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5.0 out of 5

"Wonderful stay, really enjoyed the Cumberland, would definitely stay there again " More

By a verified traveller on Sat 07 Oct 2023

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Gold King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£138* Per night/room 31 Mar - 1 Apr

Gold King Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gold Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Cumberland, London, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at SOUND Cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Frameless Immersive Art Experience and Hyde Park
  • Airport shuttle service available for a fee

The Cumberland, London ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Cumberland, London

Everyone (1)
5 out of 5
Wonderful stay, really enjoyed the Cumberland, would definitely stay there again

Posted by on 7 Oct 2023

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Comment from Hotel Management

11 Oct 2023 by Meski

Dear Elizabeth,It was a pleasure to show you all that the the Cumberland has to offer and it makes us happy we succeeded in leaving you with a great overall impression! Your feedback is spot on and really highlights our services, amenities, and the added touches our staff adds to your experience. Thank you for giving us a go and we too look forward to have you back to your new home away from home.Kind regards,Guest Services ExecutiveThe Cumberland Hotel

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services. This Art Deco London hotel is smoke free.

  • 1019 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Train station: Marylebone Station (1.3 km / 0.8 mi)
  • Metro station: Marble Arch Underground Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Cumberland, London offers 1019 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.

SOUND Cafe – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

SOUND Sports Bar – This bar only serves light fare. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cumberland Guoman
  • Cumberland Guoman Hotel
  • Cumberland Guoman Hotel London
  • Cumberland Guoman London
  • Cumberland Hotel Guoman
  • Guoman Cumberland
  • Guoman Cumberland Hotel
  • Guoman Hotel Cumberland
  • Hotel Guoman Cumberland
  • Cumberland Hotel London
  • Cumberland Hotel
  • Cumberland London
  • The Cumberland Hotel London
  • Great Cumberland Place Hotel London
  • Great Cumberland Place Hotel
  • Great Cumberland Place London
  • Hotel Great Cumberland Place London
  • London Great Cumberland Place Hotel
  • Hotel Great Cumberland Place
  • The Cumberland a Guoman Hotel
  • The Cumberland
  • Great Cumberland Place London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.