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DoubleTree by Hilton Hotel London - Westminster

4-star property
30 John Islip Street, London, England 020 3788 4841
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3.9 out of 5
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See all 56 Ebookers Reviews

"Goof location. poor access to Tube, but good bus connections. " More

By a verified traveller on Tue 11 Feb 2020

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Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel London - Westminster's quiet location. During your stay, you're just a quick walk from Houses of Parliament. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2003, this 4-star hotel has 464 rooms over 14 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine while dining at Art St Kitchen
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Just a 5-minute walk from Tate Britain and 10 minutes on foot from Houses of Parliament

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£103* Per night/room 27 Feb - 28 Feb

Deluxe Queen Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Master, Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London - Westminster ratings based on 56 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London - Westminster

Everyone (32) Couples (12) Business (1) Family (4) Friends (1)
4 out of 5
Goof location. poor access to Tube, but good bus connections.

Posted by on 11 Feb 2020

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4 out of 5
Modern and nice hotel located in central London. Rooms are clean and functional. Dinner experience was however terrible like if the kitchen is run by an amateur.

Posted by , from Soiano, Italy on 16 Sep 2018

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4 out of 5
For me, the hotel felt a bit isolated, a very safe area but just isolated. Surrounded by offices or apartments. Very little choice of restaurants or convenience shops around the hotel. However, it was spotless and had very friendly staff.

Posted by on 21 May 2018

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5 out of 5
Nice hotel close to centre of london. And great for other transport services

Posted by on 20 May 2018

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5 out of 5

New Year in the Capital

Pros: High standard of rooms. Good position. We were able to view the New Year's Eve fireworks with just a 5 minute walk to The Thames
Cons: New Year's Day there was a long queue for breakfast - much of the wait being for someone to clear tables - needed more staff. Staff hard working .
Location: We walked by the river to St Paul's Cathedral - 45 minutes. Houses of Parliament, Regent Street & London Eye all within walking distance.
Excellent room on the top floor with great views across The Thames. Beautiful suite which was designed for two - with a large master bedroom & a separate lounge area. We had 2 additional beds placed in the lounge area for our 2 adult daughters & there was still sufficient room to relax. Good location - 15 minutes walk to Westminster Abbey. Breakfast was very busy and we had to wait a while for a table - however this was probably due to the fact that most people went down on New Year's day at the same time! The food however was good and hot. Taxi's always readily available outside the hotel. Staff very friendly and obliging. This is our second stay in a Doubletree Hilton in The City in the last 3 months & both have been of a very high standard.

Posted by , from Nottingham, UK on 2 Jan 2018

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4 out of 5

Nice hotel close to the Thames

Pros: the welcoming team
Cons: storage space in the room no shelves = not that good.
Location: Thames river very near with there is a nice walk to the Palace of Westminster
The room what quite small and miss storage for clothes probably very for a week-end but not more.

Posted by on 28 Sep 2017

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3 out of 5

Communal areas nice but room a bit disappointing

Comunial areas included nice touches like cookies and flavoured water but the room itself was pretty old and plain looking and in desperate need of refresh. Walls were marked, and very bare of decoration, plug socket had a burn mark (worrying), fridge/minibar was empty and the door didn't close because it didn't really fit in the space it was designed for. The bathroom sink dresser was worn with the laminate peeling off the front and the bathroom shelves dusty but otherwise clean. Just didn't really feel it justified the 4.4 star rating.

Posted by , from South East England on 27 Jul 2017

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5 out of 5
Very nice hotel, although a little off the beaten track.

Posted by , from ireland on 6 Nov 2016

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3 out of 5

room too hot to sleep

Hotel was much as you would expect from a modern hotel in a city centre. Drinks were oddly priced. Special offer of 3 glasses of wine for £6.95 till 7 p.m. was very good, but when asked for a fourth glass, the one glass alone was an extortionate £14. What are the bar management thinking? Room was basic but ok EXCEPT that it was much too hot and the window opening was too small to give any air movement, at least with the curtains drawn. If there was air conditioning, it was too hard to find how to switch it on. For the reason that the room was too hot, I would not stay there again.

Posted by on 23 May 2015

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4 out of 5

High quality business hotel

My wife and I stayed overnight on New Year's Eve. We weren't there for long enough to assess all the facilities, but the ambiance of the hotel was upmarket even though in London terms it's reasonably priced. The hotel is aimed more at business than leisure visitors but for a one-night stay it was fine. The staff were all very polite and helpful and the buffet breakfast was good. Our "queen sized" room wasn't particularly big, but it was adequate. However, the en-suite shower room was small. The only two negative points in the room were firstly that there was a toenail on the carpet when we arrived, although the room and shower room were very clean overall. Secondly there was no TV, just an Apple computer. Fine for working on and it could be used to watch TV or films, but for the latter purpose the screen was much too small for the room. Overall, however, we had a a very pleasant stay.

Posted by on 3 Jan 2015

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About the DoubleTree by Hilton Hotel London - Westminster

Location 30 John Islip Street, London, England SW1P 4QP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel London - Westminster. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton Hotel London - Westminster was completed in 2018. This 4-star London hotel is smoke free.

  • 464 guestrooms or units
  • 14 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (27.7 km / 17.2 mi)
  • Train station: Vauxhall Station (1.1 km / 0.7 mi)
  • Metro station: Pimlico Underground Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel London - Westminster offers 464 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Art St Kitchen – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 21.50 per person (approximately)
  • Self-parking fee: GBP 30 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Westminster
  • DoubleTree Hilton London Westminster
  • DoubleTree Hotel London Westminster
  • DoubleTree London Westminster
  • Hilton DoubleTree London Westminster
  • Hilton Hotel London Westminster
  • Hilton London Westminster Hotel
  • Hotel DoubleTree
  • London Westminster DoubleTree
  • London Westminster Hilton
  • DoubleTree Hilton Hotel Westminster
  • DoubleTree Hilton Westminster
  • DoubleTree by Hilton Hotel London - Westminster Hotel
  • DoubleTree by Hilton Hotel London - Westminster London
  • DoubleTree by Hilton Hotel London - Westminster Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.