28 Oct 2019 by AG
Dear Guest, Thank you for choosing DoubleTree By Hilton London Docklands for your recent stay. I see that you didn't include any comments in your survey. Please do not hesitate to contact me if there is anything you would like to share. We are constantly striving to improve our product and services, so your feedback will be put to good use. I hope to have the opportunity to welcome you back to DoubleTree By Hilton London Docklands in the near future. Kind Regards
This property is closed from 24 March 2020 to 10 September 2020 (dates subject to change).
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference rooms. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of DoubleTree by Hilton London - Docklands Riverside was completed in 2015. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree by Hilton London - Docklands Riverside offers 378 forms of accommodation with laptop-compatible safes and a safe. Smart televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.