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Reviews

3.8 / 5Good
2,512 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available

Map

What's nearby

  • Popular Location
    Marble Arch
    1 min walk
  • Popular Location
    Hyde Park
    2 min walk
  • Popular Location
    Harrods
    4 min drive
  • Airport
    London (LHR-Heathrow)
    37 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city centre, Great Cumberland Place is in London's London City Centre neighbourhood, a walkable area with great shopping. London Palladium Theatre and Madame Tussaud's Wax Museum are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Park Lane. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Our guests appreciate the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 8 minutes by foot.

    Popular Location

    What's nearby

    • Marble Arch - 1 min walk
    • Hyde Park - 2 min walk
    • Buckingham Palace - 3 min drive
    • Piccadilly Circus - 3 min drive
    • Harrods - 4 min drive

    Getting around

    • Marble Arch Underground Station - 1 min walk
    • London Marylebone Station - 13 min walk
    • London (LHR-Heathrow) - 39 min drive

    About this property

    Great Cumberland Place

    Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. All 119 rooms offer free WiFi, coffee makers and TVs with digital channels. Other amenities available to guests include hairdryers, laptop-compatible safes and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: GBP 50 per day
    Parking nearby: GBP 45 per day
    24-hour return airport shuttle (surcharge)
    Airport shuttle at scheduled times, on request

    Family friendly

    Dry-cleaning service
    Laundry facilities

    Conveniences

    Lift

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance

    Languages spoken

    Arabic
    English
    Filipino
    French
    German
    Italian
    Polish
    Portuguese
    Russian
    Spanish
    Turkish

    Business services

    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Assistive listening devices available

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Linens

    Bathroom

    Free toiletries
    Hairdryer
    Shower
    Towels

    Entertainment

    digital channels
    TV

    Food and drink

    Coffee/tea maker

    More

    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    5 - Excellent
    702
    4 - Good
    995
    3 - Okay
    464
    2 - Mediocre
    216
    1 - Poor
    135
    4.0
    Cleanliness
    3.8
    Service and Staff
    3.2
    Amenities
    3.7
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities

    As a resident unable to buy a drink from the bar, was advised room service only which is not helpful when you have guests with you, if I was to order have to go back to the room to request and then go back to the bar to entertain my guests.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was fun, modern and we loved the music. Staff was really wonderful and we really loved the remake of the old Cumberland to the Hard Rock Hotel !!

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 5 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Only complaint was hot water was luke warm in the morning

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Avoid at all cost !

    Terrible hygienic conditions, No hot water.

    Stayed 2 nights in Jan 2020

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