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"Not much. Only stayed a night so can’t comment on much. " More

By a verified traveller on Thu 30 May 2019

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Hotel Description

London Croydon Aerodrome, BW Signature Collection's good location gets good marks from our customers. Free WiFi in public areas, a restaurant and a bar are available. Built in 1928, this 4-star hotel has 110 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests speak favourably about the location and the clean guestrooms
  • 7.9 miles (12.8 km) from Clapham Common and 10.7 miles (17.2 km) from St. Thomas' Hospital

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

London Croydon Aerodrome, BW Signature Collection ratings based on 27 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for London Croydon Aerodrome, BW Signature Collection

Everyone (6) Couples (13) Business (2) Family (3) Other (1) Friends (1)
1 out of 5
The mattress was urine stained reported this yo receptionist who did nothing besides say it would be teported to management.

Posted by on 24 Jun 2019

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3 out of 5
Not much. Only stayed a night so can’t comment on much.

Posted by on 30 May 2019

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5 out of 5

Posted by on 15 May 2019

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5 out of 5

Posted by on 28 Apr 2019

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5 out of 5

Ideal Base for London Marathon 2018

Pros: Its close to central London without having to pay the high premiums. Transport links are fantastic and free parking. Staff very friendly and helpful
Cons: For the purpose of my stay, I don't think anything would need improving
Location: Several restaurants over the road if you didn't want to eat at the hotel, Mcdonalds, TGI Fridays, Pizza Hut etc
For the last 3 years, I have been lucky enough to gain entry into the London Marathon and have used the Hallmark hotel as my base. It is ideally located as its just a short bus journey (119) to East Croydon station and you can then go on from there to central London or whatever location you need to get to. I cant comment on the food as I didn't use this service but the stay was perfect, no problems whatsoever.

Posted by , from Wiltshire on 30 Apr 2018

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3 out of 5

Small

Are room was so small it was awful. The food is very nice staff friendly.

Posted by , from oxfordshire on 11 Nov 2017

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5 out of 5

Nice to get into the heart of London

Pros: Very clean and well managed by staff and management.
Cons: No
Location: Plenty of shops to visit and open spaces.
I really did enjoy my stay and booked an extra two nights. A good hotel to commute into London to visit relatives.

Posted by , from Wiltshire on 14 Dec 2016

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5 out of 5

clean tidy room staff very helpful

its got every thing you need from tea to wifi bar to good food

Posted by , from ipswich on 12 Oct 2016

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2 out of 5

Can do better.

Lifts not working.stuck us 3rd floor.boy racers racing all night nothing done or get better glazing.food excellent but expensive ...staff said unable to put food on the room yet 5 mins later allowed another guest to start a room tab.....shower took 10 to 15 mins to get hot....would I stay here again....maybe but things would have to improve and that includes the price.

Posted by on 12 Apr 2016

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2 out of 5

Never coming back

The staff for room service for breakfast, she was useless and giving no good customer service at all.

Posted by on 8 Dec 2015

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About the London Croydon Aerodrome, BW Signature Collection

Location 680 Purley Way, Croydon, England CR9 4LT

Renovations + Closures

This property is closed from 25 March 2020 to 6 September 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a BBQ, and multilingual staff are also featured at the eco-friendly London Croydon Aerodrome, BW Signature Collection. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Croydon hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LGW-Gatwick) (28.4 km / 17.6 mi)
  • Train station: Croydon Waddon Station (1.4 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

London Croydon Aerodrome, BW Signature Collection offers 110 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.

London Croydon Aerodrome, BW Signature Collection has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Staffed front desk
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Hallmark
  • Croydon Hallmark Hotel
  • Hallmark Croydon
  • Hallmark Croydon Hotel
  • Hallmark Hotel Croydon
  • Hotel Hallmark Croydon
  • Hallmark Hotel Croydon Aerodrome
  • Hallmark Hotel Aerodrome
  • Hallmark Croydon Aerodrome
  • Hallmark Aerodrome
  • Aerodrome Classic Hotel Croydon
  • Classic Hotel Croydon
  • Hallmark Hotel Croydon Aerodrome
  • London Croydon Aerodrome, BW Signature Collection Hotel
  • London Croydon Aerodrome, BW Signature Collection Croydon
  • London Croydon Aerodrome, BW Signature Collection Hotel Croydon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.