30 Nov 2021 by Sara
Dear Alan, Thank you very much for choosing Doubletree by Hilton Kingston Upon Thames and for taking a time to share your experience, your feedback it's really important to us. We look forward to welcome you back in a not too distant future. Sincerely
22 Jul 2021 by Daniel.
Dear guest: Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. And your comments will help us to continue improving, in order to exceed your expectations on your next visit! We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Daniel DoubleTree by Hilton Kingston
2 Aug 2020 by Kesha
Thank you for the review. We're thrilled to hear your stay with us went well. We look forward to you visiting us again in future!
8 Jul 2020 by Kesha
Dear Guest, Thank you for the great review. We are delighted that you had a great stay with us. We appreciate your feedback regarding the car park and I will ensure that this gets passed to the management and update the information. Kind regards,
9 Nov 2021 by Front Office Team
Dear Guest, Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at Doubletree by Hilton Kingston Upon Thames to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced. Kind Regards, Jeraisy Front Office Supervisor
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Kingston Upon Thames. Parking is available for a fee. You'll have access to the health club at a partner property. A complete renovation of DoubleTree by Hilton London Kingston Upon Thames was completed in 2017. This 4-star Kingston Upon Thames hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-inch LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hawkers Bar and Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a GBP 25 pet fee per stay in addition to the posted nightly pet fee.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.