facilities and we got the room at an amazing price for London. Also a note don't park on the hotel car park, it's cheaper to park on the Royal Victoria car park which is right next door and has lots more spaces. The only gripe I had with the hotel is the aircon wasn't very effective so I didn't get the greatest nights sleep.

Posted by on 7 Apr 2016

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4 out of 5

Great family trip

Great hotel in good location, the cleanliness is a very small issue but in general very good

Posted by on 6 Aug 2015

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4 out of 5

Great Long Weekend

Brilliant location, next to the DLR station and right next to the Emirates Airline. Conveniently located to get to lots of tourist attractions such as The O2, Greenwich and Stratford. Also not far to getting into the centre of London. Room was clean comfortable and a decent size. Nice pool in the spa although can be a little loud if children are in the pool. Good breakfast with lots of choice and also available until 11:30 so you don't have to get up early.

Posted by on 6 Apr 2015

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3 out of 5

Posted by on 13 Mar 2019

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4 out of 5
Pros: Die Freundlichkeit der Personals egal ob im Frühstücksbereich, Zimmermädchen oder an der Rezeption
Schönes Hotel direkt an der Themse, der Fluglärm am Tag stört nicht da man meist unterwegs ist und nachts fliegen keine Flugzeuge. Hotel ist ordentlich un gepflegt, Zug Station keine 2 Minuten entfernt und ca 15 Minuten bis ins Zentrum. Einkaufsläden und Restaurants in direkter Nähe. Frühstück ist englisch und groß, man findet definitiv was zum Essen. Hotel hat ein Pool und Fitnessclub, ideal für einen verregneten Tag in London. Zudem ist die Emirates Bahn ca 1 Minute entfernt und ist wirklich lohnenswert die Aussicht an einen sonnigen Tag. Ich kann es nur empfehlen

Posted by on 17 Aug 2018

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4 out of 5
Freundliches Personal, professionelle Betreuung, sauberes und komfortables Zimmer, gerne wieder

Posted by on 25 May 2018

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About the Crowne Plaza London - Docklands

Location Western Gateway, London, England E16 1AL

Property Features

Crowne Plaza London - Docklands offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A hot tub, a sauna, and a terrace are also featured at the business-friendly Crowne Plaza London - Docklands. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LCY-London City) (3.6 km / 2.2 mi)
  • Train station: London West Ham Station (3.4 km / 2.1 mi)
  • Metro station: Royal Victoria Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Docklands offers 210 forms of air-conditioned accommodation with a safe and free newspapers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, a complimentary bathrobe and a hairdryer. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (24 hours)
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Crowne Plaza London - Docklands has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Windsurfing nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards
  • Maximum number of children who can stay free 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 18.95 per person (approximately)
  • Self-parking fee: GBP 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Docklands
  • Crowne Plaza London Docklands
  • London Docklands Crowne Plaza
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.