ebookers
Photo gallery

Great Cumberland Place

Star Rating
4.5 out of 5

Information

Reviews

3.8 / 5Good
2,509 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available

Map

What's nearby

  • Popular Location
    Marble Arch
    1 min walk
  • Popular Location
    Hyde Park
    2 min walk
  • Popular Location
    Piccadilly Circus
    3 min drive
  • Airport
    London (LHR-Heathrow)
    37 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-06. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city centre, Great Cumberland Place is in London's London City Centre neighbourhood, a walkable area with great shopping. Marble Arch and Baker Street are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. BT Tower and ZSL London Zoo are not to be missed. Our guests appreciate the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 8 minutes by foot.

    What's nearby

    • Popular Location
      Marble Arch - 1 min walk
    • Popular Location
      Hyde Park - 2 min walk
    • Popular Location
      Buckingham Palace - 3 min drive
    • Popular Location
      Piccadilly Circus - 3 min drive
    • Popular Location
      Leicester Square - 15 min drive

    Getting around

    • Marble Arch Underground Station - 1 min walk
    • London Marylebone Station - 13 min walk
    • London (LHR-Heathrow) - 38 min drive

    About this property

    Great Cumberland Place

    Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. All 119 rooms offer free WiFi, coffee makers and TVs with digital channels. Hairdryers, laptop-compatible safes and showers are among the other amenities that guests will find.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: GBP 50 per day
    • Parking nearby: GBP 45 per day
    • Return airport shuttle (surcharge) from 6 AM to 2 AM
    • Airport shuttle at scheduled times, on request

    Family friendly

    • Dry-cleaning service
    • Laundry facilities

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • English
    • Filipino
    • French
    • German
    • Italian
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish

    Business services

    • Computer station

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Assistive listening devices available

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Linens

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower
    • Towels

    Entertainment

    • digital channels
    • TV

    Food and drink

    • Coffee/tea maker

    More

    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    • Bike hire
    5 - Excellent
    702
    4 - Good
    992
    3 - Okay
    466
    2 - Mediocre
    215
    1 - Poor
    134
    4.0
    Cleanliness
    3.8
    Service and Staff
    3.2
    Amenities
    3.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Really good

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Nov 2019

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    We have not asked for this to be posted

    We are seeking a full refund (NOT a CREDIT NOTE) which a Guoman representative kindly and promptly agreed to. WHY: This was a pre-birthday last-minute surprise for my partner who had a business meeting close by. His colleague were at the sister hotel nearby. Noting the hotels' history I still took a chance. Not to be repeated. Problems there were a few: The room was cold, Turning on the radiator which only went to 28 and was very noisy and did not heat the room. The bottled water for designed for a young child. The bath condiments (albeit it free) were so small and for a child, a far from suitable for one let alone two adults. The corners of the bed repaired with duck-tape. Not professional or worthy of star rating! One light bulb over the bed did not work. No net curtains on the window, despite the room being overlooked by the building across the road. Suggest sockets take USB’s The main issue was the shower which did not work. We were then late as the water was at best tepid, and worst cold. We ran this for 10 minutes before I rang reception, who were less than helpful and need my direction on solutions and next step. I would repeat the suggestion that your staff are more suitably trained. Whilst the service from the repair man was prompt, he could not fix the problem. And by time the matter was escalated and my suggested solution of a new room advanced it was 30 minutes later and too late to be effective. I showered elsewhere!!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Ok

    Stayed 6 nights in Nov 2019

    Tell us how we can improve our site