Skip to main content
Beginning of main content

"All perfectly acceptable. The reviewers have asked for more words than this but I think it sums it up!? " More

By a verified traveller on Wed 09 May 2018

Enter dates to see availability

Hotel Description

The spacious rooms at Crowne Plaza London - Heathrow get good marks from our customers. During your stay, you'll be within walking distance of Stockley Park. Free WiFi in public areas, 2 restaurants and an indoor pool are available. This 4-star hotel has 465 rooms over 5 floors. Free WiFi and plasma TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi
  • Enjoy British cuisine while dining at Orwells Brasserie
  • English breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • Just a 1-minute drive from Stockley Park and a few minutes from Brunel University
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£58* Per night/room 15 Nov - 16 Nov

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Crowne Plaza London - Heathrow ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza London - Heathrow

Everyone (8) Business (2) Family (2) Other (1)
5 out of 5
Total good experience in this hotel. I can recommend this hotel

Posted by on 7 Jul 2019

Was this review helpful to you?
4 out of 5

Posted by on 11 Apr 2019

Was this review helpful to you?
1 out of 5
Roof leaking buckets in corridor dated 1990 rooms swimming pool cold hot tub. It working all in all not very good hotel

Posted by , from London on 13 Oct 2018

Was this review helpful to you?
4 out of 5
All perfectly acceptable. The reviewers have asked for more words than this but I think it sums it up!?

Posted by on 9 May 2018

Was this review helpful to you?
Comment from Hotel Management

19 Jun 2018 by Alvaro Garcia-Lastra

Dear guest, Thank you for choosing our hotel and taking the time to provide feedback. It is good to hear that our hotel met your expectations and we are looking forward to seeing you again soon. Best regards, Alvaro Garcia-Lastra Senior Guest Services Manager

5 out of 5

Stay, park, fly

All very good. Enjoyed the Indian meal at Eriki Hassle free check-in Nice rooms

Posted by , from Bristol on 18 Oct 2017

Was this review helpful to you?
2 out of 5

Awful would never stay again

Mixed our room up gave someone else a key to access our room was on the middle of having a shower they walked right in Hotel staff said it was a error from the computer Staff are not helpfull and would not stay again The so called is terrible and nothing worked in there

Posted by , from Heathrow on 12 May 2017

Was this review helpful to you?
3 out of 5

A mistake.

Pros: The Staff were excellent.
Cons: Updating the old fashioned rooms.
Location: Not possible to walk to any interesting places or shops, but there was a five pound shuttle bus to Heathrow, where one can catch a tube into London.
This Hotel desperately requires refurbishing! I was thankful that it was possible to open the window (even though it was blocked at only 4 inches) as the room smelt so musty and mouldy that I hated to return. Unfortunately my booking was untransferable, so I could not change to the Holiday Inn next door. Sorry to be negative but this is fact.

Posted by on 6 Aug 2016

Was this review helpful to you?
5 out of 5

Room for respite.

I booked a night to coincide with a course I was attending at the hotel.My room was available in good time,and was spacious and comfortable. What impressed me was a fridge for use in my room ( previous mini bar) and the high standard of cleanliness. Top this with use of the gym and pool ,and I was in heaven. There were options to eat in 2 restaurants,a bistro or the bar,which was a great choice. The hotel put on a low cost three course lunch for our course. The chef came out to explain the gluten status of the meals on offer. I would happily stay again,for a course or prior to flying .

Posted by on 9 Feb 2016

Was this review helpful to you?
5 out of 5

It was a lovely family stay

The staff at the reception and the lounge were excellent and very friendly!

Posted by on 28 Jul 2015

Was this review helpful to you?
2 out of 5

Posted by on 23 Dec 2018

Was this review helpful to you?

About the Crowne Plaza London - Heathrow

Location Stockley Road, West Drayton, England UB7 9NA

Property Features

As a guest of Crowne Plaza London - Heathrow, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Crowne Plaza London - Heathrow. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star West Drayton hotel is smoke free.

  • 465 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (4.1 km / 2.5 mi)
  • Train station: West Drayton Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza London - Heathrow offers 465 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, designer toiletries and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10 AM.

Orwells Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dr O Driscolls Irish Bar – This pub specialises in British cuisine and serves dinner and light fare. Open daily.

Starbucks – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Guests booked in a "Park, Stay, and Go" rate plan receive extended parking for up to 15 days. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP £30.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP £20.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 18.50 per person (approximately)
  • Airport shuttle fee: GBP £5.00 per person (one way)
  • Self-parking fee: GBP £16.00 per day
  • Extended parking fee: GBP 16 per day
  • Pet fee: GBP £20.00 per pet, per night
  • Rollaway bed fee: GBP £30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Heathrow
  • Crowne Plaza Heathrow London
  • Crowne Plaza London Heathrow
  • Crowne Plaza London Hotel Heathrow
  • Heathrow Crowne Plaza
  • London Crowne Plaza Heathrow
  • London Heathrow Crowne Plaza
  • Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
  • Crowne Plaza West Drayton
  • Crowne Plaza London Heathrow Hotel West Drayton
  • Crowne Plaza London Heathrow Hotel
  • Crowne Plaza London Heathrow West Drayton
  • Crowne Plaza London Heathrow
  • Crowne Plaza London - Heathrow Hotel
  • Crowne Plaza London - Heathrow West Drayton
  • Crowne Plaza London - Heathrow Hotel West Drayton

You should know

  • Pool access available from 6:30 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

url importing https://www.ebookers.com/London-Hotels-Crowne-Plaza-London---Heathrow.h4823-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.