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4.0 out of 5

"I give this star 11/10 everything was perfect . Very clean and high standard " More

By a verified traveller on Sun 29 Sep 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£37* Per night/room 6 Dec - 7 Dec

Executive Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Grand Sapphire Hotel get good marks from our customers. Features include free WiFi in public areas, free self-parking and a free manager's reception. This 3-star hotel has 40 rooms. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, electric kettles and phones
  • Free WiFi
  • Free self-parking
  • Continental breakfast served weekdays for a fee
  • Amenities include a front-desk safe, meeting rooms and a conference centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 miles (12.9 km) from Clapham Common and 10.8 miles (17.3 km) from St. Thomas' Hospital

Grand Sapphire Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Sapphire Hotel

Everyone (6) Couples (2)
4 out of 5

Posted by on 10 Jul 2020

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Comment from Hotel Management

10 Jul 2020 by Reservations

Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards,

4 out of 5

Posted by on 14 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Reservations

Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards,

5 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Reservations

Dear Guest, thank you for your perfect rating. We are delighted that you have enjoyed your stay with us and look forward to welcoming you back to Grand Sapphire in the future. Kind Regards

5 out of 5
I give this star 11/10 everything was perfect . Very clean and high standard

Posted by on 29 Sep 2019

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Comment from Hotel Management

29 Sep 2019 by Reception Department

Dear guest, Thank you for your perfect rating. We are very happy that you have enjoyed your overall stay. We look forward to see you again. Kind Regards

4 out of 5
Very good value for money. Comfy bed and decent room. Breakfast was ok but not great like the pictures suggest.

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Reception Department

Dear Guest, thank you for staying with us and sharing your feedback. We are delighted that you had a very good stay with us. However, we are very disappointed to read that your breakfast experience was less than perfect. Please accept our apologies. We hope we have the opportunity of welcoming you back to Grand Sapphire in the future. Kind regards, Reservations.

4 out of 5
Staff are nice and friendly. Nice hotel with big rooms

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Reception Team

Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards, Reservations.

4 out of 5
Nice hotel standard room very small. But in overall it was alright

Posted by on 18 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Reception Team

Thank you for your review. I am glad to hear that overall your experience was positive.Thank you, and we look forward to seeing you soon.

3 out of 5

Nice hotel

No disabled shower/wet room. Staff courteous. Nothing really bad to say apart from the shower for my mother who was celebrating her 90th birthday and needed proper disable shower or wet room facility

Posted by on 25 Oct 2017

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3 out of 5

Too far from Gatwick Airport

The biggest problem was that the room was cold, and I wasn't able to warm it up.

Posted by , from Salem, Orefon on 24 Jul 2017

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Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference centres. The business-friendly Grand Sapphire Hotel also features multilingual staff, coffee/tea in common area, and express check-out. Self parking is free. This 3-star Croydon hotel is smoke free.

  • 40 guestrooms or units
  • 2 conference rooms
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Manager's reception (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (28.7 km / 17.8 mi)
  • Train station: Croydon Waddon Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Grand Sapphire Hotel offers 40 forms of air-conditioned accommodation with complimentary bottles of water and an iron/ironing board. LED televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LED television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

The hotel hosts a free manager's reception daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 17

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 4.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Sapphire Hotel Croydon
  • Grand Sapphire Croydon
  • Grand Sapphire
  • Grand Sapphire Hotel Hotel
  • Grand Sapphire Hotel Croydon
  • Grand Sapphire Hotel Hotel Croydon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.