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Dolphin House Serviced Apartments

4-star property
Dolphin Square, London, England 020 3788 4841
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3.9 out of 5
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See all 39 ebookers Reviews

"Good sized room and bathroom. Decent chair for each guest. Fridge. Pleasant toiletries. Felt comfortable walking back from tube alone after 11pm. ... " More

By a verified traveller on Sat 21 Aug 2021

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Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (1 Bathroom)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Economy Room, 1 Single Bed (Ground Floor)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Apartment, 2 Bedrooms (2 Bathrooms)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Run of House

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Room, 1 King Bed (Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The quiet apartments at Dolphin House Serviced Apartments get high marks from our customers. During your stay, you'll be within walking distance of Buckingham Palace. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star aparthotel has 165 apartments over 6 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the quiet guestrooms and the central location
  • Just a 3-minute drive from Big Ben and a few minutes from Hyde Park

Dolphin House Serviced Apartments ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dolphin House Serviced Apartments

Everyone (12) Couples (14) Business (2) Family (2) Friends (4) Other (3)
3 out of 5
Good sized room and bathroom. Decent chair for each guest. Fridge. Pleasant toiletries. Felt comfortable walking back from tube alone after 11pm. No overhead light, & can't move floor lamp near table. Shower is over bath (too high for me to climb over). No socket near bed. Wifi is only free for 1st 24 hrs. No kitchen equipment, so actual cooking impossible. Unclear why receipt issued for card check shows additional deduction, when paid in full at time of booking. Visually impaired, and only saw "charge" when I got home and could use magnifier.

Posted by on 21 Aug 2021

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Comment from Hotel Management

13 Sep 2021 by Jo

hello Thank you for your feedback which we take on board . WiFi is free throughout your stay and kitchen equipment is provided in all apartments. Without the details of your booking I cannot look into the additional charge - please do get in touch and I will investigate this for you. I do hope we can welcome you back. Best wishes Jo

2 out of 5
The staff were very pleasant, however I was very disappointed, The building is scruffy, the corridor carpets needed a clean. The room on first impression was very nice, small detail such as 'stains' in the room information folder. the voile curtains at the window were very discoloured and were in desperate need of a clean. The room was extremely hot, radiator turned off and window was open all night, unfortunately myself and my partner did not sleep at all. I don't usually write a review least of all a negative review but this trip was to celebrate my partners birthday and I am really disappointed I choose The Dolphin apartments, I choose due to the pool facilities we went to the pool for 5 mins and left as the pool was full of school children having swimming lessons. There are much better places to stay in London for better value - sorry the review is negative but I don't want others to be under a false impression when they book.

Posted by on 11 Jan 2020

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4 out of 5
The place is very clean/fresh and definitely lives up to the expectations. Would recommend others to use the hotel. The only negative thing is that I chose the hotel partly as it is a VIP hotel, but they didn’t seem to be up to date with what it meant and there were upgrade options available when I checked online at the time of check in. Some hotels are really living up to the VIP cooperation with ebookers, others aren’t.

Posted by on 30 Nov 2018

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4 out of 5
Large 2 bed apartment, with good communal amenities. Big pool with steam and sauna. Near tube station and about 15 mins walk to Westminster. Lots of bars and restaurants in between. Slow free internet

Posted by , from UK on 27 Sep 2018

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Comment from Hotel Management

9 Oct 2018 by Jo

Dear Nathan Thank you for your feedback. I'm pleased to see you enjoyed the facilities and apartment. I hope we can welcome you back to Dolphin House in the future. Best wishes Jo

5 out of 5

Great hotel in london

Nice hotel ,easy to get to west end,city and back and very helpful staff

Posted by on 12 Feb 2018

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3 out of 5

A central but busy accommodation

Pros: Central
Very noisy. Very large complex accommodation quiet small. Bath but you could only use shower. T v not working did call reception it was replaced within 30mibs

Posted by on 29 Aug 2016

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5 out of 5

One of my favourite places to stay in London

Dolphin House is one of my favourite places to stay in London. On this occasion, we were upgraded from a double room to an apartment! In addition to the underground (Victoria line, Pimlico station) there are several bus convenient bus routes within easy walking distance. The small row of shops on the ground floor is much appreciated.

Posted by on 22 Nov 2015

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4 out of 5

perfect for shopping trip

Ideal location,tube station 5mins walk,comfortable and spacious accomodation

Posted by on 27 Jan 2014

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5 out of 5

lovely relaxing stay

As I was upgraded froma one-bedroomed apartment ot a 2-bedded one, it was very roomy and felt very good. Staff were very attentive and although there was a delay on arrival due to changes in their IT system meaning they had to check manually that bedrooms were ready they were very attentive and apologetic. The only criticism I had was no searrated knife in the kitchen - but when I mentioend this on leaving gthey e3xplianed that as it was a 2-bedroomed apartment which often had children they omitted sharp knives and would have brought one had I phoned down! It's a great position so near the river as well as Pimlico tube and good buses

Posted by on 24 Mar 2013

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3 out of 5

GREAT LOCATION

this hotel is convenient but nothing fancy. The room was small and cold but adequate. Would have appreciated brighter lights. all in all however, a good stay

Posted by on 18 Mar 2013

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About the Dolphin House Serviced Apartments

Location Dolphin Square, London, England SW1V 3LX

Renovations + Closures

The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:

  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

Dolphin House Serviced Apartments offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this aparthotel measures 700 square feet (65 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Dolphin House Serviced Apartments. This 4-star London aparthotel is smoke free.

  • 165 guestrooms or units
  • 6 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Vauxhall Station (1.3 km / 0.8 mi)
  • Metro station: Pimlico Underground Station (0.5 km / 0.3 mi)

Room Amenities

Dolphin House Serviced Apartments offers 165 accommodations with a safe and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels and pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Separate bedroom
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:30 AM.

Bar & Grill – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive boxed breakfast-to-go each morning.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Dolphin House Serviced Apartments

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The indoor pool is currently open for a limited time each week.

Children under 18 years old are allowed in the pool from 10 AM to noon and 2-5 PM Monday-Friday and all day Saturday-Sunday. Children must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Off site parking fee: GBP 35.00 per night (0.5 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin House Serviced Apartments London
  • Dolphin House Apartment
  • Dolphin House Apartment London
  • Dolphin House London
  • House Dolphin
  • Dolphin House Serviced London
  • Dolphin House Hotel London
  • Dolphin House Serviced Apartments London, England
  • Dolphin House Aparthotel London
  • Dolphin House Aparthotel
  • Dolphin House Serviced
  • Dolphin House Serviced Apartments London England
  • Dolphin House
  • Dolphin House Serviced Apartments London
  • Dolphin House Serviced Apartments Aparthotel
  • Dolphin House Serviced Apartments Aparthotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.