"Typical comfortable hotel. Buffet breakfast starts at 6am for the few with early flights. Staff need to be aware of requirements for buffet food. Typi ... " More

By a verified traveller on Fri 20 Oct 2017

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. A restaurant, a 24-hour fitness centre and breakfast (surcharge) are available. Built in 2008, this 4-star hotel has 200 rooms over 5 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LED TVs
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Brasserie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the bar and breakfast
  • 9 minutes by car from Twickenham Stadium and 9 minutes from Griffin Park Stadium
  • Airport shuttle service available for a fee

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£55* Per night/room 26 Aug - 27 Aug

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Presidential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Heathrow Airport ratings based on 19 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Heathrow Airport

Everyone (9) Couples (1) Family (3) Other (5)
2 out of 5

Posted by on 18 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr 2019 by ruk

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Only had problems with payment as they said I needed to pay a further amount until the manager sorted out the issue. Apart from that was a great stay

Posted by on 17 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

17 Dec 2018 by Ruk

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Typical airport hotel

Typical comfortable hotel. Buffet breakfast starts at 6am for the few with early flights. Staff need to be aware of requirements for buffet food. Typically the temperature (which I believe is 65c minimum - which should produce a hot breakfast) and the length of display. This hotel, like many, had items that were way below the required temperature and had been out too long.

Posted by on 20 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

23 Oct 2017 by Ruk

Dear Guest. Thank you for giving us a 4 star rating and for your comments. I will pass the information to the chef. kind regards

1 out of 5

Don't bother!

Not a bad hotel but the staff aren't great. If you want a decent breakfast wait until you get to the airport! Booked a taxi to the airport from the hotel... didn't arrive and was told it was not booked which delayed us. Very poor and will definitely be avoiding it next time. Asked for the manager to call me to discuss... still waiting for it now!

Posted by , from Romford on 3 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

22 Aug 2017 by rr

am very disappointed to hear that you found our service to be below your standards. We would like to know more.

4 out of 5
Location: poor, deprived looking area surrounding the hotel
surprisingly quiet despite being on the ground floor next to the car park and main door to the corridor

Posted by on 29 May 2017

Was this review helpful to you?
Comment from Hotel Management

31 May 2017 by Rukhsana

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that the location did not meet expectations. Please give us an opportunity to serve you in the future.

3 out of 5

Ideal for Heathrow however,

Good location and very close to Heathrow, however not on free bus route, despite airport website saying it is. Would stay here again.

Posted by , from York on 1 Mar 2017

Was this review helpful to you?
5 out of 5
Exterior looks dated, however interior looks brand new. We asked for a roll out bed and it was set up when we got to the room. Our room was modern, clean and met our needs. Last the double tree cookies really are very good!

Posted by , from N on 12 Jul 2016

Was this review helpful to you?
5 out of 5

Excellent hotel in every way

Definitely an excellent hotel in every way and staff were extremely helpful.The only negative was its location.

Posted by on 17 Dec 2015

Was this review helpful to you?
4 out of 5

Erly Flight Hotel

Very good hotel, used before and would use again if an early flight

Posted by on 15 Dec 2014

Was this review helpful to you?
4 out of 5

Good location

Great location for Heathrow airport far enough away from the airport but close enough.

Posted by on 19 Nov 2014

Was this review helpful to you?

About the DoubleTree by Hilton London Heathrow Airport

Location 745 Bath Road, Hounslow, England TW5 9QE

Property Features

There's a restaurant on site. A round-trip airport shuttle (available 24 hours) is available for a fee. The business-friendly DoubleTree by Hilton London Heathrow Airport also features a 24-hour fitness centre, dry cleaning/laundry services, and 24-hour room service. For a fee, parking is available. A complete renovation of DoubleTree by Hilton London Heathrow Airport was completed in 2014. This 4-star Hounslow hotel is smoke free.

  • 200 guestrooms or units
  • 5 levels
  • Built in 2008
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: Hayes & Harlington Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London Heathrow Airport offers 200 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LED television
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Brasserie – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one way)
  • Self-parking fee: GBP 12.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport
  • DoubleTree Hilton London Hotel Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.