"Nice comfy bed although it’s too narrow. I expect a King size and not Queen. Bottled waters in room are tiny, in plastic, not chilled as there is no f ... " More
7 Oct 2019 by GM
Thank you for your feedback. We appreciate your comments and hope to welcome you back again soon Kind regards Richard Mackie General Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star London hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Hotel London ExCel has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
