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4.2 out of 5

"We enjoyed a lovely three night stay at the end of November. Upon arrival, every member of staff at reception were so friendly and helpful and the rec ... " More

By a verified traveller on Tue 24 Jan 2017

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Hotel Description

The public transport around DoubleTree by Hilton Hotel London - Chelsea gets good marks from our customers. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas, a restaurant and a bar are available. Built in 2004, this 4-star hotel has 172 rooms over 6 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and room service
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business centre and a computer
  • Guests like the restaurant and breakfast
  • 8 minutes by car from Buckingham Palace and 9 minutes from Big Ben

Double Single Bed Guest Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£81* Per night/room 10 Nov - 11 Nov

Room, Accessible

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London - Chelsea ratings based on 15 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London - Chelsea

Everyone (5) Couples (5) Family (3) Friends (1) Other (1)
5 out of 5

Beautiful hotel!

Pros: Everything was really lovely, friendly staff, exceptional standards of cleanliness, great location!
Cons: The drains in the shower.
Location: Great location in terms of getting away from the hustle and bustle of London. One minute's walk from the station, Tesco and restaurants nearby.
We enjoyed a lovely three night stay at the end of November. Upon arrival, every member of staff at reception were so friendly and helpful and the reception/foyer/bar area were all spotless and clean. The welcome cookie was to die for! Particularly after travelling for a few hours. Our room was a great size, the bed was huge and so comfortable. The sheets/towels were exceptionally clean, the only slight problem was that the water accumulated quickly in the shower, meaning that whilst showering there was water completely covering our feet, which was a bit unpleasant as the drains were clearly a bit blocked up. The room was cleaned to a very high standard each day, with tea/coffee replacements daily. Overall we had a fantastic trip to London which was made even better by having a lovely hotel to stay at, the hotel is located in a really nice, quiet area of Chelsea, literally one minute's walk from the train station.

Posted by , from Liverpool on 24 Jan 2017

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Comment from Hotel Management

16 Nov 2017 by Andreea

Dear Elsi, Thank you for taking time to complete the feedback of your recent visit to Chelsea. I am thrilled to hear that our service standards met your expectation. We hope to welcome you back to DoubleTree Chelsea in very near future. Warm regards Andreea Dragu Assistant Manager

5 out of 5

Solid comfortable hotel, good staff

Everything fine. Nice hotel. Location great if you need overland train, but a bit of a walk to the tube.

Posted by on 21 Dec 2016

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4 out of 5

Great location for Stamford Bridge.

Location: Great location for Chelsea FC. Underground links to central London.
Very comfortable overnight stay at this hotel. Chelsea football ground a short 10 minute walk away. Hotel staff very polite and helpful. I had researched where to park our car in advance of our stay and was happy to find underground parking just round the corner as the hotel does not have its own parking. We were directed to pop into hotel reception where upon staff contacted the car park by phone to request access through the barrier. We paid £25 for parking; effective from 1pm on the day of arrival to 6pm the following day. Overall, really happy with the whole experience. The only negative I can say is that there weren't enough towels/cups/glasses in the room on arrival. I had booked a room for three people but provision made for only two. This was slightly irritating. The positives - we were granted early check in at no extra cost, car parking as mentioned, location, lovely breakfast, helpful staff. We'll definitely be back. Thank you.

Posted by , from Barnstaple, Devon on 11 Nov 2016

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5 out of 5

Great HOTEL AND FRIENDLY STAFF

iT WAS A GREAT HOTEL ALTHOUGH A LITTLE HARD TO GET TO FROM THEATRE AREA. CHOSE IT DUE TO ONLY BEING 4 MILES AWAY FROM THEATRES BUT DUE TO THE LINE BEING OVERGROUND IT TAKES LONGER TO GET THERE, DIDN'T TRY A TAXI BUT THAT MAY HAVE BEEN AN ALTERNATIVE.THE HOTEL WAS LOVELY AND BREAKFAST WAS LOVELY WISH IT WAS INCLUDED IN PRICE THOUGH AS IT BOUGHT THE PRICE UP, THE EVENING DINNER PRICES WERE VERY GOOD, THE STAFF AND COMFORT OF HOTEL WAS GREAT AND NOTHING WAS TOO MUCH TROUBLE ,

Posted by on 13 Oct 2014

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4 out of 5

One night in Chelsea

Very pleasantly surprised by the bedroom for the price I paid. kind staff and swift check in check out. Nothing wrong it s a simple but nice hotel which I will definitely book again.

