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"Clean, comfortable and helpful staff. Bar area and staff great. Breakfast was really good. " More

By a verified traveller on Sat 17 Aug 2019

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£132* Per night/room 5 Feb - 6 Feb

Family Triple Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the public transport around DoubleTree by Hilton London Victoria. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 5-minute drive from Buckingham Palace and 6 minutes from Hyde Park

DoubleTree by Hilton London Victoria ratings based on 12 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Victoria

Everyone (7) Couples (2) Family (1)
2 out of 5
Reception tried to tell me I had to pay for breakfast when it was included in the rate. They backed down when showed receipt. TV remote was snapped in half !

Posted by on 18 Jan 2023

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Comment from Hotel Management

18 Jan 2023 by Adriana Nechifor - GRM

Dear Andrew, Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our hotel. For any inconvenience experienced, I would like to apologize on behalf of my entire team. We do hope that you will visit us again in the future. Kind regards

1 out of 5
Property and customer service from Hilton was fantastic. They were able to find me a room when my Ebookers booking was cancelled unexpectedly and without any notice. Ebookers customer service was terrible when trying to sort out why the room had been cancelled. I had to pay for another room and will get a refund from Ebookers. The hotel was fantastic, very central to what we needed and the room was spacious and clean. Would definately stay in this hotel again, just a shame with the issues with Ebookers.

Posted by , from Birmingham on 7 Jun 2022

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Comment from Hotel Management

11 Jun 2022 by Nik

Dear Greg, Thank you for taking the time to share your recent experience at DoubleTree by Hilton – London Victoria. We look forward to welcoming you back to our hotel next time you will travel to our area.Kind Regards, Nik

4 out of 5

Posted by on 15 Feb 2022

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2 out of 5

Posted by on 6 Dec 2021

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5 out of 5

Posted by on 2 Mar 2020

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5 out of 5

Posted by on 10 Nov 2019

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5 out of 5
Clean, comfortable and helpful staff. Bar area and staff great. Breakfast was really good.

Posted by on 17 Aug 2019

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4 out of 5
Check in was quick and easy, staff very helpful and friendly. We didn’t get to spend much time in the hotel as it was just a one night stay but would recommend this hotel.

Posted by on 18 Jun 2019

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2 out of 5
Personal war sehr freundlich und die Zimmer waren sauber. Die Drinks und das Essen waren ebenfalls super. Allerdings war unser Zimmer eiskalt. Die Klimanlage im Raum gab an das es in unserem Zimmer lediglich 16 warm war. Das Zimmer konnten wir leider auch nicht wärmen. Zudem war das Fenster undicht und der Wind zog hinein.

Posted by on 29 Nov 2021

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Comment from Hotel Management

2 Dec 2021 by Clementina Scarpato - GRM

Dear Mr. Matthias, Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard. Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression in an otherwise comfortable lengthy stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcome you back to our Hotel in the very near future. Best regards, Clementina Scarpato, Guest Relations Manager

2 out of 5

Posted by on 28 Sep 2021

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About the DoubleTree by Hilton London Victoria

Location 2 Bridge Place, London, England SW1V 1QA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton London Victoria. This 4-star London hotel is smoke free.

  • 232 guestrooms or units
  • 7 levels
  • Built in 2012
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: London Victoria Rail Station (1.4 km / 0.8 mi)
  • Metro station: Victoria Underground Station (0.2 km / 0.1 mi)

Room Amenities

DoubleTree by Hilton London Victoria offers 232 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.

2 Bridge Place – This restaurant serves breakfast and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available for guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.50 per person (approximately)
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Victoria
  • DoubleTree Hilton London Victoria
  • DoubleTree London Victoria
  • Hilton DoubleTree London Victoria
  • Hilton London Victoria
  • London Victoria DoubleTree
  • London Victoria Hilton
  • DoubleTree By Hilton London Victoria England
  • DoubleTree Hilton London Victoria Hotel
  • Hesperia London Victoria
  • Hesperia Victoria London
  • Hesperia London Hotel
  • Hesperia Victoria Hotel
  • DoubleTree by Hilton London Victoria Hotel
  • DoubleTree by Hilton London Victoria London
  • DoubleTree by Hilton London Victoria Hotel London

You should know

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.