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DoubleTree by Hilton London - Greenwich

4-star property
Catherine Grove, London, England 020 3788 4841
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4.2 out of 5
Very good!
See all 17 Ebookers Reviews

"The efficiency of the staffs. The services is very good and the room has a very good view. " More

By a verified traveller on Mon 19 Oct 2020

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Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£65* Per night/room 5 Mar - 6 Mar

Family Room, 1 Queen Bed (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton London - Greenwich's quiet location. During your stay, you'll be within walking distance of Greenwich Market. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 1946, this 4-star hotel has 146 rooms over 11 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Just a 3-minute drive from Royal Observatory and a few minutes from Greenwich Market

DoubleTree by Hilton London - Greenwich ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London - Greenwich

Everyone (9) Couples (5) Business (1) Family (1) Other (1)
5 out of 5
The efficiency of the staffs. The services is very good and the room has a very good view.

Posted by , from Dublin on 19 Oct 2020

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Comment from Hotel Management

3 Nov 2020 by Michelle

Thank you for choosing DoubleTree by Hilton London Greenwich Hotel. We appreciate your feedback and are delighted you enjoyed your stay and found our staff so efficient. We pride ourselves on great customer service. We will pass your comments on to the rest of the team. We hope you choose to stay with us again in the future.

5 out of 5

Posted by on 5 Sep 2020

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Comment from Hotel Management

10 Sep 2020 by Joalena

Thanks for taking the time to send us this great review. We hope to see you again soon at the DoubleTree by Hilton London Greenwich.

4 out of 5

Posted by on 7 Mar 2020

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4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Reservations

Good Morning Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback Regards

3 out of 5

Posted by on 12 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Reservations

Good Morning Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback Regards

4 out of 5

Posted by on 22 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Colin

Good Afternoon, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback.

4 out of 5
Nice quiet hotel, 5 minute walk from Greenwich station and 10 minute walk into Greenwich

Posted by on 4 Mar 2019

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Comment from Hotel Management

5 Mar 2019 by Colin

Good Afternoon, Thank you for taking the time to review your stay at the DoubleTree by Hilton London Greenwich. We hope to welcome you back to the hotel in the future.

4 out of 5

Good hotel

Pros: The rooms are very comfortable, good big showeroom/bathroom
Cons: Really just turn down/regulate the heating
Location: close to Greenwich viilage
Great hotel, good value, rooms very nice, staff very helpful, standard very high, I have stayed in lenty of 4 and 5star hotel in London that are not as good My only issue was that the hotel was very warm, they could do with turning down the heating, we stayed in January.

Posted by on 6 Feb 2017

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3 out of 5

Weekend escape

Lovely quirky hotel, clean and comfortable! Location isn't so central but good transport links nearby so very easy to travel around the city!

Posted by on 23 Feb 2016

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4 out of 5

Great Hotel though bit out of the way

The hotel itself was very much more than I was expecting. It was in a rather strange location but that had no effect on the stay at all really. The room I was in was not comfortable enough though the window was not great and I thought I had booked a better room window wise. No bath in the bathroom was disappointing for the other half but the shower was awesome. One annoyance was the website suggested the best stop to get off the DLR was Cutty Sark yet that meant we had a good 15 minute walk and once we found the hotel it turns out the best stop to get off is Depford Bridge which was 5 minutes walk.

Posted by on 4 Jan 2016

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About the DoubleTree by Hilton London - Greenwich

Location Catherine Grove, London, England SE10 8FR

Renovations + Closures

This property is closed from 5 November 2020 to 28 February 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton London - Greenwich was completed in 2018. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 146 guestrooms or units
  • 11 levels
  • Built in 1946
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Train station: London Greenwich Station (0.7 km / 0.4 mi)
  • Metro station: Deptford Bridge DLR Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London - Greenwich offers 146 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

O1 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenwich Mercure
  • Greenwich Mercure London
  • London Greenwich Mercure
  • London Mercure Greenwich
  • Mercure Greenwich
  • Mercure Greenwich Hotel
  • Mercure Greenwich Hotel London
  • Mercure Greenwich London
  • DoubleTree Hilton London Greenwich
  • Mercure London Greenwich England
  • Mercure London Greenwich Hotel
  • Greenwich Hotel London
  • DoubleTree Hilton Greenwich
  • DoubleTree by Hilton London - Greenwich Hotel
  • DoubleTree by Hilton London - Greenwich London
  • DoubleTree by Hilton London - Greenwich Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.