Posted by on 24 Jul 2013

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4 out of 5

Fantastic family weekend break

Great value hotel in an excellent location with good access to the Kings Road- And easy 2 min walk to Thames waterside. Hotel was modern and bright and the family room was a good size with 1 double & 1 single bed. Buffet breakfast was good value and kids under 12 stay & eat free. Very helpful staff made for a thoroughly relaxing stay! Will definitely be returning.

Posted by on 29 May 2013

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4 out of 5

Modern, clean, comfortable

Wonderfully close to the station and just a few mins away from the Kings Road this comfortable and modern hotel is perfect for a short stay in London

Posted by on 3 Mar 2013

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4 out of 5

Friendly staff, big rooms

Positive: Friendly staff, big rooms (compare to other comparable London's hotels), good bar and kitchen. Negative: missing loo brush (this is very annoying if more people sharing the room). No free internet.

Posted by on 10 Feb 2014

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4 out of 5

good at first, just OK after a couple of days

There’s a lot to like here: friendly staff, comfortable room, good location. I particularly like that the room came equipped with a tea kettle and small refrigerator (Tesco Express is across the street) and a personal electronic safe for valuables large enough to stow a 15” laptop. another very nice feature is the abundance of electrical outlets, including one by the desk that is Euro-C plug and another in the bath that is global. Bonus: the window opens (slightly) for fresh air. that said, the bad: curiosily on my final day, room housekeeping service did not make an appearance until 18:24 (told them to go away at that point); throughput my visit, the room phone’s built-in message-waiting light kept flashing even though I had no messages according to the phone’s automated system and also hotel reception. although the cost is in-line with what most hotels would charge, I recommend skipping the breakfast buffet: not a terrible choice but you can do better given its cost and the fact that there’s both a grocery and a very good coffee shop around the corner.

Posted by , from San Antonio on 4 Dec 2017

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Comment from Hotel Management

8 Jan 2018 by Andreea

Dear Steven, Thank you ever so much for taking the time to review your last stay with us! Firstly I would like to offer my most sincere apologies regarding the inconveniences faced during your stay with us! Rest a sure that i will pass your comments to our HeadHouskeeper to make sure that more trainings will be allocated to our staff members. Also i am really happy that overal you enjoyed your stay with us and that you found the staff really friendly. Regards, Andreea Dragu Assistant Manager

4 out of 5

Schönes Hotel in guter Lage

Direkte Anbindung an die Overground, gemütliche Zimmer.

Posted by , from Magdeburg on 20 Jan 2017

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Comment from Hotel Management

16 Nov 2017 by Andreea

Dear Eva, I am happy to see that you enjoyed your last stay with us! The team and I look forward to see you soon in the near future! Sincerely, Andreea Dragu Assistant Manager

About the DoubleTree by Hilton Hotel London - Chelsea

Location Imperial Road Imperial Wharf, London, England SW6 2GA

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The eco-friendly DoubleTree by Hilton Hotel London - Chelsea also features multilingual staff, laundry facilities, and dry cleaning/laundry services. A complete renovation of DoubleTree by Hilton Hotel London - Chelsea was completed in 2014. This 4-star London hotel is smoke free.

  • 172 guestrooms or units
  • 6 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (24.3 km / 15.1 mi)
  • Train station: London Imperial Wharf Station (1.9 km / 1.2 mi)
  • Parking:

Room Amenities

DoubleTree by Hilton Hotel London - Chelsea offers 172 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.

Grill Restaurant – This restaurant serves breakfast and dinner.

Coffee Lounge and Bar – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Chelsea
  • DoubleTree Hilton London Chelsea
  • DoubleTree Hilton Hotel Chelsea
  • DoubleTree By Hilton Hotel London - Chelsea England
  • Jurys Hotel Chelsea
  • Jurys Inn Chelsea Hotel London
  • DoubleTree Hilton Chelsea
  • DoubleTree By Hilton Hotel London - Chelsea England
  • Jurys Hotel Chelsea
  • DoubleTree by Hilton Hotel London Chelsea
  • DoubleTree by Hilton Hotel London - Chelsea Hotel
  • DoubleTree by Hilton Hotel London - Chelsea London
  • DoubleTree by Hilton Hotel London - Chelsea Hotel London

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.