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"Brilliant customer service and stay! " More

By a verified traveller on Mon 20 Dec 2021

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Standard Room, 1 Queen Bed, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£66* Per night/room 19 Feb - 20 Feb

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Walk-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 1 Queen Bed (Top Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at Crowne Plaza London Ealing, an IHG Hotel. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the beds
  • 11 minutes by car from Wembley Stadium and 5 minutes from OVO Arena Wembley

Crowne Plaza London Ealing, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London Ealing, an IHG Hotel

Everyone (10) Couples (7) Family (1)
5 out of 5
Brilliant customer service and stay!

Posted by on 20 Dec 2021

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5 out of 5
Perfectly accessible from central line (practically door-to-door via subway), lovely bright, spacious room with modern decor/furnishings and a modern shower room too - with a very powerful shower no less - though my sister got a bathroom in her room. Soundproofing was decent, but I reckon my windows could have done with re-sealing (though it was gale force winds when we stayed) and I had to request reception ask another guest to turn their music down (the hotel staff were all very obliging and efficiency addressed all requests). Only thing going against it was how much they pre-charged our card (£150) when we made it clear several times that we had reservations elsewhere. That is not an insubstantial amount of money to be placed on hold in your account, particularly if you planned on using it during your trip....

Posted by on 1 Nov 2021

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4 out of 5

Posted by on 14 Oct 2021

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4 out of 5
Clean friendly good food family feeling lovely clean rooms

Posted by on 12 Sep 2019

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1 out of 5
Shocking treatment caused by Ebookers that the hotel staff made worse!

Posted by on 24 Jun 2019

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4 out of 5
Goog friendly staff good meals rooms nice good location

Posted by on 20 Apr 2019

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2 out of 5
Not getting bill right didnt understand my needs No english staff could not get through to reception

Posted by on 29 Mar 2019

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1 out of 5

Posted by on 27 Mar 2019

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4 out of 5

Posted by on 24 Feb 2019

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4 out of 5

Great Location

This hotel is a good 4* hotel in a great location with the tube stop less than a minute walk away!

Posted by on 30 Mar 2016

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About the Crowne Plaza London Ealing, an IHG Hotel

Location Western Avenue Hanger Lane, London, England W5 1HG

Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Crowne Plaza London Ealing, an IHG Hotel. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 139 guestrooms or units
  • 5 levels
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Stonebridge Park Station (2.3 km / 1.5 mi)
  • Metro station: Hanger Lane Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London Ealing, an IHG Hotel offers 139 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.

W5 Restaurant – This restaurant only serves breakfast.

W5 Bar – This gastropub only serves dinner. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.50 per person (approximately)
  • Uncovered self-parking fee: GBP 18.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Ealing
  • Crowne Plaza Ealing Hotel
  • Crowne Plaza Ealing Hotel London
  • Crowne Plaza Ealing London
  • Crowne Plaza London Ealing
  • Ealing Crowne Plaza
  • London Crowne Plaza Ealing
  • London Ealing Crowne Plaza
  • Crowne Plaza London Ealing Hotel
  • Crowne Plaza London Ealing
  • Crowne Plaza London Ealing an IHG Hotel
  • Crowne Plaza London Ealing, an IHG Hotel Hotel
  • Crowne Plaza London Ealing, an IHG Hotel London
  • Crowne Plaza London Ealing, an IHG Hotel Hotel London

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.