Skip to main content
Beginning of main content
4.4 out of 5

"Superb, lovely room and staff were top top. Nice pool " More

By a verified traveller on Wed 14 Aug 2019

Enter dates to see availability

Select your room to view prices

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£61* Per night/room 20 May - 21 May

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Crowne Plaza London - Docklands get high marks from our customers. During your stay, you'll be within walking distance of Excel Exhibition Centre. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 210 rooms over 5 floors. Each room includes amenities such as free WiFi and a coffee maker.

  • Air-conditioned rooms with 24-hour room service, coffee/tea makers and desks
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 7 minutes by car from Excel Exhibition Centre and 9 minutes from Westfield Stratford City

Crowne Plaza London - Docklands ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London - Docklands

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on 26 Sep 2020

Was this review helpful to you?
Comment from Hotel Management

3 Oct 2020 by Mari

Dear Guest, I would like to thank you for the amazing rating you gave us. I hope you will return for more great service. Kind regards, Mari Irazusta

5 out of 5
Superb, lovely room and staff were top top. Nice pool

Posted by on 14 Aug 2019

Was this review helpful to you?
5 out of 5
Great stay and location for excel conferences. Very friendly staff. I ended up staying an extra night because I enjoyed the stay so much

Posted by on 14 Jul 2019

Was this review helpful to you?
5 out of 5

Posted by on 20 Apr 2019

Was this review helpful to you?
5 out of 5

Stayed here as a London Marathon participant

Comfortable and efficient. Good breakfast choice. Friendly staff. Pricey though.

Posted by on 28 Apr 2017

Was this review helpful to you?
4 out of 5

Excellent long weekend in London

We booked this trip as we were seeing Muse at the O2 just the other side of the river. It was really convienient for getting there on the Emerates Skyline in the day time but travelling back on the underground of a night wasn't quite as easy but still couldn't really stop in a better location for the O2. The hotel was nice and clean, had great facilities and we got the room at an amazing price for London. Also a note don't park on the hotel car park, it's cheaper to park on the Royal Victoria car park which is right next door and has lots more spaces. The only gripe I had with the hotel is the aircon wasn't very effective so I didn't get the greatest nights sleep.

Posted by on 7 Apr 2016

Was this review helpful to you?
4 out of 5

Great family trip

Great hotel in good location, the cleanliness is a very small issue but in general very good

Posted by on 6 Aug 2015

Was this review helpful to you?
4 out of 5

Great Long Weekend

Brilliant location, next to the DLR station and right next to the Emirates Airline. Conveniently located to get to lots of tourist attractions such as The O2, Greenwich and Stratford. Also not far to getting into the centre of London. Room was clean comfortable and a decent size. Nice pool in the spa although can be a little loud if children are in the pool. Good breakfast with lots of choice and also available until 11:30 so you don't have to get up early.

Posted by on 6 Apr 2015

Was this review helpful to you?
3 out of 5

Posted by on 13 Mar 2019

Was this review helpful to you?
4 out of 5
Pros: Die Freundlichkeit der Personals egal ob im Frühstücksbereich, Zimmermädchen oder an der Rezeption
Schönes Hotel direkt an der Themse, der Fluglärm am Tag stört nicht da man meist unterwegs ist und nachts fliegen keine Flugzeuge. Hotel ist ordentlich un gepflegt, Zug Station keine 2 Minuten entfernt und ca 15 Minuten bis ins Zentrum. Einkaufsläden und Restaurants in direkter Nähe. Frühstück ist englisch und groß, man findet definitiv was zum Essen. Hotel hat ein Pool und Fitnessclub, ideal für einen verregneten Tag in London. Zudem ist die Emirates Bahn ca 1 Minute entfernt und ist wirklich lohnenswert die Aussicht an einen sonnigen Tag. Ich kann es nur empfehlen

Posted by on 17 Aug 2018

Was this review helpful to you?

About the Crowne Plaza London - Docklands

Location Western Gateway, London, England E16 1AL

Renovations + Closures

This property is closed from 3 November 2020 to 16 December 2020 (dates subject to change).

The property is closed between 26 June and 28 June.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. An indoor pool, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza London - Docklands. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: London (LCY-London City) (3.7 km / 2.3 mi)
  • Train station: London West Ham Station (3.4 km / 2.1 mi)
  • Metro station: Royal Victoria Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Docklands offers 210 forms of accommodation with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (24 hours)
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Crowne Plaza London - Docklands has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.95 per person (approximately)
  • Self-parking fee: GBP 20.00 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Docklands
  • Crowne Plaza London Docklands
  • London Docklands Crowne Plaza
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands
  • Crowne Plaza London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London Docklands an IHG Hotel
  • Crowne Plaza London - Docklands Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

url importing http://www.ebookers.com/London-Hotels-Crowne-Plaza-London---Docklands.h919845-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Crowne-Plaza-London---Docklands.h919845-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Crowne-Plaza-London---Docklands.h919845-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.